Huffines Chevrolet Lewisville

This is the second time I have reviewed Huffines for service. The first review was glowing, as Brian O'Connor and his team were beyond fantastic. I was raised to believe that the dealership is a den o service. The first review was glowing, as Brian O'Connor and his team were beyond fantastic. I was raised to believe that the dealership is a den of crooks/thieves and that you should NEVER, EVER take your car to a dealership for regular maintenance or repairs. Throughout my driving life, that largely proved to be true (based on stories from friends). However, Brian and Huffines shocked me with honest evaluations of my car (i.e. not pressing me to buy some imaginary maintenance I don't need) and very competitive prices (i.e, as good or better than the local mechanic shop). After that first impression, I was worried that subsequent visits may not be as incredible. After three or four times of bringing my Chevy Malibu to Huffines for service, I can happily report that the experience is still fantastic. I work with Brian O'Connor every time (and you should too), and the work is done right at a great price each time. Brian is professional and actually understands and respects the phrase "I'm on a budget." He also seems to be a genuinely nice guy! Honest...nice...respectful...I'd invite this guy to Thanksgiving dinner! When was the last time you could say that about someone in the auto industry? I will soon be moving cross-country for a new job, and I brought the car in for an oil change and a general "look this thing over because I don't want to break down in Nashville" visit. While this would have been an invitation to most auto service folks to invent thousands of dollars in imaginary repairs for my 70,000 mile car, Brian and Huffines returned the car to me with the oil change, a couple of new tires (which I really did need), a clean bill of health for the car, and a price that was both reasonable and UNDER the initial estimate. Not having Huffines to take my car to for service will actually be one of the things I miss about not living in Dallas. More

I did not expect to trade in my car but I got a really good deal and Scott Spiegel assisted me in achieving that goal. Not only did he get me in the dealership and showed me a newer car than I had he also good deal and Scott Spiegel assisted me in achieving that goal. Not only did he get me in the dealership and showed me a newer car than I had he also showed me how to use certain features that I did not have on my other car like the Chevylink. I really appreciate the assistance he gave me and the time he took to help with my new car and of course the financing personnel was terrific as well. From the time I walked in to the dealership until I left everyone was smiling and greeting me. This is my 4th car I have bought from this dealership and I will definitely continue to buy more in the future and send my friends and anyone I talk to, to the dealership as well. More

This was an AWESOME experience. After going to another dealership, jumping through hoops with documentation,and run around; we never even got to look at the car, much less test drive. We even brought our dealership, jumping through hoops with documentation,and run around; we never even got to look at the car, much less test drive. We even brought our own financing. We saw OUR honda online at Huffines, made contact, got a price, and were on our way. As soon as we drove up, Oscar was out shaking hands and offering to show us the car. In less time than we had spent at the other dealership, we had competitive financing through Huffines, signed the paperwork and were shaking on the deal. Thank you and we will definitely recommend you to all our friends and family. FANTASTIC Customer Service!!! No wonder your establishment has been doing business this long. More

Mike was very helpful and he made the sale quick and easy. I would recommend this dealership and Mike McNamara to anyone. I appreciate his help. easy. I would recommend this dealership and Mike McNamara to anyone. I appreciate his help. More

Very friendly to customers. Great price on their vehicles. Figuring out financing kept my family waiting a little longer than I liked. Overall experience was good and will go back when the time come vehicles. Figuring out financing kept my family waiting a little longer than I liked. Overall experience was good and will go back when the time comes for a new car More

This dealership is outstanding. Byron handled my service appointment with courtesy and professionalism. They have a service technician named Gil who does amazing work on all vehicles. One of my vehicles is appointment with courtesy and professionalism. They have a service technician named Gil who does amazing work on all vehicles. One of my vehicles is a 1975 model and he knows it inside and out. More

Great experience, Oscar was very helpful and patient with us, He knew the price range we were looking for and kept all possibilities available within that range, Very pleased with our experience, Thanks Osca us, He knew the price range we were looking for and kept all possibilities available within that range, Very pleased with our experience, Thanks Oscar!! More

This week I started looking for a truck to replace my This week I started looking for a truck to replace my Toyota Tundra that was totaled in May. To some this might be an adventure, but to me, I th This week I started looking for a truck to replace my Toyota Tundra that was totaled in May. To some this might be an adventure, but to me, I thought it was going to be a great big headache, what with having to maintain a job at the same time. The first couple of days were spent wading through the millions of choices on the internet. But it did help me come to several decisions. I knew that I wanted a Chevy or GMC, I knew my price range, what amenities I wanted, and I was certain that I would not be able to handle the circus scene that I've had before at other dealerships. After all my research, by Wednesday it had come down to three choices. All three trucks were pretty close to what I wanted,so I contacted all three with some inquiries. By this time one had already been sold, and one gave me the impression he didn't care if I wanted to buy his vehicle or not! The last one was Mr. Brad Watson, with Huffines Chevrolet of Lewisville. Brad answered my request for information on my new Silverado (it's a 2002, but it's like new to me), and after speaking with him for just a few minutes, I could tell that this was a man I could relate to. He informed me that there were several others looking at my vehicle, so I needed to come see him pretty quickly. I managed to shuffle a few jobs around and made it to Lewisville at around lunch time. Boy, am I glad I did! The truck was everything I wanted and then some! Then I thought, "here comes the hard part of trying to get it for what I had in the bank!" It was the part that, in the past, had always been very frustrating to me. I'm not very good at haggling, and I really hate it when the advertised price does not include everything. I felt pressured to buy and squeezed for every nichol I had! But that afternoon, Brad Watson actually changed my opinion of car salesmen. Of course we talked about the truck, but we also talked about a lot of other things too. I felt very comfortable in our conversations. Brad didn't push, pull or give me the run around. He took the amount I told him I had to spend, went to his manager, and in less than 5 minutes came back to tell me that we had a deal!!! I was shocked! This was too good to be true! I had actually had a pleasant car buying experience!!! We walked across to the main showroom, where Brad asked me to have a seat and he would start having the contract drawn up. Instant red flag! I had been there before... stuck in the waiting room, for what seemed like an eternity. I told him that I really needed to get back to the jobs I had left hanging, and if this was going to take very long I'd have to come back later. He asked me to give him 5 minutes to see what he could do. In less than that time, he had me sitting with a pen in my hand signing the final paperwork for my Silverado! Shocked again!!! I'm telling you, the next vehicle I purchase will be from Mr. Brad Watson at Huffines Chevrolet of Lewisville. So far, my friends and relatives have heard as much or more about the service and customer relations of Huffines Chevrolet as they have about my truck! I'm still in shock!!! Sincerely, R. 'Gene' McKenzie More

Oscar Gonzalez is by far the best car salesman we have ever worked with. He was knowledgeable, prompt, easily contacted, and professional. HIGHLY RECOMMEND HIM!! ever worked with. He was knowledgeable, prompt, easily contacted, and professional. HIGHLY RECOMMEND HIM!! More

Drew and all the staffs were real friendly and we really like Drew. He was very knowledgable and nice. Not pushy like some salesman I have dealt with before. Generosa M. Jones like Drew. He was very knowledgable and nice. Not pushy like some salesman I have dealt with before. Generosa M. Jones More