Hudson Valley Volkswagen
Wappingers Falls, NY
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Best experience buying a car I can't speak highly enough about Eric Anderson, my sales associate. He is professional, friendly, and easy going. He had my best interest in mind, an I can't speak highly enough about Eric Anderson, my sales associate. He is professional, friendly, and easy going. He had my best interest in mind, and found the perfect car for me. Mindy, the finance manager is equally as fantastic. I can't imagine buying a car somewhere else! I would recommend this dealership to anyone looking for a VW! More
Best car buying experience The best and easiest car buying experience I have ever encountered. From the receptionist, to Eric, my sales person, to Mindy, the finance manager, t The best and easiest car buying experience I have ever encountered. From the receptionist, to Eric, my sales person, to Mindy, the finance manager, they all were so friendly and professional. I would recommend them to anyone in the market for a VW. Oh, and I love my new Passat!! More
Outstanding Service My Husband had been looking for a quality used vehicle for weeks prior to going to VW. After dealing with many cowboy used car sales people at other My Husband had been looking for a quality used vehicle for weeks prior to going to VW. After dealing with many cowboy used car sales people at other dealerships we took a leap of faith and headed to VW hoping we could afford a used Jetta. We could not be more pleased with the seamless process that we went through with them. I purchased a Golf in 2006 from them and loved their attitude and customer service. The product also speaks for itself. My husband & I's process was fast (done in 2 days) and the finance manager was excellent in searching for all options. David was incredibly efficient and knowledgeable. If you love VWs - don't waste your time going to any other dealer. Hudson Valley VW's are reasonably priced and the overall experience is excellent. More
Most Professional Car Buying Experience Ever! My husband and I have purchased many vehicles for our family over the past 30 years -- but this was the most professional car buying experience ever - My husband and I have purchased many vehicles for our family over the past 30 years -- but this was the most professional car buying experience ever -- and that includes the time we bought not one, but TWO vehicles at once, from the same dealer! I called Eric out of the blue on Christmas Eve to inquire about a pre-owned vehicle. Not only was he happy to have us come right in, but he took the time, care, and patience to go over all the details of the vehicle and car-buying experience, and answer all of our questions -- despite the fact that is was a holiday. Two days later when we took possession of the car, Eric went over ever single detail of the car features, ensuring that I was comfortable and familiar with everything. Thank you, Eric. We will be seeing you again, and will always recommend our friends to you! More
Always a great experience at this location This was the second time I went to this dealership for yet another vehicle. It is always a pleasure doing business here, they are very attentive and o This was the second time I went to this dealership for yet another vehicle. It is always a pleasure doing business here, they are very attentive and offer the best service, our sales consultant Eric is phenomenal, he is very thorough and explains every detail that we need for every vehicle we inquired on. Their attentiveness and service is what keeps me coming back, I recommend this Volkswagen location to everyone looking for their next vehicle. More
Great Experience I brought my car in for routine service after recently moving to the area. Upon examination they noticed I had a faulty ball joint which needed repla I brought my car in for routine service after recently moving to the area. Upon examination they noticed I had a faulty ball joint which needed replacement. As the part was not immediately available they gave me a loaner car to use until repairs could be made the following morning. When I picked up my car the following day I noticed my left rear blinker was out. They replaced it immediately at no charge. I even got a coupon for a free car wash as the service department was short staffed because of the holidays! More
Seamless buying experience Purchased a new GTI and from the test drive to delivery was smooth and simple. Excellent experience and for those who don't like phone calls and pres Purchased a new GTI and from the test drive to delivery was smooth and simple. Excellent experience and for those who don't like phone calls and pressure, email worked fine for me. More
Great Experience We just purchased a new VW Passat and the entire experience was pleasant. They understood our situation and were able to work out the perfect scenario We just purchased a new VW Passat and the entire experience was pleasant. They understood our situation and were able to work out the perfect scenario that allowed us to take home a brand new sedan. Looking forward to when we need to replace our next vehicle - we will definitely be replacing it with a VW! More
2015 VW e-Golf purchase I was interested in buying a new 2015 VW e-Golf and found a compelling Internet offer from Hudson Valley Volkswagen. The whole process was quick and p I was interested in buying a new 2015 VW e-Golf and found a compelling Internet offer from Hudson Valley Volkswagen. The whole process was quick and painless, the way buying a car should be. Moreover, the entire staff were incredibly nice - it is a very small dealership (and took me about an hour to get to) so that was probably related. THIS is exactly how buying a car - especially a ZEV - from a dealer should work. More
Fair, honest, and customer focused! I recently purchased a 2013 CPO Golf TDI. The experience was flawless with no issues. I had looked at the car a couple months back and there was no I recently purchased a 2013 CPO Golf TDI. The experience was flawless with no issues. I had looked at the car a couple months back and there was no pressure even when we couldn't come to an agreement on my trade. The general manager laid out his reasons for the value and didn't try to nickel and dime me. When I saw the car was still available and I had sold the other car, I called Eric up and inquired about the Golf again. Within a couple days we reached an amicable agreement. I flew into Stewart and Eric even came in on his day off to pick me up. The car is perfect and Mindy was great with the completion paperwork. They really have their stuff together and I will definitely be keeping an eye on their inventory. Excellent dealer and friendly staff all the way around! More