Huffines Chevrolet Plano

Real fast . My appointment was at 7:30 and I was done by 9:00. The service was performed under warranty. There was no charge. . My appointment was at 7:30 and I was done by 9:00. The service was performed under warranty. There was no charge. More

Great service and customer support I worked with Tina the whole way. I knew I wanted a sonata but she went through each model with me in detail. She made sure I test drove them all to m I worked with Tina the whole way. I knew I wanted a sonata but she went through each model with me in detail. She made sure I test drove them all to make sure it was what I wanted. After I decided on a vehicle the rest of the process flew by. Finance was a great experience as well. They didn’t try to force any additional option on me. Overall the staff was very friendly and even other sales associates were friendly to me even though they weren’t working with me directly. More

Excellent Customer Service Fast, detailed, and professional service with a smile! My service advisor Conner was outstanding....WOW! After my car service was completed Conner Fast, detailed, and professional service with a smile! My service advisor Conner was outstanding....WOW! After my car service was completed Conner not only called to let know me know my car was ready but also stated which services were provided and recommendations for future service, Thanks Team More

Service The Guy last name Adams was awesome he helped me to fix everything what I needed in quick time and keep me updated for all the issues The Guy last name Adams was awesome he helped me to fix everything what I needed in quick time and keep me updated for all the issues More

Purchase Ioniq Great experience with purchasing my car from this dealership and they are very knowledgable Sean was a pleasure to deal with and is very customer serv Great experience with purchasing my car from this dealership and they are very knowledgable Sean was a pleasure to deal with and is very customer service oriented!!! More

Hyundai Santa Fe Purchased my new Santa Fe at Huffines Plano. Tom Chu is great salesperson. Not high pressure at all. The whole buying experience was good, and so far Purchased my new Santa Fe at Huffines Plano. Tom Chu is great salesperson. Not high pressure at all. The whole buying experience was good, and so far I really like my Santa Fe. I've had it for one full week. More

6000 mile service Took a little longer than expected. Service to be performed was a 6000 mile visit. It took over an hour that I had been told. Oil filter, oil, tire Took a little longer than expected. Service to be performed was a 6000 mile visit. It took over an hour that I had been told. Oil filter, oil, tire rotation. Noticed that the tire rotation had been deleted without explanation on the service documents. The Service Advisor was contacted and he showed me the documentation. Don't know why they would not have rotated the tires to ensure consistent wear. More

Do not make an appointment online with the chat service!!!!! Went online 2 days ago to look up the service department phone number. Chat box came up asking if I needed help, so I made the service appointment onl Went online 2 days ago to look up the service department phone number. Chat box came up asking if I needed help, so I made the service appointment online. It was an extended warranty situation with my airbag and seat belt lights. Gave her all the necessary info and she swore to me that they would call me later that day to confirm my appointment. Heard nothing. Went online this morning to confirm the appointment. Chat box lady said they had no record of my appointment. Gave her all my info AGAIN and she said the service dept would call me to confirm. They called, but wanted all my info AGAIN so I gave it to them. She confirmed that I had a 10:30 appointment. I arrived at 10:30 to check in and guess what?? The guy who came out to the service bay said there was NO RECORD of my appointment in their system!!! So I gave all my information to them for the FOURTH time within 48 hours. Unbelievably frustrating!!!!! More

Excellent customer service My husband and I worked with Jonathan Cruz to find our perfect car. Jonathan got us the best deal and helped us understand the car buying process beca My husband and I worked with Jonathan Cruz to find our perfect car. Jonathan got us the best deal and helped us understand the car buying process because we were first time car buyers. Jonathan is great and would recommend anyone see him at Hyundai plano! More

Great Customer Service I went to Huffines not expecting to purchase a new car but after speaking with Christian I was sold and now I have a new car, thank you for all your h I went to Huffines not expecting to purchase a new car but after speaking with Christian I was sold and now I have a new car, thank you for all your help and patience. More