Hudson Valley Volkswagen
Wappingers Falls, NY
Filter Reviews by Keyword
By Type
Showing 521 reviews
From the moment I entered the showroom at HVVW, I was treated with respect and good will. Both Bunny DiRoma and Mindy Nowik, the person I bought two previous Passats from, answered couldn't have been ni treated with respect and good will. Both Bunny DiRoma and Mindy Nowik, the person I bought two previous Passats from, answered couldn't have been nicer. Bunny answered my questions, showed me two Jettas and compared the specs on the TDI and the gas models. I had not intended to purchase a car that day, but because of the service I received I did. And, I am happy I did! More
Very professional and friendly dealership. Lots of inventory, very knowledgeable staff. Fran is what I consider an "honest" salesman, something I don't say lightly. This is the second car we bought f inventory, very knowledgeable staff. Fran is what I consider an "honest" salesman, something I don't say lightly. This is the second car we bought from him, the first one new. Took all the time we needed with him, and was attentive to our every need and want. Follow up is excellent, and the minor concerns we have had have always been address quickly and to our satisfaction. The "closer" Mindy, the money person is professional and friendly and of course thorough. The lady at the front desk is a pleasure! Obviously I highly recommend Fran as a salesman, and to date the service people have been excellent, as the service its self! More
Although my requested service time was not available, Ashley was able to fit me in within the timeframe I had available. Much appreciated!!! Excellent Service!!! Ashley was able to fit me in within the timeframe I had available. Much appreciated!!! Excellent Service!!! More
Clean, classy showroom, friendly staff, comfortable, good quality vehicles, the sales people do whatever they have to in order to make your experience with them a memorable one. quality vehicles, the sales people do whatever they have to in order to make your experience with them a memorable one. More
Without a doubt, the best "car buying" experience I had throughout the Dutchess County area. Very professional team. Very knowledgeable about the product and very efficient at getting me t experience I had throughout the Dutchess County area. Very professional team. Very knowledgeable about the product and very efficient at getting me the information I needed. More
I knew I was going to buy a car but I had no idea when I started the process that it was going to be a VW. I came in to Hudson Valley VW asking questions about when the new VW diesels would be coming out. started the process that it was going to be a VW. I came in to Hudson Valley VW asking questions about when the new VW diesels would be coming out. Fran fielded my questions but since there was no official word on this he couldn't answer definitively on my first visit. Fran did however follow up via email and let me know that they would appear in the 2014 vehicles. At that point I didn't really want to wait that long especially if I could get a great deal on a 2 Door Golf TDI I saw sitting on their lot. After a bit of haggling involving both my trade and the Golf TDI we struck a deal and I drove home with a Golf TDI which I'm finding to be an absolute blast to drive and I'm shocked to be getting well above the EPA highway rating on my daily commute. The staff at Hudson Valley VW couldn't be friendlier and the car buying process was surprisingly smooth even with the bit of haggling that was done. Fahrvergnügen is alive and well!! More
Vehicle was received and serviced in a very timely manner which allowed me to arrive at my next appointment on time. Bryanna Auth, my service advisor, made me feel very welcome and fully answered any quest which allowed me to arrive at my next appointment on time. Bryanna Auth, my service advisor, made me feel very welcome and fully answered any questions I asked her. More
Yes, both Bunny and Mindy were friendly and courteous and kept me informed of the status of my order. And I am extremely happy with the car I just purchased. kept me informed of the status of my order. And I am extremely happy with the car I just purchased. More
My vehicle was late for a scheduled service and Brianna fit me in for an appt. Car was done on time, extra service was provided at no charge, all csr's in dept. were pleasant, friendly and helpful. Car w fit me in for an appt. Car was done on time, extra service was provided at no charge, all csr's in dept. were pleasant, friendly and helpful. Car was washed and placed in a very convenient area for pickup. Overall experience was much better than expected. Very happy with Hudson Valley VW. Steven Chickery More
The new car buying process was low key, low pressure, honest and all around very pleasant. I felt respected, and Scott Curtis was professional and did not exhibit any of the typical "car salesman" behav honest and all around very pleasant. I felt respected, and Scott Curtis was professional and did not exhibit any of the typical "car salesman" behavior that I hate. I was very pleasantly surprised and would have bought a new car earlier if I knew it was going to be so low drama. More