Huffines Chevrolet Lewisville
Lewisville, TX
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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First car! I financed my first car, a 2014 Chevy Cruze. They did everything possible to make sure I walked out with what I wanted and that was in my price range. I financed my first car, a 2014 Chevy Cruze. They did everything possible to make sure I walked out with what I wanted and that was in my price range. They were very helpful and extremely nice! I would definatly refer someone to the dealership! More
Incompetence or Out Right Lies? I found a 2014 pre owned Honda Ridgeline on line with only 5500 miles and contacted the internet sales department at Huffines Chevrolet Lewisville. T I found a 2014 pre owned Honda Ridgeline on line with only 5500 miles and contacted the internet sales department at Huffines Chevrolet Lewisville. The sales rep told me the truck was like new. He said he did a walk around the vehicle and it was in perfect condition. We agreed on price and I purchased a ticket to fly in to Dallas to pick up the truck. The sales rep even picked me up at the airport. At the Huffines everything went fine until I noticed the five small dents in the passenger door. The rep said this could be fixed via paintless dent removal. The next day when the dent technician came to fix the vehicle he was surprised and said "I already fixed this one. These dents are what remain after I pulled out the large dent and one on the other side of the truck too. I told the dealership to send the truck to the body shop." I called the sales rep and asked what could be done. He said "We've already lowered the price so bring the truck back." I replied "fine". A few minutes later the sales rep called back and stated that body work on the door should only be $200-300 and Huffines would discount the truck $300. Having recently had body work done on my old car I was skeptical. I took the truck to a national collision repair chain and was given an estimate for $1212.00. I called the sales rep and told him I was bringing the truck back. When I arrived at Huffines they were polite but there was no apology. The pre owned sales manager spoke to me and knew the situation but again no apology. So my question is "Did the sales rep know the vehicle was damaged?" If so, then he is dishonest and was hoping I wouldn't notice the dents. If he didn't know the vehicle was damaged then the staff at Huffines don't communicate well as the dent technician had already notified them the truck needed to go to the body shop. They kept it on the lot hoping some poor schmuck wouldn't notice. Further, when I noticed and challenged them the failed to take responsibility, properly fix the truck and complete the sale or satisfy me as a customer. Now I'm out $385 for the airline ticket there and back. It is unfortunate that dealerships such as Huffines give the car business a bad name. I have purchased three vehicles on line with no problem. The moral of the story "Let the buyer beware when doing business with Huffines." More
The best experience in car shopping. We can't believe how well we were treated at Huffines. They really do make you feel like family. It's not just a commercial, but the truth. We got the We can't believe how well we were treated at Huffines. They really do make you feel like family. It's not just a commercial, but the truth. We got the car that was perfect for us and have loved it ever since. David Rumple was kind, trusting, and very helpful from the start. Eric Tanner was a pleasure in helping us get the right financing. I would suggest to anyone that the Huffines experience is all you will ever need or want. We will continue to be in the family for any future auto purchases! More
Looking for the right vehicle I was completely please with Craig martin for his ability to get me want I wanted quickly with very good time management and would return to do busine I was completely please with Craig martin for his ability to get me want I wanted quickly with very good time management and would return to do business with him on a return visit. This was a stress free experience from start to finish . Thanks Huffines . More
Great Service Called your dealership and another dealership in Carrolton for a service recall on my Corvette. Your customer service over the phone was indicative of Called your dealership and another dealership in Carrolton for a service recall on my Corvette. Your customer service over the phone was indicative of wanting to earn a new customer, therefore I gave you a try. Chris Schwarz made the appointment process easy and Michael Mclarty checked me in upon arrival. Both service consultants won me over to definitely return for any future service needs. Thank you More
Another Great Experience This purchase was one of many I've made at this dealership and once again my expectations were not only met but surpassed. Craig Martin is always extr This purchase was one of many I've made at this dealership and once again my expectations were not only met but surpassed. Craig Martin is always extremely helpful, conscious of your situation, very honest, and very reliable. I made sure I found him for this purchase as he did so well on the last two. Overall, Huffines is the best car dealership I've dealt with from the minute they greet you until way after the sale as their parts and service department are second to none. I will be a customer for life. More
Steve Lewis was great to work with. I just purchased a Silverado 2500 HD and I couldn't be happier with my vehicle or the service and attention that was given to me by Steve Lewis at Huf I just purchased a Silverado 2500 HD and I couldn't be happier with my vehicle or the service and attention that was given to me by Steve Lewis at Huffines Chevrolet in Lewisville. I would highly recommend that you give Steve and Huffines a chance to find a vehicle for you if in the market for one. Best car buying experience I've had. 5 star all the way! More
Great experience I want to start out that I came by to inquire about upgrading my car due to our first grandchild so we needed a car that would carry more than 5. Henr I want to start out that I came by to inquire about upgrading my car due to our first grandchild so we needed a car that would carry more than 5. Henry Boyd showed me a 2014 Chevy Traverse and we went for a drive and absolutely loved it. Henry was great and followed up with email and phone calls to update me that it was still available. Well after thinking about it we decided to see what our trade would get us and William Bohrmann gave it his all and once he found out what my wife wanted and what it would take for her to drive it home, He made it happen! As many cars as I have bought this was by far the best experience I have ever had purchasing a car! No Lie! We got our deal, Henry showed us how everything worked and Billy made us feel right at home and we drove off in the fastest time I've ever spent at the dealer. Oscar had the paperwork laid out explained everything and I signed away and off we went. I will be bringing my son to buy his SUV for his new baby and know that this will be my place of business for a long time to come! Thanks for treating us like family and making it an experience to brag about! More
big chain dealerships I've bought 5 cars so far in my lifetime but I've always gone to smaller unknown dealerships over the big ones. I've had bad experiences and obnoxious I've bought 5 cars so far in my lifetime but I've always gone to smaller unknown dealerships over the big ones. I've had bad experiences and obnoxious sales people going to big well known dealerships but I gave huffines chevrolet Lewisville a chance and they did awesome! They were very friendly and I did not have one problem with my experience there. More
Above and beyond There is a lot of the "same" in the retail and service world. There are the same vehicles, the same price the same service. Obviously, to be competi There is a lot of the "same" in the retail and service world. There are the same vehicles, the same price the same service. Obviously, to be competitive business that are in the car business and believe that they are actually more in the service business strive to do whatever it takes to be competitively better in creating a unique car buying / servicing experience and relationship. Well, David Maynard with Hiffines Chevrolet in Lewisville gets it. My experience started with curiosity for the Chevy Coloriado and "stuff." My search began online as I frankly wanted to avoid the hassle and the "sale" experience. I went on line to make inquiries and committed to visiting the first dealership that made my potential business a priority. So a few clicks later and now I would wait to see who responded. This was about 9pm on a Thursday night. I received some standard copy replies, but David was the first to send me a personalized email, he even included a picture of the vehicle. I replied and we continued the discussion for the next few hours finally setting an appointment for the the following day at 1130. To shorten the story, I was met with professionalism, efficiency and what came across as a true commitment to the relationship. Moreover. David made sure to guarantee my satisfaction with all facets of what would become my new Chevy experience. He sold the dealership, the service department and the Huffines brand. All this is fine and well, but the true test is when things are not gong well, can the brand and David rise to put actions where words were once used? The resounding answer, YES! Through very unfortunate circumstances. I was not a week into enjoying my truck when my new car fell victim to vandals manipulating my fuel system. Of course, being unaware of any such vandals, this problem had to be a Chevy and "stuff" problem and I was sure to challenge David and Huffines to make this right. Again, David was available, reachable and he ensured me of resolution and we processed the next steps. Fast forward to Wednesday night - 8pm - David met me at the dealership, set me up with a loaner car and put my truck into service. Over the next 48 hours the problem was identified and resolved. Most importantly, was how the problem was resolved. David, nor Huffines, nor Chevy had any liability. Yet, David, the General Manager and Mike McClarty in Service teamed up and went into action making this right all the while ensuring my satisfaction. Thank you David and the entire Huffines, Lewisville team on making great promises and more importantly, stepping up when it would have been easy to step aside. Thank you Kjell Knutson More