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Hudson Valley Volkswagen

Wappingers Falls, NY

4.5
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 521 reviews

February 10, 2013

I am so glad I found Mindy and Scott. They helped me thru this whole transaction..I would recommed VW to anyone and everyone Thank You More

by cac1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy and Scott
Jul 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We take pride in our work and always try to go the extra mile for our customers. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

February 09, 2013

I had a great experience at Hidson Valley VW! I didnt feel pressured at all or pushed around. Fran Fuchs was very Knowledgable about the cars. I would definatly recoment him and the dealership to anyone More

by Sailorff27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Jul 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are pleased to hear that you were happy with our sales department. Our entire team works diligently each and every day to ensure that all our customers have comfortable and pleasant sales experiences. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

February 07, 2013

I live in New Jersey; my daughter is a student at Vassar College and her 2003 Volkswagen Jetta completely died in the parking lot at school. I had to coordinate towing, diagnosis and payment from afar. More

by eunakwon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service
Jul 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We strive each and ever day to provide all our valued and loyal customers with exceptional service. We appreciate your business, and look forward to working with you again in the future. Regards, Melanie Sullivan - Service Manager

February 07, 2013

Needed coolant and an oil change. Got a pressure test to see why I was losing coolant. They rotated tires while I was there. They even washed my car! I took a really nice long walk with my dog in the fores More

by forestguardian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 09, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience with our dealership. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

February 07, 2013

HVVW is where I take my car for service since 2005. As the car aged, (2001 model) maintenance became more important for my safety on the road and my piece of mind. I can honestly say that, over the years, More

by VWeurovandriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan, Jason Hinderstein
Jul 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We are happy to hear that you were satisfied with our servce department. Our entire service team here at Hudson Valley Volkswagen takes great pride in providing all our valued customers with superior service, and making the service process a pleasant one. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

February 06, 2013

I can never ever say enough wonderful things about Hudson Valley VW! I'm a repeat customer, having purchased two vehicles from them and they do all my service. I rolled in yesterday, unannounced, at the en More

by jsc471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 09, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you had an all around positive experience with our dealership. Our goal each and every day is to provide all our customers with excellent service, and make all their visits a pleasant one. We appreciate your business. Regards, Melanie Sullivan - Service Manager

February 03, 2013

My experience at HV Volkswagon was excellent. From the moment I was introduced to Eric I had a good feeling about buying a car with him. He explained everything to me as we went through the process, he wa More

by marysamccollum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson & Mindy Nowick
Jul 09, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am very pleased to hear that you had an all around positive experience with our dealership. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

February 03, 2013

Took my car in right on time. Finished the work quickly. No charge for scheduled maintenance. And they even took the car to be washed when they were done! More

by Ricktierney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hinderstein
Jul 09, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We are pleased to hear that you were satisfied with the customer service you received from our service department. Our team is always excited to go the extra mile for our customers, and exceed their expectations. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

January 31, 2013

Very kind and courteous and helpful. I like VWs and Bunny and Mindy and Betty reminded me of the reason why. I also love the new 2013 commercial "mon" c'mon get happy. More

by ypasual
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma, Betty, Mindy
Jul 09, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. Our entire team takes great pride in our work and always try to go the extra mile and exceed our valued customers' expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

January 31, 2013

Hudson Valley VW is always very helpful when I call for service on my Jetta. I called on Tuesday and booked an appointment for an oil change on Wednesday. They took me right on time, the service took less More

by jwegrzyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 09, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were pleased with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and worry free service appointments. We appreciate your business, and we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

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