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Hudson Valley Volkswagen

Wappingers Falls, NY

4.5
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 521 reviews

August 27, 2013

After getting the run around from 2 other VW dealers I contact Eric. He made the sales process enjoyable, did not play games, and got me into the car I wanted. I have owner VW's for 20 years and cannot More

by AngeloSchembari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are happy to hear that you were pleased with our sales department. Our team takes great pride in work and always try to go the extra mile for our valued customers. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

August 26, 2013

Always a pleaseure! We always receive hassle free friendly service every time. Taking my car into hudson valley volkswagon for service is effortless. Would definitely recommend them to anyone. More

by onasmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melanie
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. Our goal each and every day is to provide all our valued customers with excellent customer service, and complete any work in a timely manner. We appreciate your business, and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

August 24, 2013

Eric and Mindy are always great to do business with. I'm on my 5th VW from this dealership and can't wait to purchase my next one. ;) I also highly recommend the service department, they are excellent! More

by bpulick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Mindy were great as always!
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation, and for acknowledging Eric and Mindy for their professionalism. It's always reassuring to hear from our valued customers that they received the customer service they expected, and that their sales experience was a positive one. We thank you for choosing Hudson Valley Volkswagen and look foward to seeing you again. Regards, Tom Van Duyne - Sales Manager

August 14, 2013

consistently great service and a very good value .Price are a bit on high side but no more than any other dealer that would service your car More

by vtskihouse220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are happy to hear that you had a pleasant experience with our service department. Our team works diligently each and every to ensure that all our valued and loyal customers have positive and worry free service appointments. We appreciate your business, and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 07, 2013

I cannot say enough about the service department at Hudson Valley Volkswagen. They were sincerely interested in helping me and I recommend them highly! They worked with me on getting a loaner car and More

by alipsky5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that you were satisfied with the customer service you received from our dealership. Customer service is our top priority, so it is always reassuring to hear about your latest experience with our service department. We appreciate your business and thank you for choosing Hudson Valley Volkswagen; we look forward to working with you again. Regards, Melanie Sullivan - Service Manager

August 06, 2013

I purchased a Jetta last year and the service department has been excellent in providing me service. Bunny Offered me a lower price that what I was quoted from another dealer for the same car with the same More

by rpsmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We appreciate you letting us know that you had an all around positive experience with our sales department. Thank you for choosing Hudson Valley Volkswagen; we hope to see you again soon in the future. Regards, Tom Van Duyne - Sales Manager

August 03, 2013

I highly recommend this dealership. The salesman was friendly and made the buying experience pleasant. Cognizant of my needs, I was provided quality service and left with my desired vehicle. This is n More

by Sdix99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versie Walker
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are happy to hear that you were pleased with our sales department. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

July 17, 2013

I highly recommend using Hudson Valley Volkswagen if you're in the market for a new or used car. The sales associates and employees are very friendly and helpful More

by Crazykid044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Sep 05, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you were satisfied with the customer service you recieved from our sales department. Our team is always excited to go the extra mile for our valed customers, and exceed their expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

July 13, 2013

HV Volkswagen replaced the headliner of my 2011 Jetta. The old headliner was drooping and I was already out of the bumper-to-bumper warranty period. Not only was the replacement done very well, but the d More

by sant0705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Melanie, others (I can't remember all the names)
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are happy to hear that you were pleased with our service department. Our team takes great pride in our work and always try to go the extra mile for our valued and loyal customers. It has been a pleasure doing business with you and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

July 10, 2013

I have been to this dealer for service serval times they never disapoint. The staff is friendly and explain what was done and what is needed next More

by bruce saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
keli snyder
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had a positive experience with our dealership. Our goal each and every day is to exceed our valued and loyal customers' expectations. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

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