Huffines Chevrolet Lewisville

Excellent Experience My husband and I drove down from Oklahoma City to buy a Chevrolet Volt at Huffines Chevrolet in Lewisville, TX because they had the exact car we were My husband and I drove down from Oklahoma City to buy a Chevrolet Volt at Huffines Chevrolet in Lewisville, TX because they had the exact car we were looking for (or so we thought). We spoke with Greg Sikes online before we drove down, we had planned on going to Texas on Saturday morning but Friday night we changed our minds and made the trip without informing him (Sorry Greg!). When we got there it was 7PM on Friday. We looked at the car and were greeted by Oscar Gonzalez. He was super friendly, it didn't seem forced at all, he was just a really cool guy. He was very comfortable to be around. When we got into the car with Oscar to take a test drive we realized that it didn't have a backup camera which really bummed us out as we had researched these cars for a long while and somehow missed the fact that this car did not have a backup camera even though it had the Premium trim package. We just put it back into park and didn't even test drive it. We looked at another Volt on the lot, this one had a backup camera and the safety features for lane changing but the seats were a creamy beige and not fully leather which I really did not like. We compared the two Volts for a while and Oscar let us have all the time we needed. We didn't feel pressured at all, instead of looming over us while we compared them he went back inside to talk to another customer he'd been seeing to before we drove up. We eventually decided we'd rather have the original Volt we went to see because (aside from the backup camera) it had the black leather seats and the black and white dash we wanted. We informed him of our decision and he got our paperwork started that very night. He gave us a good deal on our trade in and said it was because he told his manager that I was so disappointed about the lack of a backup camera. We had all of the paperwork done with Eric Tanner from financing within a very short amount of time and we were completely done with paperwork before 9PM. My husband spotted a discrepancy in the mileage so we didn't sign the odometer statement that night. We decided we'd do it Saturday morning because I wanted to get out of there so that Eric could get home and we were tired from the drive. Since we had driven from Oklahoma we stayed at a hotel that night and left our new Volt at the dealership so that it could charge overnight. When Saturday morning rolled around we were told that my husband was correct about the odometer numbers being different on the car vs paperwork. To make up for "our trouble", as they called it, they gave the Volt another full detail, a full tank of gas, fully charged the battery, added an extra 12,000 miles to our extended warranty, an oil change and four free oil changes and a year of free tire rotations from any GM dealer in the US. Needless to say, we were very VERY pleased with our experience from start to finish and would recommend Huffines of Lewisville to ANYONE. Every single person we worked with was excellent. Even the other employees that we came into contact (the receptionist, the other dealers) they were all very friendly and welcoming. I definitely think everyone should give them a chance. When it's time for my next purchase I will definitely be looking to them first. Thank you Oscar, Greg, Eric and Huffines for your wonderful service. More

Great customer service! We recently purchased two vehicles from Huffines Chevy Lewisville. We worked with Greg Sikes and had a wonderful and professional experience with him We recently purchased two vehicles from Huffines Chevy Lewisville. We worked with Greg Sikes and had a wonderful and professional experience with him. I would recommend this dealership to anyone looking to purchase and have a great experience! Shannon Meshell More

Great service! I had a great experience and will definetely recommend buying at Huffines Chevrolet! Henry was very patient and answered all out questions, and went e I had a great experience and will definetely recommend buying at Huffines Chevrolet! Henry was very patient and answered all out questions, and went ever further helping us decide the perfect truck. More

Awesome trade and service. I recently bought a 2015 CPO Chevrolet Equinox from Huffines at Lewisville. The experience was beyond any expectation. Greg Sikes was awesome--frien I recently bought a 2015 CPO Chevrolet Equinox from Huffines at Lewisville. The experience was beyond any expectation. Greg Sikes was awesome--friendly, courteous, cooperative. I just cannot describe the experience. Car had just arrived on the premises the day before and it was spotless and ready to roll within 24 hours. Trade in was higher than expected and the deal was closed the same day. I will definitely use the dealership for service and any future business. More

Great customer service Steve was awesome to work with. Both him and Billy worked hard on getting me a great price and finding me the Tahoe. I would recommend this dealership Steve was awesome to work with. Both him and Billy worked hard on getting me a great price and finding me the Tahoe. I would recommend this dealership and Steve to anyone. More

Disappointing Experience CORRECTION I'm sorry to say especially after reading all these 5 star service ratings that my experience was nothing like those at all. I went to Huffines in Lew I'm sorry to say especially after reading all these 5 star service ratings that my experience was nothing like those at all. I went to Huffines in Lewisville even though there's a Huffines just a mile from my house because they have a car that I wanted to buy. I had my sister in law drive me over so I could drive my new car home! When we arrived we walked around the front used car lot looking at the cars there. It took at least 15 minutes for someone to come out and greet us. There were at least 4 or 5 other people inside as well. While we were looking at the front row cars a salesman drove by us 3 times but never even acknowledged us. When Lance came out I told him I was interested in the Volt. It seemed like he tried to talk me out of it. I asked if we could test drive one. He got the keys and we took it for a spin. I've been researching this car for 5 months now but I had never actually driven one. When we got back we went to the office and filled out paperwork. I didn't want my credit report pulled before I knew we were gonna make a deal but I got tired of trying to explain why and just gave in. I'm trying to get up to 800. He went to the back, pulled it and brought back a completed buyers order. He explained it all to me. When I told him the price he put in the sales price box is not what I wanted to offer, he got upset. He said he had be up front and honest and didn't play that back and forth thing with me. He told me there was no way that they would take my offer because the price he gave me was the price they bought it for. (The price he put in the box is the price that's on it, not a special deal, sticker price.) Who just comes and pays sticker price?? He said that it had been sitting there awhile and they would just send it back to auction before they sold it for less. He stuck out his hand to shake hands for me to leave so we got up. He walked off to Aaron then brought him back and they both shook our hands, gave us each a card and said bye. My sister in law was wanting to trade her suv in for a truck but he kept saying he thinks it has been sold. I really just don't understand why he didn't want our business. My credit score is 752. She is not my wife. I've gotta update my review. A few days later Kevin Wildman called me and talked to me about my experience. He was so apologetic for how I was feeling. He said that they are very interested in selling me that car. We came to an agreement on price where we were both happy. I went in the next day and picked it up. I LOVE MY NEW VOLT! (new to me) Lance came and picked me up from my house. I thought I would feel uncomfortable with Lance but he didn't even mention that I had talked to Kevin. Anthony had all the paperwork ready and it didn't take an hour to finish up. Lance had my Volt washed, charged and full of gas! I must say...I do recommend Lance to help you with your vehicle. He's funny and doesn't make you feel uncomfortable or scared. I truly appreciate Kevin for working with me to get my dream car. Thank you Huffines Chevrolet Lewisville! More

Not your typical dealership Scott Spiegel, Eric and the Huffines crew are awesome. Everyone we met and dealt with are genuine, friendly professionals, that make buying a car a v Scott Spiegel, Eric and the Huffines crew are awesome. Everyone we met and dealt with are genuine, friendly professionals, that make buying a car a very pleasant experience. We are new residents in the area and have purchased many vehicles over the years, and never have we experienced such outstanding service. Scott listened to our wish list and found the perfect vehicle to fill our needs and desires. No high pressure, and he worked diligently to make it work with our budget. Not to mention his patients in showing us how to use all the bells and whistles. Yes, I do believe we have found a car buying home at Huffines. More

Good Service I have a good experience with the huffines Chevrolet ,I buy a car 6 months ago and I decide to come back and look for another one and I buy me a Che I have a good experience with the huffines Chevrolet ,I buy a car 6 months ago and I decide to come back and look for another one and I buy me a Chevy Malibu and I got a really good service with Craig Martin so I really recommend him for you seller Association More

I am pleased beyond words with Huffines. I have been buying vehicles since I was 16. I'm now 32. I consider myself a "professional buyer". I have purchased over 20 vehicles in 16 years. T I have been buying vehicles since I was 16. I'm now 32. I consider myself a "professional buyer". I have purchased over 20 vehicles in 16 years. There is no dealer out of all these that I am "loyal too". Its always been the same old horrible or standard service. This is not the case at Huffines. I was absolutely BLOWN AWAY. They are AWESOME! I live about 2 hours from the dealership so I really wanted to do everything possible via phone and email. I contacted Greg Sikes at the dealership at just before 5 p.m. on a Wednesday afternoon. Between him and working with their finance department by 6:30 p.m. all financing had been arranged and we had came to a fair price and they even "gave a little more" to make the deal. Everything about this deal was easy. I would also like to compliment Greg because of his careful attention to detail and how details he was about going over all of the great features our new car had to offer. We really appreciate and value all of his time to us. I appreciate them and I will continue to buy every car I buy in the future from Greg Sikes at Huffines! It takes a lot to please me and they knocked my socks off! A++++++.. If I could give them a 1-10 rating I would give them a 20. Out of more than twenty car deals this has been the best ever. More

Anticipates needs and respects time Before buying my last vehicle at Huffines, I had never had an experience that prompted me to have loyalty to a dealership. Scott Spiegel in sales and Before buying my last vehicle at Huffines, I had never had an experience that prompted me to have loyalty to a dealership. Scott Spiegel in sales and the entire Huffines team consistently exceed my expectations and have made me not only a repeat customer but an evangelist for the Huffines organization. My needs are heard and anticipated. I am treated with respect for my perspectives and for my time. Closing paperwork was quick and efficient. No gimmicks. No hard press. No hours of waiting. Having bought dozens of cars I can say how truly rare it is. I will continue to rely on Huffines for all my auto needs and to refer others. Thank you. More