Hudson Valley Volkswagen
Wappingers Falls, NY
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I had a great experience at Hidson Valley VW! I didnt feel pressured at all or pushed around. Fran Fuchs was very Knowledgable about the cars. I would definatly recoment him and the dealership to anyone feel pressured at all or pushed around. Fran Fuchs was very Knowledgable about the cars. I would definatly recoment him and the dealership to anyone looking forward to buying a new car! More
I live in New Jersey; my daughter is a student at Vassar College and her 2003 Volkswagen Jetta completely died in the parking lot at school. I had to coordinate towing, diagnosis and payment from afar. College and her 2003 Volkswagen Jetta completely died in the parking lot at school. I had to coordinate towing, diagnosis and payment from afar. Jason was more than helpful in coordinating all aspects of our service. It was reassuring to have his kind and patient voice on the other end of the line. My daughter picked up her car on the day that it was promised and so far so good. Thank you very much for your help. I was nervous about straying outside our usual service routine (Princeton Volkswagen here in central New Jersey) but you guys have done a very nice job. Euna Kwon Brossman More
Needed coolant and an oil change. Got a pressure test to see why I was losing coolant. They rotated tires while I was there. They even washed my car! I took a really nice long walk with my dog in the fores see why I was losing coolant. They rotated tires while I was there. They even washed my car! I took a really nice long walk with my dog in the forest behind the shop. Then it was done! in less than three hours and not much over 100 bucks. When we were indoors waiting, my labrador, Kahlua, eventually met everyone who worked there from sales and parts to service and mechanics and liked them all too. She is usually a great judge of competence and authenticity. The car runs and rides great and looks NEW. More
HVVW is where I take my car for service since 2005. As the car aged, (2001 model) maintenance became more important for my safety on the road and my piece of mind. I can honestly say that, over the years, the car aged, (2001 model) maintenance became more important for my safety on the road and my piece of mind. I can honestly say that, over the years, my experience with this Service Dept. has always been excellent. My last visit was no exception: expert technical work done quickly and very helpful and friendly service advisors who took the time to explain in detail what is needed and what will be done. Many special thanks to Melanie Sullivan, for her extended help this time. Parts for my car, an older model, are not always readily available and I must mention the effort made by the team to locate and order a replacement for the old broken telescopic antenna, reviving my radio. It really gives me piece of mind knowing that the car passed a multi-point inspection and it is safe to drive. The most important reason for me to come to HVVW for service is my trust in the team, in their honesty and quality of their work. More
I can never ever say enough wonderful things about Hudson Valley VW! I'm a repeat customer, having purchased two vehicles from them and they do all my service. I rolled in yesterday, unannounced, at the en Valley VW! I'm a repeat customer, having purchased two vehicles from them and they do all my service. I rolled in yesterday, unannounced, at the end of the day needing a bulb replaced and they got me right in and took care of me. I only wish there were more dedicated, friendly and caring employees out there in the auto industry. I will never go anywhere else! Thanks HVVW! More
My experience at HV Volkswagon was excellent. From the moment I was introduced to Eric I had a good feeling about buying a car with him. He explained everything to me as we went through the process, he wa moment I was introduced to Eric I had a good feeling about buying a car with him. He explained everything to me as we went through the process, he was friendly and easy to talk to. I felt confident knowing I made the right choice in purchasing a Volkswagon, as this was my first one. Once I met with Mindy, she walked me through all the steps with a warm and caring attitude. It was overall just a very quick and pleasant experience, and I know I will recommend HV Volkswagon to my friends and family in the future. More
Took my car in right on time. Finished the work quickly. No charge for scheduled maintenance. And they even took the car to be washed when they were done! No charge for scheduled maintenance. And they even took the car to be washed when they were done! More
Very kind and courteous and helpful. I like VWs and Bunny and Mindy and Betty reminded me of the reason why. I also love the new 2013 commercial "mon" c'mon get happy. and Mindy and Betty reminded me of the reason why. I also love the new 2013 commercial "mon" c'mon get happy. More
Hudson Valley VW is always very helpful when I call for service on my Jetta. I called on Tuesday and booked an appointment for an oil change on Wednesday. They took me right on time, the service took less service on my Jetta. I called on Tuesday and booked an appointment for an oil change on Wednesday. They took me right on time, the service took less than an hour. Melanie was very polite and courteous and explained the service performed and what would need to be done in the near future. More