Hudson Valley Volkswagen

For the best experience visit Hudson Valley VW I have now purchased 2 vehicles from Hudson Valley VW, a Jetta SE in 2011 and a CC yesterday 5/7/14. If you love the VW brand look no further. The e I have now purchased 2 vehicles from Hudson Valley VW, a Jetta SE in 2011 and a CC yesterday 5/7/14. If you love the VW brand look no further. The entire staff at HVVW are all A-1. They all work as a team to provide their customers with exactly what they are looking for in a comfortable and friendly atmosphere. The level of customer service, knowledge of all vehicles and individual personalities are top notch. They are committed to providing all perspective buyers with all the info and knowledge needed to make a decision as to what vehicle will work best for the customer, not the dealership. My daughter was looking for a new car and was getting turned off by numerous dealerships due to hard sell tactics, uncaring and downright rude attitudes from salespeople. I suggested she give HVVW a try and ended up purchasing a new Jetta SE the same day. She has had nothing but positive reaction to her experience at HVVW and now she like myself has become a lifelong HVVW customer. HVVW is 70 miles from my home but the level of service makes up for the extra mileage. I am the Guest Relations Director of a major resort in upstate NY for 17 years and every experience from purchasing to having routine service performed has been a pleasurable and stress free experience. Unfortunately, now my wife wants her own CC as well. More

Bought a GTI Went looking for a MK6 GTI, found a brand new one for 22999 and they were about to work the payments out till it worked for me and my job. Went looking for a MK6 GTI, found a brand new one for 22999 and they were about to work the payments out till it worked for me and my job. More

Great Customer Service!! This is our second car experience with VW Hudson Valley and they have not disappointed on both being responsive and flexible in providing service to o This is our second car experience with VW Hudson Valley and they have not disappointed on both being responsive and flexible in providing service to our cars. They are friendly, listen and explain better than anyone else I have ever dealt with over my almost 30 years on the road! They also provide a warm and productive waiting room to be able to work remotely. I encouraged my husband to purchase his car from this dealership...and my experience with the Service Department was a strong factor in that recommendation. Thank you for having such great customer service! More

I had an early morning wait for the work to be done appointment. It was done seamlessly at the service was free because I had purchased the car there. appointment. It was done seamlessly at the service was free because I had purchased the car there. More

Dealership offered very fair value for my trade (2010 Jetta TDI). Salesman Eric Anderson very helpful in helping me select next car (2014 Passat TDI SE with Nav) We settled on a fair purchase price, and Jetta TDI). Salesman Eric Anderson very helpful in helping me select next car (2014 Passat TDI SE with Nav) We settled on a fair purchase price, and they searched and found the car I was looking for quickly. Delivery process was smooth, with no surprises. Thus far, the car is exceeding my expectations as well, getting 2mpg better than I expected. More

Jim Garcia Over all a good experience. Car was delivered on time and all paper work was taken care of. Would go back for another purchase soon Over all a good experience. Car was delivered on time and all paper work was taken care of. Would go back for another purchase soon More

Excellent buying experience I have purchased several cars during my lifetime both new and used. What I experienced at Hudson Valley Volkswagen was much different than any other d I have purchased several cars during my lifetime both new and used. What I experienced at Hudson Valley Volkswagen was much different than any other dealership I have ever dealt with. The staff were very pleasant and very helpful. I found 2 used cars on-line they had in their lot. The Jetta and the Passat. I had never owned a VW before so I was unsure which of these cars suited my needs best. The salesman did an excellent job explaining the differences between the 2 cars and which one best suited my needs. There was absolutely no pressure or persuasion to buy either car. I did a test drive in the Passat and was very impressed in the performance! After making the decision to buy the car they made the paperwork quick and easy. It was a very pleasant car buying experience! More

We came to "just look" and to get an understanding of the car features. David Nilson walked us through the features and had me take a test drive. Smart move because the car, albeit a use understanding of the car features. David Nilson walked us through the features and had me take a test drive. Smart move because the car, albeit a used one, handled great. When he developed the sales package, we were impressed by its simplicity and completeness. No surprises except pleasant ones and no pressure. Overall, we were glad to buy here. Marcie (?) in finance was fast, thorough and very easy to work . David walked me through the car basics and covered all the esoteric features as well. I drove away very happy and comfortable with the car. John Feola More

I have been coming here for the past 6 years to service an originally owned 2004 Jetta and for the most part everything has been favorable and I just purchased and 2014 Jetta Wagon and the experience was a an originally owned 2004 Jetta and for the most part everything has been favorable and I just purchased and 2014 Jetta Wagon and the experience was a good one. Negotiating a price went smooth and Vercie Walker was patient despite the fact that he had a family matter to tend to. He kept his composure and we closed the deal in a matter of a couple of hours. Mindy in finance was also very nice and helpful with the process. Tom the finance manager or sales manager assisted in the process and was helpful as well. I would recommmend to friends and family and this is my 3rd VW. Thanks!!! More

Don't Judge a Customer by His/Her Fahrvergnügen After doing my research (CertfiedVW and Truecar.com) I went on a search for my VW TiGuan. I knew I had to let the wife test drive one, so we headed to After doing my research (CertfiedVW and Truecar.com) I went on a search for my VW TiGuan. I knew I had to let the wife test drive one, so we headed towards a VW dealership on Long Island. Won't say which dealer, but I was surprisingly appalled at the treatment they gave me. Guess they never heard that, "every one that walks through your doors is a potential buying customer." I even took the time to mention I did my homework on the TiGuan; to no avail they tried to sell me the dud on the lot. The salesman's final words were, "you're about to get me fired." A month later, enter Hudson Valley to save the day. The Premier Collection salesman, Mr. Anderson kept in contact with me for three days as negotiations were going on about the particular vehicle I wanted. Then last Saturday, he called. The TiGuan I wanted was available again (2:45p.m.@BarclayStadium). By 4:15p.m., I was shaking his hand @ Hudson Valley VW, Wappingers, N.Y.. Impressed with my determination, we spoke, considered options. He gave me his professional opinion and within 20 mins or so, we came to a deal. Mr. Anderson turned me over to Mrs. Nowik, finance coordinator. She had such a pleasant demeanor. I think I would have signed anything she asked. Both assured me, that my VW would be ready on Friday, and when I arrived at 3 p.m. yesterday, my new baby was shiny, without blemish waiting for me. Moral of this story, don't judge your customers, put your best pitch forward, and you will make the sale. More