Hudson Valley Volkswagen
Wappingers Falls, NY
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I have owned well over 30 cars in my driving years, and have not been treated this well to date! Fran Fuchs not only covered every possible detail of my new car, but he went out of his way to show me how t have not been treated this well to date! Fran Fuchs not only covered every possible detail of my new car, but he went out of his way to show me how to master my after market stereo that was in the car from the last owner. He did not have to be that interested, he also went on line and located and printed out a detailed owners manual for me. I was treated like royalty! Also Mindy took care of all my needs and found me a rate that I did not think was possible. I hardly had to do a thing. Great team work!!! More
Everyone was very friendly and professional. Eric sat in my vehicle and took the time to go over with me everything to make sure I was comfortable before I drove away in my new car. I will recommend these my vehicle and took the time to go over with me everything to make sure I was comfortable before I drove away in my new car. I will recommend these guys to everyone. No high pressured sales. What a great team! More
The overall experience of buying a vehicle from the Hudson Valley Volkswagen dealer was great. We were there on Saturday late afternoon and Bunny DiRoma came over, sat with us, understood our needs and Hudson Valley Volkswagen dealer was great. We were there on Saturday late afternoon and Bunny DiRoma came over, sat with us, understood our needs and showed us the perferct vehicle within in our budget. We made the decision right there to buy it, and we picked it up on Monday evening...Everybody was very friendly, professional and really listened to our needs...We loved our Jetta, and the whole buying experience was great thanks to Bunny and her team! More
I was granted an appointment for same day service. Service advisors were accommodating and friendly. They explained service rendered and answered questions asked. I was pleased and satisfied with ov Service advisors were accommodating and friendly. They explained service rendered and answered questions asked. I was pleased and satisfied with overall experience and this is why I return for service at this dealership. I was delighted to have been able to apply the service discount coupon I received in the mail. As for pricing, everyone would welcome prices dropping rather than increasing. More
Eric was very helpful. We traveled 280 miles round trip to buy this car. Eric was honest and true to his word. We were treated with courtesy and respect. to buy this car. Eric was honest and true to his word. We were treated with courtesy and respect. More
They were professional and very courtesy. The anit-thief lug was missing from my car of only a year old so when I took it to a NYS Inspection station they could not remove the wheels to check the brakes and lug was missing from my car of only a year old so when I took it to a NYS Inspection station they could not remove the wheels to check the brakes and failed my vehicle. The dealers rememdy the issue and gave me a anit-thief lug for my vehcile to prevent any future issues. All at N/C. More
From leasing my new Jetta SE to the 10,000 mile service appointments Hudson Valley VW has been A-1. Always helpful, friendly and genuinely concerned about providing me with what I want not just to sell me appointments Hudson Valley VW has been A-1. Always helpful, friendly and genuinely concerned about providing me with what I want not just to sell me a car every time I walk in the door . They go that extra mile to insure that when you leave, no matter what you stopped in for you have a smile on your face. I've owned 10 VW's since 1964 including Jettas, Campers, GTIs in California and New York. Sure I've purchased or leased other makes but I always return to VW because they are all fun to drive, don't break the bank and are incredibly dependable. I was going to another dealer for a few years but once I discovered Hudson Valley VW I will never go anywhere else to purchase or lease a new VW. You should also know that they are not the most convenient to where I live; I drive an hour and a half to get there. They are that good! More
Went to Hud Valley VW in Nov. of 2011 looking to buy a car. (Let me mention that I had owned two VW's prior to this visit, one purchased from Hudson Valley.) I asked the first Sales Rep that approached me car. (Let me mention that I had owned two VW's prior to this visit, one purchased from Hudson Valley.) I asked the first Sales Rep that approached me what kind of discount he could offer. He said and I quote " We don't give discounts." It wasn't what he said, it was the way he said it. I said ok and left. I went to Miracle Ford and bought a car. I love VW's but will never own another. More
I recently bought a certified 2008 Passat wagon at another dealership, but decided to bring it to HVVW, as i live locally. I came in without an appointment, but Carla told me they'd take my car right another dealership, but decided to bring it to HVVW, as i live locally. I came in without an appointment, but Carla told me they'd take my car right in. Thanks to Carla for her help and her smiling demeanor. Very impressive young lady. I'm looking forward to a continued relationship with the service dept. at HVVW. Steve Rust More
Melanie ensured me, that a computer check to determine why my vehicle was stalling would direct her team towards identifying the problem. When I arrived for service, my service writer made sure to clearly why my vehicle was stalling would direct her team towards identifying the problem. When I arrived for service, my service writer made sure to clearly document all of my issues with our vehicle. This in my opinion is what laid out the ground work for the service technician to properly identify and repair our vehicle. More