Hudson Valley Volkswagen

From purchasing to servicing this dealership is excellent. Accommodating in every way. I travel 50 extra miles to visit this dealership rather than the dealership 5 miles from my home. excellent. Accommodating in every way. I travel 50 extra miles to visit this dealership rather than the dealership 5 miles from my home. More

This dealership was friendly & Fran had great knowlege of the vehicle we bought. Mindy in The financing department was a pleasure to work with. Her effeciency made the paperwork easy & prepared knowlege of the vehicle we bought. Mindy in The financing department was a pleasure to work with. Her effeciency made the paperwork easy & prepared us well. Great place to do business & we will be back!!!!! Lisa & Wayne More

I hate car shopping. So, when my current car's transmission started to go, I was forced to look for a replacement. I decided on a used Jetta TDI as my top choice. HV VW is my local dealer, and transmission started to go, I was forced to look for a replacement. I decided on a used Jetta TDI as my top choice. HV VW is my local dealer, and Versie Walker was my salesperson. He was friendly, knowledgable, and informative, and not at all pushy. I purchased the car from them, and the experience was as pleasant as can possibly be expected. If you are in the market for a VW, I would highly recommend them. More

Brought my car in without an appointment. Jason was helpful and great to work with. The staff was friendly. Received a loaner car.... Love it!!! helpful and great to work with. The staff was friendly. Received a loaner car.... Love it!!! More

Notice all the favorable reviews are for those having warranty work done. If you have to pay?...find a good local mechanic, this place is a rip off. Their hourly rate is well over $100. These are VWs, no warranty work done. If you have to pay?...find a good local mechanic, this place is a rip off. Their hourly rate is well over $100. These are VWs, not Porsches! People are friendly, place is clean....so if you're made of money, go for it. Otherwise, stay away. More

Melanie did an excellent job working with Volkswagon verifying what work was overed on my vehicle and what was my responsibility. My wife and I were afraid we would not make the 5:00 PM closing and I w verifying what work was overed on my vehicle and what was my responsibility. My wife and I were afraid we would not make the 5:00 PM closing and I would specifically like to thank her for offering to stay late so we could pick up the car. Her help and consideration were greatly apprecaited. More

I am from out of the area, but, visit the Hudson Valley region regularly. On 5/13/13 my 2009 Tiguan experienced brake issues while I was in the area, I immediately called Jason. My past experiences with region regularly. On 5/13/13 my 2009 Tiguan experienced brake issues while I was in the area, I immediately called Jason. My past experiences with the service department allowed me to confidently seek assistance. Even without a prior appointment Jason was able to get me right in and assess the problem. The problem was diagnosed and the repairs were made all within a 3 hour time frame. More

I brought my car in without an appointment due to a check engine light indicator. Jason took the car in right away and game me a loaner car for the day. The parts and service was covered under an extended engine light indicator. Jason took the car in right away and game me a loaner car for the day. The parts and service was covered under an extended warranty (free). Everytime I bring my car in to get serviced I get treated with respect. The service team are very knowledgable and friendly and very eager that my expecations have been met. I have always owned a VW. My brother-in-law owns a VW and now that my wife is looking for a new SUV, I will definetly recommend HV Volkswagen for my next purchase. More

As a first time VW owner and to this dealership, I found the sales and delivery of my vehicle to be a much better, almost ideal, experience than I expected. Everybody I dealt with, especially Eric my sales the sales and delivery of my vehicle to be a much better, almost ideal, experience than I expected. Everybody I dealt with, especially Eric my salesperson, was exceptionally friendly and more importantly eager to do whatever needed to assure my satisfaction. I have several friends who are enthusiastic Hudson Valley VW customers and have been for a while and they are very pleased about their experiences with the dealer. I had no reservations about referring my neighbor to them. We are delighted with our Jetta Sportwagon TDI; in its class it is superior to any vehicle that I am familiar with. I am concerned about the negative comments about the service on this site, but I do note that none are very current. More

My experience with this dealship was outstanding from the onset. The salesperson was prompt and attentive. The person who handled my paperwork was thorough, friendly and honest. My wife had a flat the very f onset. The salesperson was prompt and attentive. The person who handled my paperwork was thorough, friendly and honest. My wife had a flat the very first day and the service department took care of her immediately. These folks really try to serve their customers. More