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Hudson Valley Volkswagen

Wappingers Falls, NY

4.4
515 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 515 reviews

October 05, 2015

Fantastic Attitude with speed! The whole time I was picking out a car the salesman "Fran" answered all of my questions and made sure I enjoyed my experience at Hudson Valley VW. The More

by rj22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Mar 29, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are pleased to hear that you were satisfied with our sales department. Our entire sales team takes great pride in providing all our valued and loyal customers with superior customer service and making all their buying experiences a pleasant one. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

September 30, 2015

Excellent Expirience It was a pleasure working with Eric to get my new Passat! He made the entire process painless and got me what I wanted. I just relocated to the area More

by pfapplin75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Mar 29, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am delighted to hear that you had an all around positive experience with our dealership. We strive each and every day to provide all our valued and loyal customers with exceptional service. As always, we appreciate your business. Regards, Hunter Barton - Sales Manager

September 13, 2015

Very happy with our purchase We did our research and decided to go with a VW. We had been to a different dealer and had a frustrating experience. We had a great experience here at More

by Seandroog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that Eric was helpful during your buying experience. Customer satisfaction is our top priority, so it is always greatly reassuring to hear about your latest experience with our dealership. We appreciate your business and thank you for choosing Hudson Valley VW. Regards, Hunter Barton - Sales Manager

September 09, 2015

Excellent service Brought my car in for a broken screen shade had to keep for a while, gave me a loaner car. Got my car back all nice and detailed, thank you for the se More

by Rlandi2775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide exceptional customer service to all our valued and loyal customers. We appreciate your business and thank you for choosing Hudson Valley VW. Regards, Will Regan - Service Manager

September 05, 2015

Excellent friendly service! From beginning to end they did an excellent job servicing my car. Jason was very friendly and easy to work with. The service was done thoroughly and I More

by Cherylbeetle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that you were pleased with our service department. We take pride in our work and always try to go the extra mile for our customers and exceed their expectations. Thank you for choosing Hudson Valley Volkswagen, we hope to see you again soon. Regards, Will Regan - Service Manager

August 30, 2015

Fran and Mindy did a great job! Bought my first VW from Fran Fuchs 5 years ago and now 300,000 miles later I bought my second Jetta TDI from him. Fran made the purchase process simp More

by 1ROJO1
Recommend Dealer
Yes
Employees Worked With
Fran & Mindy
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your excellent review. We appreciate you letting us know that you had an all around positive experience at Hudson Valley VW. Our top priority is our customer satisfaction, so it is always greatly reassuring to hear about your latest experience. I am pleased to hear that Fran & Mindy were so helpful during your buying experience. As always, we appreciate your continued business and thank you for choosing Hudson Valley Volkswagen. Regards, Hunter Barton - Sales Manager

August 29, 2015

They need more professional technician I brought my Jetta Hybrid for service due to engine light on, had my car for 4 days, charged me the engine light once again came on after putting in o More

by Trooper1x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review. I apologize for your less than satisfactory experience with our service department. Our goal is, and always has been to provide all our valued customers with outstanding service. If there is anything we can do to better serve you going forward please feel free to contact me directly. Regards, Will Regan - Service Manager

August 21, 2015

Professional Team I have been dealing with Hudson Valley Volkswagen for many years and they have always been professional, courteous and always helpful in selecting the More

by Mimi0922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. It really means a lot to us when a valued customer takes the time to write a review about their positive experience at Hudson Valley VW. Our goal each and every day is to provide excellent service and exceed all our valued customers' expectations. It has been a pleasure doing continued business with you. Regards, Hunter Barton - Sales Manager

August 20, 2015

" Best Experience" I went to a lot of different dealerships before i chose the car i wanted to buy, this was by far the best place I've been to, I was helped immediately More

by Angel Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dariusz Bak
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review. I am very pleased to hear that you had a pleasant experience at Hudson Valley VW. Our team works diligently each and every day to ensure that all our customers have positive experiences with our dealership. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

August 18, 2015

Amazing customer service and great people! We just purchased our second car from Hudson Valley VW. Scott Curtis is the best and has sold us two amazing vehicles that we love. He goes above and More

by Jon Sim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Congratulations on your new car! I am happy to hear that our sales team was helpful during your sales process. Scott is an important member of our sales team, and exemplifies the high standards and ethics we set for ourselves. We appreciate your continued business and look forward to serving your needs again in the future. Thank you for choosing Hudson Valley VW. Regards, Hunter Barton - Sales Manager

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