Hudson Valley Volkswagen

Excellent service from start to finish. Scott located the vehicle I wanted within a day- exactly what I wanted. More than fair trade in price for my 2010 EOS. The whole experience was efficient, fast a the vehicle I wanted within a day- exactly what I wanted. More than fair trade in price for my 2010 EOS. The whole experience was efficient, fast and fun! More

My experience with Scott and the rest of the HVVW team was great. The whole process was pleasant and pressure free. Everyone from the lady at the front desk to Mindy the finance lady to Scott the sales gu was great. The whole process was pleasant and pressure free. Everyone from the lady at the front desk to Mindy the finance lady to Scott the sales guy all were great to work with. I came in asking about a trade we worked out a deal and I picked up my car in a couple of days(my choice). I would highly recommend HVVW to anyone looking for a great car and just a great no pressure environment. I believe they truly know how to treat their customers. If you want to have the same experience as me then just ask for Scott. More

I always have great experience in this dealership. This is my 4th new car I bought or leased there. I am always treated with respect. In the past 14 years I have been driving VW cars and I enjoyed them all is my 4th new car I bought or leased there. I am always treated with respect. In the past 14 years I have been driving VW cars and I enjoyed them all. More

Set up and appointment for my 30k mile service online on Monday for Wednesday, and they took my car in right away when I arrived. Carla was very friendly, attentive, thorough and understanding. I told her Monday for Wednesday, and they took my car in right away when I arrived. Carla was very friendly, attentive, thorough and understanding. I told her things I wanted the service crew to check out, and she notated it all in the service write-up. She also went through what was going to be done for the 30k service, and I was surprised there was going to be no charge for any of the work, despite the car having been purchased used (CPO) from the dealer. The service did take over an hour, but it involved changing the oil and filter, flushing the brake fluid, checking the brakes, along with a couple of other things I wanted them to look over, plus they brought my car to the carwash and washed it (without asking me) and it looked cleaner than it did when I first bought it. The only negative is that they must've used a brush at the carwash as there were some swirls in the paint; next time I will ask them not to use any brushes when they wash the car. When the car was ready, Carla had me sign off on another form that had detailed notes for everything done to the car and all of my concerns from earlier were addressed on it (she also recapped this info verbally). Next time, I will also try to set my appointment for a day and time my salesman (Fran Fuchs) will be there, so I can say hi. More

The ease of making the appointment was definitely an advantage. Overall, the people behind the counter were friendly and informative, the waiting area was clean, well-lit, and had plenty to distract a f advantage. Overall, the people behind the counter were friendly and informative, the waiting area was clean, well-lit, and had plenty to distract a five-year-old, so it worked on me as well. More

A 5 rating or GREAT is easily awarded to Hudson Valley VW for their friendly and professional approach. They were concerned only to assist me in choosing the vehicle that I would be happy with. They LISTEN for their friendly and professional approach. They were concerned only to assist me in choosing the vehicle that I would be happy with. They LISTENED! The day my car was ready to pick up, Versa, my salesman, came in on his day off to patiently go over all the details of the car. Mindy made sure that I was clear with the financing procedure before I left. These people were the best and I would whole heartdly recommend Hudson Valley VW. More

I went to Hudson Valley Volkswagen (HVV) to have service performed on my 2007 Passat, and while I was waiting, I asked to speak with a salesperson about a used GTI I had seen on the HVV website. Eric (sales performed on my 2007 Passat, and while I was waiting, I asked to speak with a salesperson about a used GTI I had seen on the HVV website. Eric (sales) explained that the used GTI had been sold, so I asked hime to "run the numbers" on a new 2013 GTI. Eric came up with a vehicle and payments that worked with my needs and showed me a well-equpped GTI. Mindy (business manager) very quickly had arranged financing and explained all the details clearly, answering all of my questions. Eric went over the GTI with me, and gave me detailed instructions on all of its available features. They had my new GTI ready to go by the later that same day and I am very happy with the quality of this car! It handles very well, has many features as standard equipment that I wouid expect to pay additional cost for from other manufacturers. My overall experince was very pleasant, everyone was friendly and took all of my financial and time needs seriously. The service team was also very pleasant and patient during this process, and adjusted the work being done to my Passat once I informed themof my desire to purchase a new vehicle. Overall, I was very impressed with how well organized and efficient both the sales and service teams performed. All of my prior visits to Hudson Valley Volkswagen have been positive, and I look forward to my next service visit. I would recommend this dealership and Volkswagen to anyone looking to purchase a new or used car. More

Overall it was a great experience. Easy, fast and in the end, I got a great price on my vehicle. They searched for a competitive interest rate and the deal was done. Very happy with the experience. end, I got a great price on my vehicle. They searched for a competitive interest rate and the deal was done. Very happy with the experience. More

Quality car and very competive price. It was a used purchase and pleasantly surprised it came with a warranty. Staff was very courteous and friendly . purchase and pleasantly surprised it came with a warranty. Staff was very courteous and friendly . More

I drive 1 hour to receive service here because the dealership that is 15 min away has horrendous service! I would recommend this dealership and service to everyone! dealership that is 15 min away has horrendous service! I would recommend this dealership and service to everyone! More