Hudson Valley Volkswagen

Great service and customer service. Price for a part was steeper than anticipated. Two front mud flaps for $150 dollars is rather much. Other than that great experiance. steeper than anticipated. Two front mud flaps for $150 dollars is rather much. Other than that great experiance. More

WOW!!! What an experience. I had red carpet treatment here at HVVW. Carla assited me with a service issue on my 2012 Tiguan (owned for less than 1 year with 5,ooo miles on it) that I leased from another here at HVVW. Carla assited me with a service issue on my 2012 Tiguan (owned for less than 1 year with 5,ooo miles on it) that I leased from another dealer. Carla smiled and assured me the vehicle would be handled properly. After diagnosing the issue, she said they would need to keep the car for a period of time while waiting for parts. The 2 week turnaround time was handled well while I was provided with alternate transportation at no cost to me. This made my time without my Tiguan much easier. After I got my Tiguan back, I called VWoA to express my concern. They worked close with HVVW to further make my experience a positive one with a bit of extra compensation. This experience has left me very very happy. I cant stop talking about it to my friends, family, and clients. My wife told me that if I keep stopping strangers in the mall to tell them about my experience.... she is going to stay home or wait in the car.... but I can't help it. THANK YOU HUDSON VALLEY VW. mb More

It was snowing and I was driving home to NJ. My windshield wipers were horrible so I stopped in to get them changed. They were more than accommodating, they were wonderful. windshield wipers were horrible so I stopped in to get them changed. They were more than accommodating, they were wonderful. More

The staff is very helpful and friendly. Carla was a pleasure to talk to as she got the information and eventually handled the payment. She even noted that my GTI was in line for a software update for pleasure to talk to as she got the information and eventually handled the payment. She even noted that my GTI was in line for a software update for my DSG transmission. Not a fan of the seats in the waiting room, but the service was first rate all the way. Even got my car cleaned on a sub freezing day. More

Hudson Valley VW's Service Department is FANTASTIC! The mechanics are outstanding. They always clearly explain the work performed and why it was necessary. The Service Coorindators are simply the best in t mechanics are outstanding. They always clearly explain the work performed and why it was necessary. The Service Coorindators are simply the best in the business. They bend over backwards make sure that every customer leaves truly satisfied. Plus they are super friendly, especially Melanie Sullivan! :) More

The only dealership I think I will ever rate perfect. They make the whole process of buying a car so easy and quick. Eric Anderson truly went above and beyond for me. I never had that before with any dea They make the whole process of buying a car so easy and quick. Eric Anderson truly went above and beyond for me. I never had that before with any dealership. Thank you for everything Hudson Valley VW! More

My brand new vehicle had impression by back passenger rear well. also mil lamp went on. They addressed both things and all is good now. rear well. also mil lamp went on. They addressed both things and all is good now. More

The staff was extremely friendly and provided me with a great loaner which I really appreciated. It is a real pleasure doing business with them. great loaner which I really appreciated. It is a real pleasure doing business with them. More

The service department is very thorough and although I am still in the warranty period where I do not have to pay for the service, they will replace a part if they feel it doesn't appear top notch. I love th still in the warranty period where I do not have to pay for the service, they will replace a part if they feel it doesn't appear top notch. I love the fact that my car gets washed every time I bring it in. More

quite nice that we are given a loaner car to go and visit family while we are waiting (since they live so close to the dealership). After having such a bad experience with the Staten Island Volkswagon deale family while we are waiting (since they live so close to the dealership). After having such a bad experience with the Staten Island Volkswagon dealership, we shopped around when buying our car. This was the dealership we chose and so we are very pleased to have our car serviced at the dealership we purchased our Passat. More