Hudson Valley Volkswagen
Wappingers Falls, NY
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The service was great. Scott found the car that we wanted.Scott was very friendly and took his time to answer all our questions. Mindy was great with the financing end of the deal. She explained every wanted.Scott was very friendly and took his time to answer all our questions. Mindy was great with the financing end of the deal. She explained everything to us and went through every detail. I will recommend Hudson valley Volkswagen to all my friends. More
This VW dealership is the best,,, there service is always trying to make it better,, they're friendly and personable... If you ever want to buy a VW ,, this is the place ,,, Hunter Barton is the man to see trying to make it better,, they're friendly and personable... If you ever want to buy a VW ,, this is the place ,,, Hunter Barton is the man to see Paul More
Seemless process. Felt comfortable throughout the sake. This is the second car we have purchased from this dealership. Would recommend this dealership to friends. Thanks again. This is the second car we have purchased from this dealership. Would recommend this dealership to friends. Thanks again. More
Fran and the rest of the team have helped my buying exp be as smooth as possible! Got a great price on a new car. Cant as for a better transaction then the one I had. This is the 2nd time I have purchased be as smooth as possible! Got a great price on a new car. Cant as for a better transaction then the one I had. This is the 2nd time I have purchased from Fran a stand up good guy! More
Everyone was very friendly and helpful. We came looking for a new vehicle, the sales rep, Hunter was very helpful and patient giving us options that would work for us. We made the decision to purchase a c for a new vehicle, the sales rep, Hunter was very helpful and patient giving us options that would work for us. We made the decision to purchase a certified pre-owned Jetta on Friday to be pick up on Saturday. When the vehicle went on "Sale" for the weekend as posted on the website,they honored the new price without any hassle. We appreciated their integrity and fairness. One thing though that we would like to mention in all fairness and honesty...the DMV charge had been worked into the original contract price/deal, but when Mindy reworked the contract for the new sale price she made a change and charged us extra for the DMV transfer. When we brought this to her attention she said she did not see that and would have to redo the paperwork, but then hesitating, she changed her mind and said that it did not apply to the new lower price and did include a DMV charge in addition to the price. Otherwise, our overall experience was very good. More
I came in looking to lease a Jetta or Passat, and ended up getting a better deal financing a '12 CPO Jetta thanks to the help of Fran. I didn't think I could qualify for the financing for a $16000 car (wh up getting a better deal financing a '12 CPO Jetta thanks to the help of Fran. I didn't think I could qualify for the financing for a $16000 car (which would've cost $21000 new), but Fran and Mindy showed me how I could qualify, and Mindy helped me to get approved for credit. Both are very nice, approachable and laid-back people and don't act like the typical car dealer sharks salivating over the customers (though they definitely wanted to sell me a car, but that's to be expected). I didn't get the best interest rate (don't have the best credit) but I still felt I was getting a good deal due to the car being a higher end model (Jetta SE) costing less than a new stripped down Jetta (with the 2.slow engine, no cruise control etc.), and the dealer made me feel like a valued customer. Fran showed me all of the features of the car, even ones I may never use, and he shared stories of his experience with VWs that could relate to my car. Very humble, down-to-earth and easy-going man and yes, he does have a good sense of humor too (and not overbearing at all). It seemed like I had known him forever. Fran and Mindy made the buying process painless and enjoyable and I look forward to visiting the dealer again. I also told them that a big part of the reason I chose Hudson Valley VW over other dealers (it was the first dealer I even looked at, to be honest here) was all the outstanding reviews on this review site. More
Everyone at the dealership was friendly and helpful. They got my car in quick and even offered a free car wash. The associated at Hudson valley Volkswagen are always top notch and very professional got my car in quick and even offered a free car wash. The associated at Hudson valley Volkswagen are always top notch and very professional More
Incredible experience. No pressure to buy and a lot of patience with questions. My process dragged out for close to a year and I never felt pressure or annoyance. Great experience. patience with questions. My process dragged out for close to a year and I never felt pressure or annoyance. Great experience. More
We've had VWs for many years and have always been impressed with the quality of service provided at this location. Our son purchased a car from Eric a couple of months back and we felt that he was v impressed with the quality of service provided at this location. Our son purchased a car from Eric a couple of months back and we felt that he was very honest and straight-forward, so when we decided to get a vehicle, we requested Eric and again found that he was a great person to work with, as was Mindy. In fact, all employees we have ever come in contact with at HV (past and present) have been courteous and professional. More