Hudson Valley Volkswagen

Bought my car from Heart VW in Kingston. Major repair after 2 weeks of ownership....$10,000 dollar repair (thank god under warranty) While they had it for repair (2 weeks) they drove it into a wall, and after 2 weeks of ownership....$10,000 dollar repair (thank god under warranty) While they had it for repair (2 weeks) they drove it into a wall, and backed it over a curb....and failed to mention this to me when I picked it up. Interior dirty when picked up coffee stains on console ketchup or tomatoe sauce on head liner. Gave my personel car to there mechanic to bring home and use. Used a tank of gas. Put a few hundred miles on mmy car, and looked like kids were climbing all over my back seats with dirty shoes on. Went to Hudson Valley VW and was waited on by service advisor Jason. Very professional, very friendly......No Dents, Good service, treated with respect. Very careful with my car and even treated me to a car wash on top of all that. Hudson Vallet VW I will be using you for all my VW sales and service from now on.....THANK YOU. More

Fantastically stress free experience. This was our second vehicle purchased from Hudson Valley VW. Got a great price, and the whole process of purchase and pickup took less than one hour... second vehicle purchased from Hudson Valley VW. Got a great price, and the whole process of purchase and pickup took less than one hour... More

After buying a used car at this dealership I returned once to have the oil changed. That was a bit expensive and the service people suggested some unnecessary repairs. A few months later there was a re once to have the oil changed. That was a bit expensive and the service people suggested some unnecessary repairs. A few months later there was a recall on the car and I brought the car in again. When i came to pick it up on a Friday afternoon I was told by the service manager not to drive the car too far - it needed a new transmission! When i asked to speak to the mechanic I was told he was too busy and not allowed into the service area. The next week I brought the car to another mechanic who test drove the car and could find nothing wrong. Since then I've driven the car 45,000 miles with no transmission issues. How dishonest can a car dealer get? More

Carla in the service department was pleasant, helpful and attentive. She initiated recall services that I was unaware of, indicating that she is a knowledgeable service provider. She kept me informed during attentive. She initiated recall services that I was unaware of, indicating that she is a knowledgeable service provider. She kept me informed during the day and arranged transportation to and from work, both of which were on time. More

It was a very good experience. We drove 70 miles one way to purchase the car. Wondeful customer service. It was quick and nice transaction. Thank you. to purchase the car. Wondeful customer service. It was quick and nice transaction. Thank you. More

I received very friendly and fast service. I like a place to work while I wait. Service is easy and convenient. I would recommend to family and friends. to work while I wait. Service is easy and convenient. I would recommend to family and friends. More

I had an outstanding experience working with Eric and Hudson Valley Volkswagen. I traveled from out of state to see a specific car. Eric was very knowledgeable about the car and answered any questions Hudson Valley Volkswagen. I traveled from out of state to see a specific car. Eric was very knowledgeable about the car and answered any questions I had. I felt that Eric was fair and honest and at no time did I feel the usual "pressure" of a car salesman. I purchased the car I came to see and my entire experience was positive. I definitely recommend Hudson Valley Volkswagen. More

truly an outstanding experience, excellent dealership to truly an outstanding experience, excellent dealership to work with ! I would recommend this dealership to anyone that is looking for a VW. Sales man truly an outstanding experience, excellent dealership to work with ! I would recommend this dealership to anyone that is looking for a VW. Sales man was wonderful great job all around More

My experience was excellent. Mr Anderson went out of his My experience was excellent. Mr Anderson went out of his way to find the car we wanted. Mindy was very helpful. Any questions we had were answered My experience was excellent. Mr Anderson went out of his way to find the car we wanted. Mindy was very helpful. Any questions we had were answered. I would definitely recommend hudson Valley Volkswagen to my friends. More

This is the first time I have had my 2012 VW Beetle serviced. The experience was eerie. It brought me back to when I had a 1966 VW Bug. No matter how old she became (she "died" with 120k miles on he serviced. The experience was eerie. It brought me back to when I had a 1966 VW Bug. No matter how old she became (she "died" with 120k miles on her), she always ran like new after a scheduled service. Same thing with this service. She was clean, ran like a top and any concerns were addressed, except for the little noise, which the technician, of course, could not reproduce. (I think I have figured out why technicians can never reproduce the noises we hear so easily - they don't take the ear protection out when they take our cars for test drives.) More