Hudson Valley Volkswagen

Beware of buying and servicing your VW at Hudson Valley or anywhere for that matter. I have a 2012 Jetta TDI wagon which has been very disappointing. The service department continuously tries to up sell or anywhere for that matter. I have a 2012 Jetta TDI wagon which has been very disappointing. The service department continuously tries to up sell the consumers with products I have found elsewhere for less than half their prices. The tires and rims are of such poor quality they do not withstand normal wear and tear. I had 2 rims bend and the dealership quoted me over $2000 to fix the problem which I had fixed by my location repair shop for $200. Recently I had a flat tire and called VW ROADSIDE assistance at 2pm.....a woman in Florida answered then left me on hold for 25 minutes....finally she arranged for a repair truck to come....the NEXT DAY at 2pm (24 hours later)......it was 10 degrees. I called the dealership to report the incident and they said they did not have anything to do directly with Roadside assistance. They did nothing.....not a phone call or coupon......just an "I'm sorry" on the phone. WELL NOW I'M SORRY BUT I AM TRADING MY VW FOR A HONDA......TOMORROW :) More

The whole team works well together and is customer service oriented. They managed to find my new car with the specifications I needed in a short amount of time. David did not mind answering my many service oriented. They managed to find my new car with the specifications I needed in a short amount of time. David did not mind answering my many questions and was very sweet and nice, also good in following up. Kiernan very "technologically prepared" in explaining the car functions. Mindy very professional and helpful. Also, the lady at the front desk was very nice, making it very accommodating for us. More

This is a really good dealer, although it takes me three hours to go there, it worth. The car is great and price is good. hours to go there, it worth. The car is great and price is good. More

Everyone was friendly and helpful. All questions were answered to my satisfaction and technology explained thoroughly. I got good financing. Can't get better the 0%!! I feel that when I return for servi answered to my satisfaction and technology explained thoroughly. I got good financing. Can't get better the 0%!! I feel that when I return for service I will still be a valued customer. I'm happy that the service will be free for 36k and the oil changes included. thank you everyone. More

This is my third VW purchased from this dealership, they understand loyalty when working with us. We have always received excellent service before and after the sale. I think they always work with you to understand loyalty when working with us. We have always received excellent service before and after the sale. I think they always work with you to give you the best price and always follow up with you to make sure you are satisfied with your new car. I highly recommend this dealership! More

Eric was my sales person and was as accommodating as he could be in finding what works with me and what was comfortable for my first car lease. I'd recommend Eric Anderson to anyone looking for a new car. could be in finding what works with me and what was comfortable for my first car lease. I'd recommend Eric Anderson to anyone looking for a new car. But the finance dept. was less than satisfactory. More

Great service! Very happy with my purchase. Very friendly and helpful. Customer service was excellent and I would recommend dealer and salesman to anyone looking for a great car and helpful. Customer service was excellent and I would recommend dealer and salesman to anyone looking for a great car More

The employee was very kind and the service on my VW Golf was as fast as promised -- I like the waiting area with coffee and snacks. was as fast as promised -- I like the waiting area with coffee and snacks. More

Every time I bring my car into get serviced, I am always greeted with a friendly smile. Everyone at the counter is knowledgable and helpful. I am always extremely satisfied upon completion of my visit. If I greeted with a friendly smile. Everyone at the counter is knowledgable and helpful. I am always extremely satisfied upon completion of my visit. If I have to sit and wait, they offer snacks and beverages. If I need a ride, they offer a shuttle. I will always bring my car back for service and would certainly recommend it to friends and family. More

It was a great experience working with Eric and the team at HV Volkswagen. I was given a fair price for my trade in, they worked to get financing below bank financing I had in place and drove the car off th at HV Volkswagen. I was given a fair price for my trade in, they worked to get financing below bank financing I had in place and drove the car off the lot a few hours later. Since then, can't say enough about the car. I love it! Very friendly staff, will definitely go back in the future! More