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Hudson Valley Volkswagen

Wappingers Falls, NY

4.5
521 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 521 reviews

November 27, 2024

The self person named Michael. He was so great of giving my aunt a good price on a Taho He was very considerate and kind towards three ladies looking to buy a used car and we ended More

by este,yardon4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 27, 2024 -

Hudson Valley Volkswagen responded

Hello, Thank you so much for sharing your experience! We're thrilled to hear that Michael was able to assist you and your aunt so well. It's wonderful to know that his kindness, consideration, and great pricing made your car shopping experience a positive one. We’re so glad you found the perfect lease deal! We truly appreciate your feedback, and we look forward to helping you again in the future.

November 25, 2024

Shannon and my customer service representative, I forgot his name,, were excellent . My car had to remain at the dealership until repaired, so I was given a new loaner without hesitation. I was kept inf More

by bgalotti53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, service manager.
Nov 25, 2024 -

Hudson Valley Volkswagen responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that our team provided excellent service. We understand how important it is to keep you informed and make the process as smooth as possible, and we're glad we could do that for you. If you ever need anything else, don’t hesitate to reach out. We look forward to assisting you again in the future!

November 19, 2024

The experience was smooth. Very helpful and made my first car buying experience great. Would definitely recommend. More

by jbkny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hughes, Dario Ferrer, Chip
Nov 20, 2024 -

Hudson Valley Volkswagen responded

Hello, Thank you for sharing your feedback! We're so glad to hear that your first car buying experience with us was smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

November 15, 2024

Very good helpful easy relaxing attending service I wood recommend. Anybody who is looking to buy this is the place to go and buy a car More

by jack4nyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GRAZIA BUETI, Jeremy Abramson, Eric Schmitt, Master TPC
Nov 18, 2024 -

Hudson Valley Volkswagen responded

Hi Jack, Thank you very much for your great review, we are excited to know that we were able to help you with your new purchase! Your recommendation means the world to us as it is the highest form of compliment. We look forward to seeing you again!

October 17, 2024

Excellent from start to finish. Went in asking for a base model car and wasn’t once pushed into a higher trim level even when I asked about differences between trim levels. Car was More

by Tyler.warren.construction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Oct 21, 2024 -

Hudson Valley Volkswagen responded

Tyler, Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and pressure-free from start to finish. It's great to know our team was able to meet your needs and work seamlessly with your bank. Enjoy your new car, and if you have any questions down the road, we're here to help!

September 30, 2024

Decided to venture on out to the EV side. It’s been a fun car so far. Quick acceleration!! The charge for me has been good. I drive 2-5 miles a day to and from work. Occasional local weekend More

by tanya.travis74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hughes
Oct 02, 2024 -

Hudson Valley Volkswagen responded

Thank you for sharing your experience! We're excited to hear that you're enjoying your venture into the EV world and that the car is a great fit for your daily drives and weekend trips. It's awesome that you're getting such efficiency from the charge, and the ambient lighting sounds like a fun favorite! If you have any questions while learning the features, feel free to reach out. Happy driving!

September 19, 2024

The people at the desk aren't always courteous. It's a big thing for me. After the work was done replacing my fuel pump did not put things back in place the Jim wall in my back window. I couldn't s More

by Jay Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know the name of the employee who was rude to me, but she had blonde hair. Her disposition was not pleasant.
Sep 20, 2024 -

Hudson Valley Volkswagen responded

thank you for your feedback, Jay. We sincerely apologize for the lack of courtesy you experienced and for the oversight in not properly reassembling your vehicle. Your safety is our top priority, and this is not the level of service we strive to provide. If there’s anything we can do to make this right, please don’t hesitate to reach out.

August 01, 2024

Worked with Eric (again) and Kevin, couldn't be happier. Both made me feel comfortable and confident w the purchase. . More

by MFurfey
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Aug 05, 2024 -

Hudson Valley Volkswagen responded

Thank you for your kind review! We're happy to hear that Eric and Kevin made you feel comfortable with your purchase. If you need anything else in the future please do not hesitate to reach out!

July 29, 2024

Great service! I had an issue with the overhead panel of my car and Kenny Goldsmith solved my problem immediately. I highly recommend Hudson Valley Volkswagen to an More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Goldsmith
Jul 29, 2024 -

Hudson Valley Volkswagen responded

Thank you for your kind words! We're thrilled to hear that Kenny Goldsmith provided you with excellent service. Your recommendation means a lot to us at Hudson Valley Volkswagen!

July 16, 2024

Exceptional service every time! !! We appreciate hudson valley VW so much and we are so thankful for the constant care of our vehicles More

by tanya.travis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Paravati
Jul 17, 2024 -

Hudson Valley Volkswagen responded

Thank you so much for your kind words! We're delighted to hear that you've consistently received exceptional service from us. We truly appreciate your trust in Hudson Valley VW and look forward to continuing to care for your vehicles.

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