Hudson Valley Volkswagen

When I arrived for the express service at 8:15 am, I was told it should take no more than 45 minutes. After being told I needed to get service done that was done at previous visits (that was blamed on the told it should take no more than 45 minutes. After being told I needed to get service done that was done at previous visits (that was blamed on the computer system), and not being able to process my bill properly, I walked out at 10 am late for my next appt. I felt like I was being sold services I didn't need, and am still not sure if the bill was accurate. More

Got in and out for routine service. They were flexible with the time when my calendar wasn't. Internet and coffee is a really nice bonus. Can still do work while waiting. with the time when my calendar wasn't. Internet and coffee is a really nice bonus. Can still do work while waiting. More

Fabulous buying experience!! Super friendly and accomodating!! Bunny was the first VW sales associate from numerous dealerships I contacted to call me back. Thank you! :) accomodating!! Bunny was the first VW sales associate from numerous dealerships I contacted to call me back. Thank you! :) More

I researched the new car I wanted to buy (GTI) and considered the possibility of trading in my vehicle. I approached numerous VW dealerships (4 in person, 3 others via the internet): some were reasona considered the possibility of trading in my vehicle. I approached numerous VW dealerships (4 in person, 3 others via the internet): some were reasonable, others fit the public's perception of car dealers. Hudson Valley VW was the most professional, which ultimately is what brought me back. The customer orientation is real, resulting in a positive car-buying experience from the first test drive with Eric Anderson through the closing with Business Manager Mindy Nowik. Eric is obviously a fan of the marque: he was knowledgeable, thorough, and kept me informed throughout the process. No hard sell, nothing deceptive, simply eager to share information and hopefully achieve a satisfactory deal for both of us. I can honestly say it was a pleasure to do business with them. More

Melanie was extremely helpful and informative throughout the entire process. She was able to get me a loaner car on short notice and worked with me on setting a reasonable price. Even when when I was grilli the entire process. She was able to get me a loaner car on short notice and worked with me on setting a reasonable price. Even when when I was grilling her on what was wrong and why this or that needed to be done she was professional and pleasant. The service crew was knowledgeable and showed me the parts removed and explained the failures. Even though it cost me a lot of money (clutch and flywheel replacement) I'm happy. The car has never run better. More

Bunny was very friendly and helpful. Showroom was impeccable and modern. Experience was terrific! They were able to get the exact car I wanted promptly without any difficulty. impeccable and modern. Experience was terrific! They were able to get the exact car I wanted promptly without any difficulty. More

This is my second time purchasing a CPO VW and as always, my experience at Hudson Valley Volkswagen was exceptional from purchasing to financing. I cannot begin to say enough positive things about the appea my experience at Hudson Valley Volkswagen was exceptional from purchasing to financing. I cannot begin to say enough positive things about the appearance of the dealership, the kindness of the staff from the moment you walk in and are greeted by the receptionist to the smoothness of the financing process and paperwork. Eric Anderson, Mindy Nowick and the entire service team at Hudson Valley VW are all Rockstars in my book! More

The whole process from the first time II stepped inside the dealership was tremendous. Hunter answered all my questions in a professional manner and walked me through every step. Tom the manager was also s the dealership was tremendous. Hunter answered all my questions in a professional manner and walked me through every step. Tom the manager was also super as was the finance person. I would and will be recommending this dealership to my friends. More

Excellent personalized attention and service. I am a repeat customer at Hudson Valley Volkswagon and Bunny has been my salesperson both times. The dealership is nice looking and organized as well. The r repeat customer at Hudson Valley Volkswagon and Bunny has been my salesperson both times. The dealership is nice looking and organized as well. The receptionist is very friendly,curteous and promptly greets and directs customer to the correct office. More

Words fail me in describing the positive experiences I've had at Hudson Valley VW the last few years. I have purchased two vehicles from Eric, and I'm currently working on my third. He has always made the had at Hudson Valley VW the last few years. I have purchased two vehicles from Eric, and I'm currently working on my third. He has always made the process as easy as possible, and even after shopping around quite a bit, I never find a lower price. The service department, which is usually the most feared area of a dealership, is a pleasure to deal with. They continually exceed my expectations, whether I'm calling with a question, getting scheduled maintenance done or having my transmission replaced. Tom is constantly checking in, even if he's just passing through the waiting area, to see how everything is going. I was lucky to find such a dedicated and trustworthy group of people. More