Hudson Valley Volkswagen

Battery replacemenmt I called and got a same day appointment to have my battery replaced when it proved too difficult to replace the battery myself. They quoted a price an I called and got a same day appointment to have my battery replaced when it proved too difficult to replace the battery myself. They quoted a price and gave advice that was very helpful. More

Sales New Car Parents got me a early birthday present with he help of this wonderful dealership. We traded in my dads car and they were helpful to come get the car Parents got me a early birthday present with he help of this wonderful dealership. We traded in my dads car and they were helpful to come get the car right from our house since we would of had an issue with getting the car there. Everyone there was very helpful with all of our questions and we never had to wait for someone to speak to us when we walked in. We were always greeted right away. I would definitely recommend this dealership to anyone wanting a car or just needing service done. Customer service is fantastic!! More

Safety recall, oil change, check the media system Kind service person, nice waiting area. This is my second VW golf. I lease my cars, so they are never old and never require a lot of service. Kind service person, nice waiting area. This is my second VW golf. I lease my cars, so they are never old and never require a lot of service. More

Dirty Dealership This dealership said their used car was perfect. The manager swore he redid entire engine. Exactly 1 week later it needed a new catalatic converter. T This dealership said their used car was perfect. The manager swore he redid entire engine. Exactly 1 week later it needed a new catalatic converter. The did supposedly replace that too. One week later, it happened again. They blamed us only to find out it was never really fixed to begin with. They lied. They did a crappy welding job. I told my son we shouldn't go there from a prior experience I had there. I knew they were a shady, dark, dirty dealership. That's why a few years ago I ended up in Kingston. Poughkeepsie VW is going to end up with a xxxx of a lawsuit. Although Brad in service us wonderful. More

great customer service my experience at the service was gratifying I was informed very step of the way and i was taken care of in a timely manner. my experience at the service was gratifying I was informed very step of the way and i was taken care of in a timely manner. More

great seavice center Had gotten my 2009 Volkswagen routon from Kingston and had it for about three months then the ignition went in it and found out it was recalled so we Had gotten my 2009 Volkswagen routon from Kingston and had it for about three months then the ignition went in it and found out it was recalled so we had it towed to the volks wagon dealer in Wappinger's and the service dept was great they had it up and running by 8 am the next day so I didn't have to change anything in my busy schedule they just got them a customer for life and the following day we got a call from them checking in on the car which is an added bonus More

Great saleman service This has been my third car I leased and always had a good experience. Happy to do business with Hudson Valley Volkswagen to lease my cars. This has been my third car I leased and always had a good experience. Happy to do business with Hudson Valley Volkswagen to lease my cars. More

Everything a car buying experience should be From the first step in the door to driving off the lot, I was thoroughly impressed with every step of the process. My wife and I were helped by Darius From the first step in the door to driving off the lot, I was thoroughly impressed with every step of the process. My wife and I were helped by Dariusz, who besides being a courteous and thorough salesman, is also just an authentically nice guy, which is nice to see in any circumstance. All of our questions and concerns were listened to and plainly addressed, with none of that sneaky double-speak one usually finds in most other dealerships. Everyone there was very professional and approachable, and my wife and I feel we were given the best experience we could have asked for. Absolutely not one complaint about this place at all, which even I am surprised to hear my self saying. Really, just a step above the rest. More

Reliable 2011 vehicle. Found our vehicle online and drove over an hour to get to Wapping's Falls not knowing what to expect but it was a trip well worth taking. Hunter was Found our vehicle online and drove over an hour to get to Wapping's Falls not knowing what to expect but it was a trip well worth taking. Hunter was our salesperson and he was extremely helpful. He answered all our questions and had the car ready for us the same day so we were able to drive it home. The car was for my brother and he absolutely loves it. Thank you Hunter. More

Best car buying experience ever! I take these reviews with a grain of salt because the ones usually taking the time to put up a review are the ones who have not had a pleasant experie I take these reviews with a grain of salt because the ones usually taking the time to put up a review are the ones who have not had a pleasant experience. This is not one of those cases. Here is my story. I built a car on the VW site and submitted a request to be contacted for pricing. My main criteria was that it have a manual transmission. Several dealerships called and left VMs and sent emails. Of those who reached out, only 1 had the vehicle I wanted on their website inventory. However, in spite of the "button" next to the listing which suggested there was a special "E-price" the contact flatly stated there was a lot of interest in the vehicle and the price on the website was the FINAL price. They then suggested I come in to look over their inventory and scheduled an appointment. I understand a rare model commands top dollar but I wasn't JUST interested, I wanted to BUY this vehicle that has been listed on their site for several weeks now. Apparently the "interest" in that vehicle wasn't impressed enough to buy. Thoroughly put off I was traveling home after picking up my current car from the repair shop (again), and decided to pay Eric Anderson an unscheduled visit. I had spoken briefly on the phone with him earlier in the week and although he did not have the vehicle I wanted, he was willing to look around to see if it was available elsewhere. He was also willing to find something similar and quote me the cost of accessories and labor to bring it up to my specs... all in that first phone call. He didn't promise me it was already on his lot and try to force me into scheduling an immediate appointment. He's good people. Upon walking in and meeting up with Eric it was all business but in the way that two old friends could discuss intelligently the pros and cons of a purchase their buddy was about to make. At no time did he downplay the importance of the features I was looking for, nor ask me to settle for whatever may be readily available. He simply asked if I wanted to test drive a car which had the most important feature to me. During that test drive with the benefit of Eric's expert knowledge of all things VW (when asked) I came to my own conclusion that the car I was in was PERFECT. We sat down, he gave me a great rate and knocked off some $$$ off the sticker price. Mindy came in and sweetened the deal with a nice incentive and I had my car the next business day after work. Upon delivery Eric went through a detailed review of the car's features in a language I understood. This was very refreshing as I had only experienced this level of service at the BMW dealership down the road. Did I mention he's good people? Great job Eric! More