Hudson Valley Volkswagen

Atmosphere was friendly, sales person was professional, knowledgable and friendly. Salesperson was able to answer all questions. I would highly recommend this dealership and this car to friends and family knowledgable and friendly. Salesperson was able to answer all questions. I would highly recommend this dealership and this car to friends and family More

Melanie was fabulous. Her warm smile and knowledge together bring the VW experience over and beyond. In a world where great customer service seems to be a thing of the past, Melanie was a breath of f together bring the VW experience over and beyond. In a world where great customer service seems to be a thing of the past, Melanie was a breath of fresh air. To me, the front desk (in any situation) represents the establishment and what it stands for. To me, that particular VW, stands for warm, friendly, honest, willing, hardworking and dedication ...and I see that all in Melanie. Thank you for your help. However, not sure why this website needs my email address and I need to register to submit this. That is the only thing I'm not really too happy about. I am going to pray that they are not selling my information, which they didn't make clear that they don't in the privacy policy. More

The service advisors Brianna and Debbie are always a pleasure to deal with. They understand my schedule and always get me in and out. They are always courteous and professional. pleasure to deal with. They understand my schedule and always get me in and out. They are always courteous and professional. More

A very pleasant experience, Great staff. A quick and friendly purchase. Got the car I was looking for and I am very pleased with the service. friendly purchase. Got the car I was looking for and I am very pleased with the service. More

Very professional and friendly service. Fran helped me choosing the right car and the best method of payment for me. I like the waiting room with coffee (coffee is excellent, by the way). choosing the right car and the best method of payment for me. I like the waiting room with coffee (coffee is excellent, by the way). More

Bunny was great. She was very honest and straightforward. I have purchases many cars in the past and this was by far the easiest experience. Mindy in the finance department was great as we straightforward. I have purchases many cars in the past and this was by far the easiest experience. Mindy in the finance department was great as well. Thanks ladies!! More

They were ver helpful and they explained evverything in detail. Mindy and Bunny went out of there way to make sure everything went smoothly.overall everything was great. detail. Mindy and Bunny went out of there way to make sure everything went smoothly.overall everything was great. More

Very quick, thorough, efficient service at a reasonable price concerned about my time and distance coming to them. I travel over an hour to get to the dealer. Their rates are very reasonable as compared to price concerned about my time and distance coming to them. I travel over an hour to get to the dealer. Their rates are very reasonable as compared to other service places in my area. More

Perfect experiences with sales department. Highly customer driven. Friendly. Professional. Values relationship built with customers. Experiences with service department left much to be desired. customer driven. Friendly. Professional. Values relationship built with customers. Experiences with service department left much to be desired. Nothing good to say about the service department staff, quality of work nor professionalism. Would highly recommend dealership for point of purchase but then servicing elsewhere. You asked for honest ... so there it is. More

It is always a pleasure to appear for service for either one of my two VWs at Hudson Valley Volkswagon. Debbie and Brianne have always been the most delightful service representatives for us over the past s one of my two VWs at Hudson Valley Volkswagon. Debbie and Brianne have always been the most delightful service representatives for us over the past several years. I have been using the Service Department since purchasing my 2006 Jetta and adding another 2010 Jetta. The mechanics do a great job--this time around I had the 120,000 service done, and my 2006 model now sounds as good, if not better, than the 2010! Of course, I added four new tires since the old ones were screaming for a change! The only setback for the day was when I requested a steak sandwich for lunch from Debbie when she went to lunch, she only brought me back a bag of candy! The good news is that the candy included two chocolate kisses--my favorite! Leave it to your star representative--she always makes things go well!!! More