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Hudson Valley Volkswagen

Wappingers Falls, NY

4.5
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 521 reviews

August 28, 2012

I was very interested in getting the new Beetle,and Scott was very healpful and attentive through the whole process. I told him how much my budget was and he made it happen. Within a week I drove off in my More

by mooseman1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Sep 20, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit a review about our sales department, and acknowledging Scott and Mindy. It is always reassuring to hear from our customers that they received the service they expected. We truly appreciate your business and thank you for choosing Hudson Valley Volkswagen. We look forward to seeing you again soon. Regards, Tom Van Duyne – Sales Manager

August 24, 2012

I was very pleased with the dealership, especially the friendliness of all employees including my sales consultant and the financing personnel. I am pleased with the performance of my Jetta and look forw More

by HMKny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Sep 20, 2012 -

Hudson Valley Volkswagen responded

Thank you for your comments; we are always happy to hear when a customer tells us they had a positive visit. Customer service is our top priority here at Hudson Valley Volkswagen and we are proud to have met your expectations. Thank you for your business, and we look forward to seeing you again in the future. Regards, Tom Van Duyne – Service Manager

August 20, 2012

My HVVW experience was EXCELLENT! I had did my homework on Jetta TDIs and wanted to take one for a test drive since it had been 10 years since my I had owned my previous TDI. Versie was superb, knew my ti More

by mnap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versie Walker and Mindy Nowik
Sep 20, 2012 -

Hudson Valley Volkswagen responded

We know your time is important so we appreciate you for taking the time to write a review. I’m delighted to hear that Versie and Mindy were both thorough and knowledgeable. Customer service is our top priority so it’s very reassuring to hear you were impressed with your latest experience with our sales department. We look forward to working with you again in the future and appreciate your business. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne –Sales Manager

August 18, 2012

Debbie was just fantastic, professional, and caring about us and our car. She went out of her way to help us. She is your gem! More

by Techiapalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Paravati
Sep 20, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate hearing that your service appointment at Hudson Valley Volkswagen went smoothly. Thank you for acknowledging Debbie for her service and professionalism. We strive each and every day to meet the expectations of our valued customers. Thank you again for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan – Service Manager

August 16, 2012

It was a very pleasant experience to buy the car. Mr. Walker was very professinal, patient and knowledgable. Me and my wife did not feel any "sales pressure" normally encountered at car dealers. Mr. Walk More

by ayengar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Versi Walker
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you had a pleasant experience with our sales department. Our top priority is and always will be customer satisfaction, so it is greatly rewarding to hear about your latest experience. We thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne – Sales Manager

August 15, 2012

The level of information given on each vehicle looked at, both new and used, was key to my decision to purchase a "new" car with HVVW. The whole process start to finish was simple. Stopped at dealership and More

by rthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were satisfied with the service you received during your latest sales visit. We strive each and every day to provide our valued customers with exceptional service. Thank you for choosing Hudson Valley Volkswagen, it was a pleasure working with you. Regards, Tom Van Duyne – Sales Manager

August 12, 2012

This was a very nice experience , it went so easy only one visit to the dealer , i made a test drive for the car , then we worked through email to finish all the documents , then one last visit to pick th More

by heshamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott curtis
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for comments. We appreciate hearing that your latest sales experience was a pleasant one. Our goal is to exceed our customers’ expectations and provide superior service. We appreciate your business and look forward to working with you again. Regards, Tom Van Duyne – Sales Manager

August 11, 2012

Scott made my car buying experience completely painless. I will definetly use Hudson Valley VW in the future. So far I am completely satisfied with my CC. More

by vinnye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am delighted to hear Scott made your sales experience pleasant. He is an important member of our team who exemplifies the high standards and ethics we set for ourselves and our customers have come to expect. We thank you for choosing Hudson Valley Volkswagen; we look forward to working with you again. Regards, Tom Van Duyne – Sales Manager

August 09, 2012

Service center very accomodating, ordered part right away and made appt for date to be recieved. Cleaned up car(broken window) and complimentary car was. Very friendly staff at the fron t desk of service (a More

by srosenthal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Very sweet brunette at the desk. Not sure of name.
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were satisfied with our service department. Our top priority is our customer service so it is always reassuring to hear about your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 09, 2012

The entire Hudson Valley Volkswagen staff were extremely helpful, polite and friendly. From beginning to end, the entire team I worked with walked me through each step and made sure the transaction would be More

by samallen26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom VanDuyne, Hunter Barton and Mindy Nowik
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are proud to hear that you were satisfied with the service you received from our sales team. Our team is always happy to go the extra mile from start to finish ensuring our customers are completely satisfied. Thank you for your business, it was a pleasure working with you. Regards, Tom Van Duyne – Sales Manager

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