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Hudson Valley Volkswagen

Wappingers Falls, NY

4.4
515 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 515 reviews

December 22, 2015

Cares about their customers I leased a car from VW for the first time and received excellent customer service. Fran was extremely thorough and went above and beyond for me. I lef More

by jennylew1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran and Mindy
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued customers with exceptional service. It has been a pleasure doing business with you, and we look forward to working with you again. Regards, Hunter Barton - Sales Manager

December 22, 2015

Quick oil change !st time using "Express Service" oil change-short wait time and free comprehensive inspection-competitively priced (with coupon) . Professional and co More

by papi58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service desk
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We are delighted to hear that you were satisfied with the customer service you received from our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. Thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

December 21, 2015

Very quick and easy I live almost 2 hours from this dealership so mostly everything I did was by email and they were very easy to deal with. We negotiated a great price o More

by Mchauggolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our sales department. Our staff is always excited to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

December 18, 2015

Service Excellent service with a personal touch!!! They resolved my issue and did so in a timely manner!! They are very professional. I will be back again. More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Brad, and Will the service manager
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am very happy to hear that you were pleased with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

December 18, 2015

Everything was A+ I came here to get my very first car and received the best customer service. Such a quick and easy process! Eric Anderson was great!! I would definite More

by dpmohansingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you were satisfied with our sales department. Our top priority is our customer satisfaction so it is always rewarding to hear about your latest experiences. As always we appreciate your business and we look forward to working with you again in the future. Regards, Hunter Barton - Sales Manager

December 12, 2015

Just the best. This VW service department and Jason are really great. They have solved problems and made permanent fixes. They always try to accommodate my schedule. More

by fisch70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Mindy
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We appreciate you letting us know that you had a positive experience with our service department. Our team takes great pride in our work and always try to go the extra mile for our valued customers. As always, we appreciate your business. Regards, Will Regan - Service Manager

December 04, 2015

Recall on one of our cars Having a service light come on is troubling, calling HVVW & having it fixed within 2 days is great! It's nice to known that even though VW is having a More

by VW for life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had an all around positive experience with our service department. It has been a pleasure working with you. Regards, Will Regan - Service Manager

December 03, 2015

Hudson Valley VW is the Best! I drive 50 miles to Hudson Valley VW for all service as well as purchasing new vehicles. Their service is A-1 and most important I have trusted them More

by jkewley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason the Service Manager
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am delighted to hear that you were pleased with our service. Our first priority is our customer service so it is always greatly reassuring to hear about your latest experiences with our dealership. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

November 29, 2015

Buying my VW! Started out my day by going to every dealer along route 9 starting from Hyde park. Every dealer was way over priced with nothing to show for it and al More

by Jbelon27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Anderson
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Eric was helpful during your buying experience. Eric is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our loyal customers have come to expect. As always we appreciate your business, and we hope to see you again soon. Regards, Hunter Barton - Sales Manager

November 27, 2015

Excellent Experience Hudson Valley Volkswagen has such a great selection of Certified Pre-owned vehicles. Dariusz was very helpful with my independent concerns and needs. More

by jzb10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dariusz Bak
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you were satisfied with our sales department. Our team takes great pride in providing all our valued and loyal customers with superior customer service and making all our customers' buying experiences a positive one. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

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