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Hudson Toyota
Jersey City, NJ
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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612 Reviews of Hudson Toyota
August 21, 2018
Third car This is my Third lease with this dealer ship and all Thanks to Daniel Roa who has always given me the best deals ... same sales guys every time ... This is my Third lease with this dealer ship and all Thanks to Daniel Roa who has always given me the best deals ... same sales guys every time ... on my third lease now ... happy customer... More
by Toyotagirl
Employees Worked With
Daniel Roa
August 06, 2018
Very good with the dealer I have a greater business with personel of Hudson thanks for my new baby and very happy with the deal Thanks for everything Thanks to my sales Alci I have a greater business with personel of Hudson thanks for my new baby and very happy with the deal Thanks for everything Thanks to my sales Alci for his develoment on sales convincent and powerful More
by Marussia00
Employees Worked With
Alci Espinoza
June 29, 2018
Great experience, very professional customer service. Very pleasant experience getting serviced at this particular facility. Definitely would go back to handle future issues. Customer service was great, t Very pleasant experience getting serviced at this particular facility. Definitely would go back to handle future issues. Customer service was great, the wait time was not long, and a very comfortable waiting area is definitely a plus. More
by Hinson
Employees Worked With
John F Gutierrez
June 15, 2018
Service Department I do not live in Jersey City but work there so thought I would take my Toyota Highlander there for service. This was going to be the first service I I do not live in Jersey City but work there so thought I would take my Toyota Highlander there for service. This was going to be the first service I had on my lease for my 5000 mile oil change and tire rotation. I live in an area where I have to park my car on the street and I had noticed some scratches on the side of the vehicle from bushes and trees in the neighborhood. I had brought them to Toyota's attention and they assured me they would take care of it. Cynthia Cuevas who is the Customer Relations Manager was my first point of contact. She was so friendly and professional from the start. Not only was I impressed with that from the beginning but it was her follow through and accountability of making sure the car was taken care of correctly that made her and her team stand out from the rest. Most dealerships would have just done a half assed job on the scratches and moved on to the next, not Hudson Toyota. Cynthia made sure to get all the the players on her team involved from Craig Malise, the Service Director to Ana Segura who took care of getting me a loaner vehicle while the work was being done. I had expected them to have the car for 24-48 hours and then have it back. That was not the case. After the car came back from the body shop, Craig and his team determined that the car was not done to the high standard that Hudson Toyota holds. They returned the car to the body shop for a closer attention to detail. I am so glad that Ana was able to get me a loaner vehicle as I could not have been without a car for such an amount of time. When I got the car back I was amazed at how beautiful it looked. I am not kidding it looked just as good from the day I drove it off the lot. Being in the sales/customer service business myself I take great pride is accountability, follow through and communication. Cynthia and her entire team went above and beyond my expectations. There is no question I will only be taking my car to Hudson Toyota for any repairs or servicing I need in the future. I implore anyone who drives a Toyota to take their cars to Hudson Toyota for anything you need, even if it is a simple question about whether or not something is running right on the vehicle. Thank you all again for everything!!! More
by Vialinda0909
Employees Worked With
Cynthia Cuevas, Ana Segura, Craig Malise
May 07, 2018
Came back after purchasing my last car in 2011 I purchased a used Corolla in 2011, and came back to trade in and purchase another used Corolla today. I got an excellent value for my trade-in, and A I purchased a used Corolla in 2011, and came back to trade in and purchase another used Corolla today. I got an excellent value for my trade-in, and Abel was very accommodating to me and my in-laws, who were also purchasing. I'll be back in 10 years when the car starts getting old! More
by Lindsey
Employees Worked With
Abel
April 18, 2018
great! painless. hustle free environment I just want to extend my thanks to Richard Tuazon who gave me a great deal on my 2018 Rav4. My wife was very happy with her new car and Richard was I just want to extend my thanks to Richard Tuazon who gave me a great deal on my 2018 Rav4. My wife was very happy with her new car and Richard was so helpful and knowledgeable. I will recommend all my friends to go see Richard for a great deal. Thanks Richard! More
by xfiles
Employees Worked With
Richard
March 28, 2018
2018 Corolla IM I purchased a 2018 corolla im on 2/23/18 when i got there they gave me 4 different sales man untill I finally got one they kept saying he is taking ca I purchased a 2018 corolla im on 2/23/18 when i got there they gave me 4 different sales man untill I finally got one they kept saying he is taking care of u jumping one guy to another then when we made the deal the sales man told me they where giving me remote start i had my brother inlaw with me which he cosign n my sister was there too n heard him say it to me. To make story short when i sign the contract i saw they charge me 699 for a remote start which the sales men said he was giving me which to me i understood it was free n then i saw another charge for some paint protection which was another 599 which I was not told when we where making the deal i was about to leave the contract on the table the manager came n said I told u about these charges which he never did when we made the deal i felt like they where calling me a liar.To make story short I felt I was not treated right I did not saw the friendlynes from the manager n sales person n i was never told about these hidden charges i think i will never go back a buy a car from them againg or send Any one there to buy a car. After almost a month a manager call me n ask me what happen n I explain to him what happen so he said he was going to call me back within a few days to see what he could do n to this date still waiting for his call !!!! More
by jayfresh1271
Employees Worked With
N/A
March 18, 2018
Very happy with my experience at Hudson Toyota I am very happy with my experience with Mina Youssef of Hudson Toyota. Mina was proactive in searching for a reliable SUV for me and was quick to answ I am very happy with my experience with Mina Youssef of Hudson Toyota. Mina was proactive in searching for a reliable SUV for me and was quick to answer questions as they came up. He is very professional, polite and works with you to get you what you want. Highly recommend to anyone looking to buy their next vehicle. Best. Thanks, Vivek Sood More
by Vivek Sood
Employees Worked With
Mina Youssef
March 07, 2018
Hudson Toyota We have been leasing vehicles from Hudson Toyota for many years. Never any issues. Always goes as planned. The people we delt with were really knowled We have been leasing vehicles from Hudson Toyota for many years. Never any issues. Always goes as planned. The people we delt with were really knowledgeable and friendly. More
by Pam322
Employees Worked With
Alan Edwards
February 13, 2018
Purchased 2015 Camry SE The best dealership I’ve dealt with from start to finish very professional and knowledgeable of the product It was a breeze from start to finish The best dealership I’ve dealt with from start to finish very professional and knowledgeable of the product It was a breeze from start to finish thanks to billy Lucero and everyone at Hudson Toyota More
by Joe s
Employees Worked With
John Kim. Billy Lucero Juan garcia
