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Huffines Chevrolet Lewisville
Lewisville, TX
720 Reviews
For years, our dealership has been proudly serving customers in Lewisville, Dallas, and the surrounding areas with top-quality new and used Chevrolet vehicles. The Huffines Chevrolet Lewisville team is dedicated to helping you find the perfect car with exceptional sales and service. From the moment you walk through our doors, you'll enjoy a car-buying experience that’s truly one of a kind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
February 07, 2016
First Time Buyer As a first time buyer I was pretty nervous about purchasing a car. Upon my arrival to Huffines Chevrolet I was greeted by the office manager who then As a first time buyer I was pretty nervous about purchasing a car. Upon my arrival to Huffines Chevrolet I was greeted by the office manager who then introduced me to salesman Oscar Gonzalez. The car that I was initially interested in had already been sold but Oscar quickly found something that was comparable. After test driving and reviewing the features I decided that I wanted to look at something a bit bigger. Oscar remained patient and was able to find a bigger car (midsize) with all of the things/features that I was looking for. He also worked earnestly to negotiate a deal that I would be comfortable with. I also had a great experience with the financing (Eric Tanner) team as well. They answered all of my concerns/questions and worked hard to find the best financing deal. My total time spent at Huffines (initial arrival to driving off the lot) = approx. 3 hours Great service and an exceptionable experience for a first time buyer!! More
by bj2012
February 03, 2016
Best experience I ever had with a Car Dealership My Salesman was awesome right down to texting me a video of the car I was interested in to answering all my questions.No pressure or hassles the car I My Salesman was awesome right down to texting me a video of the car I was interested in to answering all my questions.No pressure or hassles the car I wanted was waitng on me and I was in and out in no time at all. Thank you Carl Lucas, Steven Williamson, and Eric Tanner for making it so easy to purchase my 2016 Camaro. More
by BFetherlin
Employees Worked With
Eric Tanner, Steven Williamson, Carl Lucas
January 30, 2016
Worst experience ever! Well this all started a week before thanksgiving 2015 it now almost February.I emailed the dealership interested in a certain color certain engine Well this all started a week before thanksgiving 2015 it now almost February.I emailed the dealership interested in a certain color certain engine and so on. Scott Speigle emailed me back with a picture and details on a truck .I was interested so we set a appt for 9 am the next day. When I arrived at the dealership Scott located the truck and told me another salesman had been driving it and it had some damage. We looked at it and the damage wasn't that bad a small area near the gas cap. He said he would make me a deal and they could fix it like new. I went to drive the truck and it had 5400 miles. The email he sent me said it had 2 miles. Again he said he would make me a deal! We found several more things that Scott said would all be taken care of before delivery. Nothing scott said was true . At the time of delivery the vehicle was filthy nothing that was to be fixed,was fixed. The dent was repaired but you could see the body work. The paint looked good. But he had not made me any deal. Other than the rebates that were on a brand new truck with 2 miles in brand new condition. I refused delivery of the truck . He brought in the poorest excuse for a manger I have ever dealt with mr. Billy Bohner . I told him I did not want the vehicle and why. Billy played a little hocas pocus with the numbers . But the numbers don't lie . I wanted to undo the deal and I wanted my trade in back. And I would be on my way. He told me my trade had been sold. In the a State of Texas you can sign everything they put in front of you but until you drive it off the lot it's not yours. I told him several more times that I wanted out of the deal . He kept insisting my trade had been sold it was gone. I tried to use the onstar to find it but it wasn't working. So I took the truck figuring I would just have to take legal action. Meanwhile the next week the new truck was in their shop to get some of the issues fixed.Before I drove in the dealership to pick up the new truck.I tried the on star once more it worked and my trade was at the dealership. Turns out I didn't have to use the onstar my trade was at the service center when I pulled up,they were making it ready for sale. I was a bit upset I went up to the sales dept found Billy boy and let him know what I thought about him. Kevin Wildman was right there. Billy told me that we were done get off his lot. It wasn't until I filled out the Dealerrater survey before anyone at Huffines really gave a xxxx .When it came to Kevin Wildmans attention he called me and wanted the whole story ,not that he didn't already know the whole story. Kevin agreed with me .that I had been wronged . And he wanted to make it right with a check. Money back. I told him that the only thing I wanted was a new truck for the price I paid. He said would find me a truck and the only thing I had to do was remove the dealerrater survey. I agreed as long as it was the same exact truck same equipment no less but more would be fine. A couple days later he said he had the truck I went to the dealership it was not the same vehicle It was a lesser truck . I was going to walk . To take legal action he said you have your lawyers we have ours. So he told Scott to look at what was on the lot. We found the same color vehicle but much higher priced with more equipment. For not the same purchase price but roughly the same payment amount. For removing the dealerrater survey which I did and sent the confirmation to Scott . He also added that I give Scott a good GM survey. I agreed to do that. Meanwhile the new trucks not clean at delivery and when I washed it I found some stuff on the door and the hood. I called the manager at the body shop and set up a time when could look at it . When he looked at it he told me he could buff the stuff out on the door but the stuff on the hood had ruined the finish. The whole hood would have to be painted. Now I'm going to have a brand new truck with a painted hood. I was not happy . I went up to the sales floor found Kevin and showed him the spots and told him the hood would have to be painted and there was know way I could give Scott a good GM review. He was very condescending said he lost 5 grand on this deal and he just should have undone the deal. Well that let me know where he stood as far a customer satisfaction vs money. Not that I hadn't already figured that out . So I had set up a time to bring my truck in to be painted . Mark wasn't there they asked me for my insurance told me there was no loaner . So I left . Called Scott . They called me back in a few days reset it up. With a loaner and the dealership would pay . So on a Monday reluctantly I took the truck in . I was supposed to meet with Kevin for some reason but he wasn't there so Scott looked at the areas and looked the truck over. I got in the loaner and left 10 days later they told me my truck was ready. I went to pick it up. The hood looks good,for now. But the stuff under the molding was still there. 10 days they had it, 10 fricken days and now the kid who is supposed to be my advisor is trying to scratch the stuff off the door with his fingernail . So I get in the truck to leave look up and my windshield is cracked. So I show the advisor who says he will talk to his manager. I went up to the showroom Kevin wasn't there Scott wasn't there Billy was there. But what's the point talking to a guy that you know just spews lies. So I left. They called me back a couple days later said it would be a week to 10 days or so before they could get the windshield. So since I believe it was intentionally broken no way am I taking it back to Huffines ever. It's a nice looking truck and I have had lots of complements . which gives me the opportunity to share my disgust with Huffines. And I'm sure when Kevin and the other fine folks at Huffines read this they may wish I had never stepped foot on their lot . Let me assure you bud their is no one who wishes I had never stepped foot on your lot more than I do. More
by Sorry I stepped on the lot
January 27, 2016
Bought a car for our 16 year old Our experience was great! Knew what we were interested in, called and it was ready to be looked at when we got there. Great job by all!! Dennys was aw Our experience was great! Knew what we were interested in, called and it was ready to be looked at when we got there. Great job by all!! Dennys was awesome! More
by Kris M
Employees Worked With
January 27, 2016
2016 Colorado LT This turned out to be the BEST Buying experience. The BEST customer service. That I have encountered in a long time. Steve Williamson made buying this This turned out to be the BEST Buying experience. The BEST customer service. That I have encountered in a long time. Steve Williamson made buying this truck so easy. Applied over the internet and was approved very quickly. spent less then 2 hours finalizing the deal and driving off. More
by millenniumdoug
Employees Worked With
Steven Williamson
January 27, 2016
Outstanding Customer Service! - Strongly Recommend! I was in an accident, I had to replace my 2008 Silverado. I called and spoke to Dennys. He was very patient and understanding. A few days later, in th I was in an accident, I had to replace my 2008 Silverado. I called and spoke to Dennys. He was very patient and understanding. A few days later, in the evening, I visited the Huffines Lewisville Dealership and spoke with Cody. Cody was very helpful and walked the lot with me looking at the available used Silverados. I was on a very tight budget and could not afford new. I purchased a well maintained, carfax 100 “pointer”, beautiful 2008 Silverado. I am extremely grateful to Dennys, a very good man with high integrity. I am very grateful to Cody, a great man with equal high integrity. I am grateful to Aaron, their Manager; another gentleman with the highest of integrity! Huffines Lewisville customer service is “bar-none” the best service in the Metroplex! In working with Dennys, and Cody taking the time to help in a bad situation, that Friday evening right after the wreck, I will forever be grateful. I will never forget the kindness and generosity of these men. Aaron is an outstanding leader. His integrity and understanding of the customer’s needs is phenomenal. This shows by the caliber of the men he has hired working with him. A great man! Huffines was the first folks I contacted and ultimately the folks I have grown to trust and admire. Huffines Lewisville has my familly for Life that will continue to purchase both new and used vehicles as the need presents itself in the future. A truly stellar organization! Thank you all for your time. Semper Fidelis More
by SgtDannyk
January 23, 2016
Out Standing Customer Service Six months ago. I enquired about a 2015 Chevy Silverado on the internet. This turned out to be the BEST Buying experience. The BEST customer service. Six months ago. I enquired about a 2015 Chevy Silverado on the internet. This turned out to be the BEST Buying experience. The BEST customer service. That I have encountered in a long time. Steve Williamson and I would continue to email,text and talk for six months. Trying to get me into a truck I liked and could afford. Because of my job. Iam on the road a lot. I also live 30 miles away from the Dealership. I finally made it to the dealership to talk face to face. Steve treated me like I was his only customer. I would drive a 100 miles for customer service like that.... Steve took the time. I mean he really worked hard in my best interest to get me a truck I wanted and could afford.... To the point. That Steve looked and found a truck from a different Chevy dealer. He had it shipped to Huffines in Lewisville. I Love my new truck THANK YOU STEVE WILLIAMSON More
by Tomthunmb55r
Employees Worked With
Eric Tanner, Steven Williamson
January 21, 2016
Easiest Purchase Experience Ever In 30 plus years of buying new and used cars, this purchase from Huffines Chevrolet Lewisville was by far the easiest and most satisfying experience w In 30 plus years of buying new and used cars, this purchase from Huffines Chevrolet Lewisville was by far the easiest and most satisfying experience with any dealer. Unfortunately, I waited to long to write my review and have forgotten some of the names of the team members, but I had an absolutely wonderful experience with every one I interacted with, especially my sales rep Scott Spiegel. I highly recommend Huffines Chevrolet Lewisville if you are in the market for a new or used car or truck. More
by Woodpuppy
Employees Worked With
January 20, 2016
Lewisville Huffines Chevrolet We bought a 2015 Suburban and we love it! David helped us and found us exactly what we were looking for. He made our car buying experience very easy. We bought a 2015 Suburban and we love it! David helped us and found us exactly what we were looking for. He made our car buying experience very easy. More
by M.A.D.
Employees Worked With
David Rumple
January 19, 2016
Thanks! Thank you Pat, Oscar and Eric for everything! The experience was better (and quicker) than expected and I appreciate you all very much. Ill see you Thank you Pat, Oscar and Eric for everything! The experience was better (and quicker) than expected and I appreciate you all very much. Ill see you again for another next year! More
by kymbo1204
