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Hudson Valley Volkswagen - Service Center

Wappingers Falls, NY

4.4
223 Reviews

223 Reviews of Hudson Valley Volkswagen - Service Center

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September 05, 2011

I went to Hudson valley VW for a problem with my 2004 passat wagon. no other VW dealer service team was able to find the problem with my vw climatronic system, but the team at Hudson valley VW was not on More

by deadibear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
debbie paravati
Oct 10, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you were satisfied with the service you recieved with our department. We strive each and every day to provide exceptional service and exceed our customers' expecations. Our team is always more than happy to go the extra mile to ensure all our customers are completely satisfied. It has been a pleasure doing business with you; we look forward to working with you again. Regards, Melanie Sullivan - Service Manager

September 01, 2011

I brought my Jetta in for problems I was having and she was awesome. Super nice and friendly and answered all of my questions. The girls that work in the service department are just the same! I can't expre More

by popaverom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Oct 10, 2012 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest service experience. Our top priority is and always will be customer satisfaction, so it is greatly rewarding to hear the opinions of our valued customers. Our entire service team is always excited to help our customers with any questions or concerns they may have with their vehicles. We appreciate your business, and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 30, 2011

I bought my car in May 2011. The buying experience with Bunny was very easy. She was more than helpful, supportive, knowledgeable of the car and very accomadating. I brought it in for my 10000 mile oil c More

by Jo Ann Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny and ther service lady
Oct 10, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write a review. I am delighted to hear that Bunny was able to make the sales process easy and pleasant. Bunny is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. We are very happy to hear from our valued customers talk about their experiences with our dealership. Thank you for choosing Hudson Valley Volkswagen. Regards, Chris Gavin - General Manager

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