Huffines Chevrolet Lewisville

One after another I bought a Malibu on February 14th. The test drive was questionable but we were desperate for an auto. The drive was on 40 MPH road and I was told t I bought a Malibu on February 14th. The test drive was questionable but we were desperate for an auto. The drive was on 40 MPH road and I was told to go 60 to get the full effect of the "turbo". Too bad, the salesman did not disclose the car was hesitate, stop and then start at traffic lights. It also stopped while trying to get into my garage. What frustration!! The day the car was purchased, the salesman grabbed my phone and was going to pair it. It did not work. He said he would fix it the next day. Another bad experience. Bottom line, he was not there and did not tell the manager about it!! After some research, I learned the Samsung S7 would not work. I spoke to the salesman, he was going to get back to me. DID NOT HAPPEN. This whole thing was one story after another with no follow through. In May, I finally had enough. My car was traded in for another make and model. A car I love! I told the manager and salesman about the trade. We kept getting emails from Huffines, I called and told them I no longer had the car so stop emails. Then my husband called and told them the same thing. YESTERDAY, Bobby called to say I needed to have my Malibu serviced!! WOW, this has been like a bad dream. More

Huffines puts the customer FIRST! From the time I walked in the door everyone I met was attentive to my needs and asked if they could help. Something simple like this can make a custo From the time I walked in the door everyone I met was attentive to my needs and asked if they could help. Something simple like this can make a customer feel special and it worked on me. All aspects of the deal were professional. I had done my homework and new what to expect regarding my trade and the vehicle I was trying to buy, so I did my part and they did theirs and we reached a happy agreement. I used Truecar and Kim contacted me first via text or email and then Steven Lewis helped me from there. More

It is the best service I never had It is a perfect service friendly and the best prices of this areas I will recommend to everyone who wants to buy a car or truck It is a perfect service friendly and the best prices of this areas I will recommend to everyone who wants to buy a car or truck More

Knowledgable and polite salesman My experience with Huffines was an unexpected and pleasant surprise. I was not attacked at the door! Instead, I was welcomed in a relaxed and professi My experience with Huffines was an unexpected and pleasant surprise. I was not attacked at the door! Instead, I was welcomed in a relaxed and professional manner. Our salesman, Scott Spiegel, was very easy-going which calmed by paranoid feeling toward buying a car. He asked what we were looking for, gave us a test ride and thoroughly explained the features...to the point where I didn't think I would be able to remember everything. Once we settled on the car, the haggling was minimal. I offered what I believed to be a fair price based on research, we went back-n-forth a couple of times and settled on a number that Edmunds had rated as very fair. Scott then sent us over to Gary for the paperwork. I do not like the car buying process! However, when the next time rolls around for me to purchase, I will definitely look to Huffines P.S. - thanks for the information overload, Scott I appreciate your work More

Awesome Customer experience Purchased a preowned 2015 Ford Escape for my daily leisure/work and I am enjoying every miles at it. I specially worked with Craig for this deal and Purchased a preowned 2015 Ford Escape for my daily leisure/work and I am enjoying every miles at it. I specially worked with Craig for this deal and he took care of every queries associated with the deal. Great customer service and I would recommend my friends to this dealership. More

Enjoyable Buying Experience-Really Emjoying the New Truck Purchased a 2018 Chevy Colorado for my business a few weeks ago. The buying process was smooth and without any problems. Ted Goldberg and staff to Purchased a 2018 Chevy Colorado for my business a few weeks ago. The buying process was smooth and without any problems. Ted Goldberg and staff took care of me and really took the time to find the right vehicle for my needs. After shopping several other dealerships in the metroplex, I returned to Huffines for their customer care and decent vehicle price. Thanks for taking care of me as I'm really enjoying my new truck. More

Fun sales experience Scott was great! As soon as I started telling what I wanted he went right to work. I never felt any pressure, even when the package I wanted didn't co Scott was great! As soon as I started telling what I wanted he went right to work. I never felt any pressure, even when the package I wanted didn't come in the color I wanted. My buddy was with me and he very quickly started joking around with us through the entire process. More

Fast and easy. 10/10. If i ever buy another car im coming back here. Mr Moss took care of me and got me in the best vehicle to my possibilities. Plus he’s cool peopl 10/10. If i ever buy another car im coming back here. Mr Moss took care of me and got me in the best vehicle to my possibilities. Plus he’s cool people. More

Make'n Trax! I'm LOVING my new Trax!!! This is officially my very first new(ish) vehicle and I doubt I could be more pleased with not just my new wheels but, with I'm LOVING my new Trax!!! This is officially my very first new(ish) vehicle and I doubt I could be more pleased with not just my new wheels but, with the whole experience in general. I must admit, I was a bit apprehensive at first. We've all seen shows/movies depicting the slick talking conman of a car salesman. But, in no time, those fears were quelled and I was able to enjoy the experience. Scott was very personable, patient and informative while working with me. Never pushy. Always professional. And infinitely dedicated to making sure i was taken care of. Daniel definitely deserves mention as well. Answering the volume of questions I had while still smiling could not have been easy. These two gentlemen have made me a customer for life! Thank you both again!! More

Easiest Car buying experience This dealership helped me buy my dream car. Lance Dawson helped me throughout the entire process and made it seamless and easy. I would highly recomme This dealership helped me buy my dream car. Lance Dawson helped me throughout the entire process and made it seamless and easy. I would highly recommend him to anyone. More