Huffines Chevrolet Plano

30,000 Mile Check-Up Check-up was performed,, and I was called about additional charges not covered under service call which I agreed to, and when I picked up the car and Check-up was performed,, and I was called about additional charges not covered under service call which I agreed to, and when I picked up the car and drove it off the lot, it performed beautifully. More

Best Service Keith is so helpful, he is polite, he communicates with you every step of the way, and you can tell he is always smiling even over the phone. Usually Keith is so helpful, he is polite, he communicates with you every step of the way, and you can tell he is always smiling even over the phone. Usually people find dealerships scary, but he makes it so pleasant. I would ABSOLUTELY be sure to go to him again, and I recommend him to anyone in need. More

Hurrah for Huffines! Huffines Plano is efficient, friendly, and honest. The waiting area is sufficient, although it could do with a bit of reno. And I would prefer that th Huffines Plano is efficient, friendly, and honest. The waiting area is sufficient, although it could do with a bit of reno. And I would prefer that the TV area be smaller and the quiet area be the larger , but I realize that's personal preference. This is a strong 4+ dealership More

Huffines Hyundai Plano -service was excellent ! Service agent had the best attitude. Our repairs, car rental, etc were smooth and pain free. Ron seemed like he was on “ our side”, looking out for ou Service agent had the best attitude. Our repairs, car rental, etc were smooth and pain free. Ron seemed like he was on “ our side”, looking out for our best interests. More

Outstanding employees and great customer service I came in after 5 pm and was greeted by excellent employees and taken care of in a very compassionate way!! Thank you and everyone was very helpful I came in after 5 pm and was greeted by excellent employees and taken care of in a very compassionate way!! Thank you and everyone was very helpful More

Excellent care Service techs and staff always take the time to explain and ensure we are aware of what the diagnostic results are and how to proceed with services an Service techs and staff always take the time to explain and ensure we are aware of what the diagnostic results are and how to proceed with services and care of our vehicle. We appreciate the one on one interaction and respect given on any given day or visit. Courtesy and honesty go a long way which is why we highly recommend Huffines! More

Excellent service! I have owned my Hyundai Santa Fe for 5 years and have always taken it to Huffines for service. Excellent service and customer service. Very professi I have owned my Hyundai Santa Fe for 5 years and have always taken it to Huffines for service. Excellent service and customer service. Very professional. More

Safety First My service representative gave a very close inspection to my car which resulted in a finding of a nail in the outer rim of my tire. Replacing the tire My service representative gave a very close inspection to my car which resulted in a finding of a nail in the outer rim of my tire. Replacing the tire was recommended and was definitely a safety issue resolved before getting back on the road. More

Hyundai customer for 3vehicles Huffines always exceeds my expectations—both in the purchasing experience and the exceptional service after the sale. Very courteous and professional Huffines always exceeds my expectations—both in the purchasing experience and the exceptional service after the sale. Very courteous and professional. I appreciate that level of knowledge and attention to detail. More

I get what needs to be done, done. For the most part, I've not had major issues. There's just times when communicating to the customer is a concern. And the service reps and mechanics c For the most part, I've not had major issues. There's just times when communicating to the customer is a concern. And the service reps and mechanics communication needs an 'alignment'. I had to have my brake pads replaced which I did not anticipate because about 1.5 months ago I was told during my 60K MI service they were fine and in the green. So imagine my surprise when they started grinding and squealing. Had I'd known my brake pads needed replacing, I would have made them a priority versus the 60K MI service. Also, why don't techs put paper covers on the seats and on the floor? My armrest was severely scuffed up when I get my vehicle back today. Why? The I interior of these cars are where the customer spends a lot of time and the techs get in there and dirty up things. It's areas like this where particular attention to detail should be present and they are not. Please meet with your service staff to step up in these areas immediately. The dealership overall is very nice and clean and open and airy. It's cool to have a large area to wait in instead of being forced out into a showroom where the cars for sale sit. Thank you and until my next appointment. More