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Hudson Valley Volkswagen

Wappingers Falls, NY

4.5
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 521 reviews

July 10, 2013

BAM!!!! Again... a GREAT experience with HVVW. Quick, easy, professional, this service dept has their stuff together!! Thanks again Kelly and Jason. I would do business here again for my next VW. More

by Michael Bee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your excellent review. I am delighted to hear that you had a pleasant experience with our service department, and that Kelly and Jason were helpful during your appointment. Kelly and Jason are important members of our staff who exemplify the high standards and ethics we set for ourselves, and our valued customers have come to expect. We appreciate your business, and we hope to see you again in the future. Regards, Melanie Sullivan - Service Manager

July 09, 2013

Bunny made this experience very enjoyable. This was not my first time working with her. She is very knowledgeable and was able to work on my time schedule. This purchase was fast and easy, I knew what I wa More

by Jprince24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest sales experience. I am happy to hear that you had a pleasant experience with our sales department. Our team here at Hudson Valley Volkswagen, takes great pride in providing superior customer service and making the buying process a pleasant one. It has been a pleasure doing business with you; we look forward to working with you again. Regards, Tom Van Duyne - Sales Manager

July 03, 2013

I appreciate all of the time, effort and courtesy of the employees while going through the purchase process. The attention to detail was very much appreciated. More

by Julie Elderkin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fran, Mindy
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We appreciate you letting us know that you had an all around positive experience with our dealership. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 29, 2013

I brought my 2012 VW Golf TDI in for it's 20,000 mile CareFree Maintenance (First three services Free, thanks VW) and I was greeted by very friendly people at the service desk. Jason was the one that he More

by garybeacon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hinderstein, Fran Fuchs
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your excellent review. We are happy to hear that you were satisfied with our service department. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

June 20, 2013

I have bee having some rattle problems (which are always difficult to diagnose and fix) and Pat found and located the problem immediately (even I was impressed!). They ordered some parts, provided me with More

by mattmann58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melonie and Jason
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that you were satisfied with the customer service you received from our dealership. Our team is always excited to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

June 17, 2013

Melanie is truly a wonderful part of this service team. She is and has always been extremely courteous, friendly and always willing to go above and beyond in order to accomodate my service. I brought my c More

by 7broadway8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am pleased to hear that you were happy with your latest experience with our service department. Our team works diligently each and every day to ensure that all our valued customers have comfortable and worry free service appointments. We appreciate your business. Regards, Melanie Sullivan - Service Manager

June 16, 2013

Fran was excellent to deal with. He was patient in listening to us, tried to sell us the car that fit our needs, and was fair on the price. Pick-up was a synch - all the paperwork was ready and order More

by LGun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your latest experience with our sales department. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 13, 2013

Customer service was excellent. The quality of work was really good. Friendliness was very friendly. Overall experience was excellent. The price fit into my lifestyle just fine. Eric Anderson was an excell More

by gabrielanel
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you had a positive experience with our dealership. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 12, 2013

Doing business with HV Volkswagen was an excellent experience. It is so refreshing to find a dealer that has professional sales people and a courteous and respectful manager. We compared vehicles and More

by brendisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Fuchs
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that you had a positive experience with our dealership. Our team is always excited to go the extra mile for our valued customers, and exceed their expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

June 08, 2013

Great experience , unbelievable deal . Versie walker was able to get me an upgrade on my car for less monthly . What more can I say than that :) More

by Dleanza
Customer Service
Recommend Dealer
Yes
Employees Worked With
Versie walker
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear Versie was helpful during your sales experience. Versie is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued and loyal customers have come to expect. Thank you for choosing Hudson Valley Volkswagen, we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

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