Hudson Valley Volkswagen - Service Center
Wappingers Falls, NY
222 Reviews of Hudson Valley Volkswagen - Service Center
The most amazing service department on the planet. When you run into so much lack of quality almost everwhere it always is a pleasure to know that my 2001 Jetta is kept in top shape. They get me back and you run into so much lack of quality almost everwhere it always is a pleasure to know that my 2001 Jetta is kept in top shape. They get me back and forth from Florida and keep me from running into trouble. Strange days when you expect lack of courtesy from service departments. If you ever want to review your faith in humanity get your car serviced at Volkswagen. More
The service associates take care of your car as though it were their own and are sure to give the car a complete inspection even when I visit for a simple oil change. The times that something needed replaci were their own and are sure to give the car a complete inspection even when I visit for a simple oil change. The times that something needed replacing (recalled items, for example) the parts were ordered and appointments were taken care of in a few days. Their new Service Express program is also wonderful. This week, I found myself with a few free hours and I was able to bring my car in with no appointment. It makes taking care of the car that much easier. More
Very good experience at this dealership...just wish i lived closer! First experience was the actual purchase of car. I drove nearly two hours and they were extremely helpful regarding my purchase, wo lived closer! First experience was the actual purchase of car. I drove nearly two hours and they were extremely helpful regarding my purchase, working with me regarding payments and my trade in as well as all other aspects of the sale. I purchased the car in the morning and by afternoon I was on my way home! Super work from top to bottom. Second experience was top notch. After noticeing I had a damaged oil pan (previous owner)the dealership took my car in, no questions asked and repaired the car in less then 90 minutes. Incredible. Although I have a dealer 1/2 mile from my house (this was 75 miles) I wouldn't hesitate to use them again if I needed to. Hudson Valley VW exceeeded my expectations and I am proud to have purchased my vehicle there. Was also given a free snack in the nice waiting room which was a small but nice touch. Don't hesitate to use this dealership...again, A+ top to bottom! Matt Holmgren 2008 Passat Wagon 2.0T More
I went in to get my wife's car serviced, and ended up buying a new Passat for myself. Hunter was able to effectively answer all my questions and demonstrate all the car's features. And Mindy made all o buying a new Passat for myself. Hunter was able to effectively answer all my questions and demonstrate all the car's features. And Mindy made all of the paperwork seem effortless. Great selection, great prices, great people! More
Greatest dealership ever. The car was experiencing a problem with the door locks. They locked on their oun. This could have been a difficult problem, but not for this dealership. problem with the door locks. They locked on their oun. This could have been a difficult problem, but not for this dealership. More
I brought my 2011 Routan in for it's first service. I was greeted with exceptional service, and was even given a loaner car at no cost. A fabulous experience, will definitely return for future services. was greeted with exceptional service, and was even given a loaner car at no cost. A fabulous experience, will definitely return for future services. More
I came in to get a check engine light fixed and expected to bring the car in the following week. I was able to leave the car the same day to get repaired. Much to my surprise I received a call several hours to bring the car in the following week. I was able to leave the car the same day to get repaired. Much to my surprise I received a call several hours later from a very pleasant and sincere Debbie telling my car was done. Thanks Hudson Valley Volkswagen!!! Joe More
Service folks are always very friendly. Estimates are right in the ballpark...no big surprises when you pick up your car. My car was nice and clean when I picked it up. Can't ask for much more than tha right in the ballpark...no big surprises when you pick up your car. My car was nice and clean when I picked it up. Can't ask for much more than that. More
I am using this dearshop since I bought my golf in here. I visited here to get 30,000 service. They are so experience about the car, they figure out what is the problem of my car when they hear the conditio I visited here to get 30,000 service. They are so experience about the car, they figure out what is the problem of my car when they hear the condition of car. Kind and friendly crews were explained the question and report and waiting time. You can enjoy the free wifi,coffee and snack while you are waiting the shop. And last time I used a pick up service. I was late the time when I wanted to pick up my company. But the driver kindly was waiting me. Awesome service and Friend dearshop. I recommand this dearshop is definetely good to go when you have a question or problem on your VW car. More