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Hudson Valley Volkswagen

Wappingers Falls, NY

4.5
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 521 reviews

August 07, 2012

Marty took the time to show me specifically what the problem was and explained everything to me in detail. Melanie provided the service under warranty. More

by quentny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty,Melanie
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your comments on your latest experience with our service department. We strive each and every day to provide all our valued and loyal customers with exceptional service. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 07, 2012

Excellent 20,000 mile service, oil change, and inspection. Quick and easy to work with this dealer. Will definitely come again and recommend them highly More

by ajsarch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We appreciate hearing that you had an all around positive experience with our service department. Our staff is always excited to go the extra mile for our valued customers and answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

August 06, 2012

Hudson Valley had the vechile that I was looking for, and my salesperson and the staff made the entire process smooth and painless. Looking forward in a few years of getting another one from these guys! More

by dddixon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versie Walker
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your comments. I am very happy to hear that your sales process here at Hudson Valley Volkswagen went smoothly. Our goal each and every day is to provide all our customers with superior service and make all their visits a pleasant one. We appreciate your business and hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

August 06, 2012

Looking for a new car and found a great Jetta!!! Excellent work and very painless from beginning to end- and I didn't get stuck with pushy sales people!! Love it and the car. More

by tricia gugliotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter B.
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am very pleased to hear that you had a pleasant experience with our sales department. Our staff works diligently each and every day to ensure all our valued and loyal customers have comfortable and pleasant sales processes. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

August 05, 2012

returned for three month couresty check up - everyone was friendly and attentive - they will go to the extreme to accommodate the customer - they even washed and detailed my car at no charge. More

by asmith497
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you were satisfied with our service department. We take great pride in our work and always try to go the extra mile for our customers and exceed their expectations. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 02, 2012

Versie was very friendly and so was the rest of the staff. The dealership was impeccably clean. The price they gave me for my trade was very fair and the price I paid for the new car was a good won a More

by GGreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versie Walker
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that you were happy with our sales department. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your latest experience. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

August 01, 2012

The service was great. The issue would be the time involved. I was there for a 30,000 mile service check and it took about an hour and a half. Figure that's a bit on the long side. More

by mattmann58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service desk
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear satisfied with our dealership. Our goal each and every day is to provide all our customers with excellent service in a timely manner. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

July 31, 2012

We were very pleased with both Bunny and Mindy. Both were easy to talk with and answer any questions we had. We had it in tha back of our minds to look at the VW "4 wheel" drives and were pleased with the ti More

by carlaschauffler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny and Mindy
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are pleased to hear that you were happy with the service you received from our dealership. Our goal each and every day is to provide excellent service to all our valued and loyal customers and make all their sales experiences a positive one. We look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

July 31, 2012

Scott was very knowledgeable and friendly. He made the process of searching for and choosing a new car very comfortable. He was able to address any concerns that I had along the way. More

by koppenheimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Scott was knowledgeable and friendly. Scott is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

July 31, 2012

I live an hour and a half away from this dealership. We stopped in one day on after a college visit in the area, found the Tiguan 2010 and spoke with Bunny DiRoma who was helpful, gracious, and understood More

by aplaudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma and Mindy
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am very happy to hear you were pleased with our sales department. Customer service is our top priority so it is always reassuring to hear that you were satisfied with your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

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