Huffines Chevrolet Lewisville
Lewisville, TX
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Acadia After going to several dealerships. Hiffines had the correct vehicle with everything we wanted. The staff was great. I am going back next week for the After going to several dealerships. Hiffines had the correct vehicle with everything we wanted. The staff was great. I am going back next week for the stuff they promised. More
best "buying a car experience" ever... Christine Gordon was my sales rep. She was so awesome. Answered all my questions and my husbands. So friendly and easy to deal with. Made this car Christine Gordon was my sales rep. She was so awesome. Answered all my questions and my husbands. So friendly and easy to deal with. Made this car buying experience so much better than we have had at other dealers. Christine has also been there for me after I bought the car on just some little questions. She answered my text back quickly. Thank you Christine I love my car. More
James Bruck , management, financing and the service team are awesome. They stood by their word in the arrangements. We bought this car a year ago and have had no , management, financing and the service team are awesome. They stood by their word in the arrangements. We bought this car a year ago and have had no problems. As for James Bruck, awesome guy, great negotiator, and I have sent business his way. I will see him in the future again! More
Wonderful experience! After having a bad experience at a dealership for my husbands new vehicle purchase, I inquired on Huffines site to get the process rolling and was tho After having a bad experience at a dealership for my husbands new vehicle purchase, I inquired on Huffines site to get the process rolling and was thoroughly impressed but not only how attentive the sales man was I dealt with but how quickly the process went to answering my questions and arranging a time to come in and test drive the vehicle. I was blown away by not only the ease of things but how I never felt pressured into anything and if anything Steve Williamson helped steer me towards a model that would more adequately fit my needs financially with additional options. I was able to get everything completed in 90 mins and even got introduced to the general manager. I was very impressed with their pricing and how competitive they are with trade in prices. Their finance department is awesome and explains everything in a way that you walk out feeling you actually remember everything and don't have any buyers remorse over the loan information. I really liked how the staff are all genuinely nice and aren't just going over the top to make the sale. Steve Williamson was fantastic and I recommend him whole heartedly! More
Excellent Customer Service and Pricing Huffines Chevrolet has been extremely generous to us in our purchase of two Chevy Trax vehicles for our business. We looked at many cars prior to set Huffines Chevrolet has been extremely generous to us in our purchase of two Chevy Trax vehicles for our business. We looked at many cars prior to settling on this vehicle and are extremely pleased. The welcome we received as well as all customer service has been thorough and very friendly. We appreciate all Huffiness has done for us and especially our salesman, Ted Goldberg. Thank you again and we will be back next year for another car or two. More
2014 Camaro 2SS 1LE I am from out of state and inquired about a car and Oscar contacted me and was able to work with me through email and over the phone to come to a fair I am from out of state and inquired about a car and Oscar contacted me and was able to work with me through email and over the phone to come to a fair price on the car as well as my trade-in. Oscar was great to deal with and made this an easy process. More
Purchase of a 2015 Chevy Silverado 1500 The rating based on a great deal and customer service. Most of the deal was via email, but at the dealer, the process was genuine. The rating based on a great deal and customer service. Most of the deal was via email, but at the dealer, the process was genuine. More
First Time Buyer As a first time buyer I was pretty nervous about purchasing a car. Upon my arrival to Huffines Chevrolet I was greeted by the office manager who then As a first time buyer I was pretty nervous about purchasing a car. Upon my arrival to Huffines Chevrolet I was greeted by the office manager who then introduced me to salesman Oscar Gonzalez. The car that I was initially interested in had already been sold but Oscar quickly found something that was comparable. After test driving and reviewing the features I decided that I wanted to look at something a bit bigger. Oscar remained patient and was able to find a bigger car (midsize) with all of the things/features that I was looking for. He also worked earnestly to negotiate a deal that I would be comfortable with. I also had a great experience with the financing (Eric Tanner) team as well. They answered all of my concerns/questions and worked hard to find the best financing deal. My total time spent at Huffines (initial arrival to driving off the lot) = approx. 3 hours Great service and an exceptionable experience for a first time buyer!! More
Best experience I ever had with a Car Dealership My Salesman was awesome right down to texting me a video of the car I was interested in to answering all my questions.No pressure or hassles the car I My Salesman was awesome right down to texting me a video of the car I was interested in to answering all my questions.No pressure or hassles the car I wanted was waitng on me and I was in and out in no time at all. Thank you Carl Lucas, Steven Williamson, and Eric Tanner for making it so easy to purchase my 2016 Camaro. More
Worst experience ever! Well this all started a week before thanksgiving 2015 it now almost February.I emailed the dealership interested in a certain color certain engine Well this all started a week before thanksgiving 2015 it now almost February.I emailed the dealership interested in a certain color certain engine and so on. Scott Speigle emailed me back with a picture and details on a truck .I was interested so we set a appt for 9 am the next day. When I arrived at the dealership Scott located the truck and told me another salesman had been driving it and it had some damage. We looked at it and the damage wasn't that bad a small area near the gas cap. He said he would make me a deal and they could fix it like new. I went to drive the truck and it had 5400 miles. The email he sent me said it had 2 miles. Again he said he would make me a deal! We found several more things that Scott said would all be taken care of before delivery. Nothing scott said was true . At the time of delivery the vehicle was filthy nothing that was to be fixed,was fixed. The dent was repaired but you could see the body work. The paint looked good. But he had not made me any deal. Other than the rebates that were on a brand new truck with 2 miles in brand new condition. I refused delivery of the truck . He brought in the poorest excuse for a manger I have ever dealt with mr. Billy Bohner . I told him I did not want the vehicle and why. Billy played a little hocas pocus with the numbers . But the numbers don't lie . I wanted to undo the deal and I wanted my trade in back. And I would be on my way. He told me my trade had been sold. In the a State of Texas you can sign everything they put in front of you but until you drive it off the lot it's not yours. I told him several more times that I wanted out of the deal . He kept insisting my trade had been sold it was gone. I tried to use the onstar to find it but it wasn't working. So I took the truck figuring I would just have to take legal action. Meanwhile the next week the new truck was in their shop to get some of the issues fixed.Before I drove in the dealership to pick up the new truck.I tried the on star once more it worked and my trade was at the dealership. Turns out I didn't have to use the onstar my trade was at the service center when I pulled up,they were making it ready for sale. I was a bit upset I went up to the sales dept found Billy boy and let him know what I thought about him. Kevin Wildman was right there. Billy told me that we were done get off his lot. It wasn't until I filled out the Dealerrater survey before anyone at Huffines really gave a xxxx .When it came to Kevin Wildmans attention he called me and wanted the whole story ,not that he didn't already know the whole story. Kevin agreed with me .that I had been wronged . And he wanted to make it right with a check. Money back. I told him that the only thing I wanted was a new truck for the price I paid. He said would find me a truck and the only thing I had to do was remove the dealerrater survey. I agreed as long as it was the same exact truck same equipment no less but more would be fine. A couple days later he said he had the truck I went to the dealership it was not the same vehicle It was a lesser truck . I was going to walk . To take legal action he said you have your lawyers we have ours. So he told Scott to look at what was on the lot. We found the same color vehicle but much higher priced with more equipment. For not the same purchase price but roughly the same payment amount. For removing the dealerrater survey which I did and sent the confirmation to Scott . He also added that I give Scott a good GM survey. I agreed to do that. Meanwhile the new trucks not clean at delivery and when I washed it I found some stuff on the door and the hood. I called the manager at the body shop and set up a time when could look at it . When he looked at it he told me he could buff the stuff out on the door but the stuff on the hood had ruined the finish. The whole hood would have to be painted. Now I'm going to have a brand new truck with a painted hood. I was not happy . I went up to the sales floor found Kevin and showed him the spots and told him the hood would have to be painted and there was know way I could give Scott a good GM review. He was very condescending said he lost 5 grand on this deal and he just should have undone the deal. Well that let me know where he stood as far a customer satisfaction vs money. Not that I hadn't already figured that out . So I had set up a time to bring my truck in to be painted . Mark wasn't there they asked me for my insurance told me there was no loaner . So I left . Called Scott . They called me back in a few days reset it up. With a loaner and the dealership would pay . So on a Monday reluctantly I took the truck in . I was supposed to meet with Kevin for some reason but he wasn't there so Scott looked at the areas and looked the truck over. I got in the loaner and left 10 days later they told me my truck was ready. I went to pick it up. The hood looks good,for now. But the stuff under the molding was still there. 10 days they had it, 10 fricken days and now the kid who is supposed to be my advisor is trying to scratch the stuff off the door with his fingernail . So I get in the truck to leave look up and my windshield is cracked. So I show the advisor who says he will talk to his manager. I went up to the showroom Kevin wasn't there Scott wasn't there Billy was there. But what's the point talking to a guy that you know just spews lies. So I left. They called me back a couple days later said it would be a week to 10 days or so before they could get the windshield. So since I believe it was intentionally broken no way am I taking it back to Huffines ever. It's a nice looking truck and I have had lots of complements . which gives me the opportunity to share my disgust with Huffines. And I'm sure when Kevin and the other fine folks at Huffines read this they may wish I had never stepped foot on their lot . Let me assure you bud their is no one who wishes I had never stepped foot on your lot more than I do. More