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Hudson Valley Volkswagen

Wappingers Falls, NY

4.7
545 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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545 Reviews of Hudson Valley Volkswagen

December 29, 2025

Dealer was great. Salesman was perfect both chip and Riann were a pleasure to work with. More

by Vinls4088
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riann
Dec 29, 2025 -

Hudson Valley Volkswagen responded

We appreciate you sharing this. Chip and Riann will be glad to hear they made the experience a great one. Thanks for choosing us!

December 18, 2025

Easy to make appointment online. Extremely courteous each time I've been in for servicing. More

by Chombone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Debbie
Dec 29, 2025 -

Hudson Valley Volkswagen responded

We’re glad to hear the online scheduling has been easy and that our team continues to be courteous at every visit. We appreciate you choosing us for your service needs and look forward to seeing you again.

Dec 30, 2025 -

Chombone responded

Working with Adam is always pleasant and efficient. I appreciated him getting me in to have all my 'check engine lights' checked out. I know during the holiday season it was tough to find an appointment, but Adam got me in asap. Thankfully, the repairs were made very timely and efficiently. Thank you HV VW!

October 23, 2025

We came in a year ago to look at a Volkswagen and met with Fran. We didn’t end up purchasing one at that time, but we kept his contact information and came back a year later. This time, we got the best d More

by Pault1202
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs, Kevin Smith
Oct 30, 2025 -

Hudson Valley Volkswagen responded

Thank you for taking the time to share your experience. We’re so glad to hear that Fran made such a positive impression and helped you find the best deal. We’re sorry to hear, however, that part of your visit didn’t meet the level of professionalism we strive for. Your feedback is important, and we’ll be reviewing it with our team to ensure every guest feels comfortable and respected throughout the entire process. We truly appreciate you coming back to work with us again, and we look forward to providing you with an even better experience next time.

October 08, 2025

Had my first servicing at Hudson Valley VW and was SOOOO impressed !! They are very nice and friendly. (Thank you especially, Adam!) Comfy & clean waiting area! Very quick waiting time considering all that More

by HappyVWdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 10, 2025 -

Hudson Valley Volkswagen responded

Thank you for your 5-star review and feedback! We look forward to seeing you again in the future!

October 04, 2025

Very professional, Timely, clean, considerate, clear, respectful , detailed, knowledgeable. Individual was very welcoming and pleasant. More

by Lisardavis4977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Oct 06, 2025 -

Hudson Valley Volkswagen responded

Thank you for your review and kind words Lisa! We strive for considerate and respectful customer service as well as a seamless process! We look forward to serving you again!

October 01, 2025

Great service-they communicated status of warranty work-excellent experience-would recommend the service department More

by Cbookless723
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Oct 01, 2025 -

Hudson Valley Volkswagen responded

Thank you for your 5-star review and recommendation! We look forward to serving you again!

August 28, 2025

Everyone at the dealership was very helpful and very knowledgeable. They explained everything that I needed to know about the car. More

by ser294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Palladino
Aug 28, 2025 -

Hudson Valley Volkswagen responded

We’re glad our team was able to provide you with clear information and helpful guidance. Thank you for choosing Hudson Valley Volkswagen.

July 19, 2025

Ok. Don’t seem to be taking my issues seriously, they don’t believe me and won’t keep car to find issue More

by cgalioto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 08, 2025 -

Hudson Valley Volkswagen responded

We’re sorry to hear that you felt your concerns weren’t fully addressed. Your experience matters to us, and we’d appreciate the opportunity to better understand the issue. Please contact our service manager directly so we can take a closer look and work toward a resolution. 877-717-0633

July 15, 2025

Recently completed the 20k service on my Atlas. Once again, the service team and technicians performed flawlessly. Kenny estimated 90 minutes to perform the 20k and the few items I requested, and t More

by Posmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Shannon
Jul 16, 2025 -

Hudson Valley Volkswagen responded

Thank you for your continued trust in our team! We're so glad to hear Kenny, Shannon, and the rest of our service department delivered another smooth and efficient visit. We appreciate you making Hudson Valley Volkswagen your go-to for service—we’ll be here whenever you need us.

July 01, 2025

Another seamless service! The service team and technicians are the best. Always a smile and a good laugh with each visit. More

by Tara Doughty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Debbie, Kenny, and Shannon
Jul 02, 2025 -

Hudson Valley Volkswagen responded

Tara, Thank you for the kind words! We’re happy to hear each visit brings great service—and a few smiles along the way. We truly appreciate your continued trust in our team!

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