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Hudson Valley Volkswagen

Wappingers Falls, NY

4.5
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 521 reviews

February 22, 2012

I highly recommend this dealership. We were treated with great respect during the whole process. All my questions were answered clearly regarding the car, options and the financial process. We needed some a More

by track1579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma and Mindy Nowik
Nov 19, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are pleased to hear that our customers have received the service they have expected. We thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

February 22, 2012

scottt could not have been more helpfulwith my needs,and found what i was looking for.scott called and said i think i have the car you want and he did. More

by stewart lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott curtis
Nov 19, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear Scott was helpful in finding a vehicle that you would enjoy. Our team is always excited to go out of their way and answer any questions or concerns our customers may have. We appreciate your business and hope to see you again. Regards, Tom Van Duyne - Sales Manager

February 18, 2012

A pleaseant experience. No hassles during the sales/leasing process. I would recommend this dealer to anyone looking to purchase a VW. The staff was pleaseant as well. More

by notes114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Nov 19, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am happy to hear you had a pleasant experience with our dealership. We take great pride in our work and always try to go the the extra mile to exceed our customers' expectations. We appreciate your business. Regards, Tom Van Duyne - Sales Manager

February 17, 2012

As always, the staff at Hudson Valley Volkswagen was very friendly and helpful. Ashley got my car right in for its oil change and informed me of computer updates that had to be done. She made sure to ask how More

by peterlastowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 19, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear you had a positive experience with our service department. Our goal each and every day is to exceed our customers' expectations. We look forward to working with you again in the future. Regards, Melanie Sullivan - Service Manager

January 11, 2012

great sales people & office management To deal with. great sales people & office management To deal with. Would Buy Again. There Was no waiting And Deal Was Done In a short Period Of Time More

by gfmueller813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Nov 19, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear you were satisfied with the service you received from our sales department. We always try our best to provide excellent service in a timely manner. Again, thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

September 30, 2011

I'm a man of 76 years of age and have purchased MANY NEW AUTOMOBILES since the year 1958. My expectation level is a high one. I've bought vehicles from each end of the price spectrum, and have had sales / More

by ron071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Barton
Oct 10, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. Our top priority is customer satisfaction so it is always reassuring to hear from our valued customers on their latest experience. Our entire team takes great pride in providing our customers with superior service and making the sales process pleasant and easy. We appreciate your business and look forward to seeing you again in the future. Regards, Tom Van Duyne - Sales Manager

September 08, 2011

I've taken my GTI to this dealer for service since I purchased the car from them 4 years ago. So far, I've used them mainly for routine service and brakes. I make an appoitment, I bring it in, they tak More

by hairyliver
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Oct 10, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate hearing that your service appointment went smoothly. Our service team works diligently to provide an excellent service in a timely manner for all our loyal customers. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

September 05, 2011

I went to Hudson valley VW for a problem with my 2004 passat wagon. no other VW dealer service team was able to find the problem with my vw climatronic system, but the team at Hudson valley VW was not on More

by deadibear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
debbie paravati
Oct 10, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you were satisfied with the service you recieved with our department. We strive each and every day to provide exceptional service and exceed our customers' expecations. Our team is always more than happy to go the extra mile to ensure all our customers are completely satisfied. It has been a pleasure doing business with you; we look forward to working with you again. Regards, Melanie Sullivan - Service Manager

September 01, 2011

I brought my Jetta in for problems I was having and she was awesome. Super nice and friendly and answered all of my questions. The girls that work in the service department are just the same! I can't expre More

by popaverom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Oct 10, 2012 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest service experience. Our top priority is and always will be customer satisfaction, so it is greatly rewarding to hear the opinions of our valued customers. Our entire service team is always excited to help our customers with any questions or concerns they may have with their vehicles. We appreciate your business, and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 30, 2011

I bought my car in May 2011. The buying experience with Bunny was very easy. She was more than helpful, supportive, knowledgeable of the car and very accomadating. I brought it in for my 10000 mile oil c More

by Jo Ann Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny and ther service lady
Oct 10, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write a review. I am delighted to hear that Bunny was able to make the sales process easy and pleasant. Bunny is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. We are very happy to hear from our valued customers talk about their experiences with our dealership. Thank you for choosing Hudson Valley Volkswagen. Regards, Chris Gavin - General Manager

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