Hudson Subaru

Chito and the staff at Hudson Subaru were very honest and straight forward from beginning to end, which is rare in my experience. I never felt pressured to buy extras and add ons, but they were offered and straight forward from beginning to end, which is rare in my experience. I never felt pressured to buy extras and add ons, but they were offered and explained clearly in the event I was interested. Chito was polite and professional throughout the whole process. After some negotiation, Hudson and Chito were able to give me good value on my trade and a great price on my new Subaru. Very satisfied with the whole experience, thank you Chito and Hudson Subaru. More

So I went to Hudson Subaru by response of the WBLS radio ad. We looked at some nice cars and went on in to do the normal paperwork. Unfortunate for me I did not qualify for that special. Realizing my limita ad. We looked at some nice cars and went on in to do the normal paperwork. Unfortunate for me I did not qualify for that special. Realizing my limitations and the cars I was looking at wouldn't be mine under this special, I stood up and was ready to leave. As I was getting ready to walk out the door assuming the ad was nothing more than a bait to get you into the dealership - the salesman Jose Diaz says "we're still going to give you a deal, don't worry - give me a second"... My guess is he went back and found out what we could get approved for. He came back and asked if he could show us some other cars. I asked him why, he explained it totally. So we went and looked. We saw one we really liked and went in to see what the damage would be. As we talked numbers, I wasn't buying into it and decided to leave. What he said made sense, but I had to be sure. It sounded to literal to be true. I told them I'd be back. We went to another dealer, ran through the same process and guess what? Same story. So Jose wasn't lying, he was being very honest. Long story short, I reached out to Jose, we went back to Hudson Subaru, met with Jose and purchased our car. It ended up being more than I wanted to spend, but it was no different at the other dealer. The difference was unlike the other dealer, Jose broke it down as to why the payment couldn't be what I had hoped for. This by far showed us as the back-end numbers game they played and they were very honest about it all. The rest of the process was normal, no surprises - leading all the way up to the finance sitting with Frank (who's a cool guy). We drove off the lot with our car, which still has manufacturer warranty and happy. The next day the dealer Jose called to see if everything was OK and suggested to come right back if we had any problems. I called the dealer a few days after and they were more than happy to see my car for a general check-up. We've had the car for about 2 weeks now and it feels like a win all the way around. For the folks feeling like they were ripped off, mislead, lied to, etc. You have to realize what you're getting into before you walk into the door. Unless you have thee perfect credentials or aren't realistic about not having them - you're going to complain :) More

Awesome group to work with, had just leased a new car and Hurricane Sandy hit within a week and they bent over backwards to get me back in a car with a month and a half!! !! Worked with all and the recepti Hurricane Sandy hit within a week and they bent over backwards to get me back in a car with a month and a half!! !! Worked with all and the receptionists are also the best!! even came to the train station and picked me up! Went above and beyond!!! More

My car was flooded during superstorm Sandy, and because I had a positive experience buying my car less than two years earlier, I mad sure to come back to Hudson Subaru for a new replacement car. Jeremy Shar had a positive experience buying my car less than two years earlier, I mad sure to come back to Hudson Subaru for a new replacement car. Jeremy Sharp was very responsive when I called him on his cell phone a mere hours after the storm, and well before the dealership had power restored. A few days later when I was able to visit the dealership, George Too was very good to work with as well. Absolutely zero of the typical car dealer B.S.! More

Sales staff is professional and treat customers with integrity; doing business with customers to keep them coming back. Service people are courteous, honest and don't try to sell service or parts not n integrity; doing business with customers to keep them coming back. Service people are courteous, honest and don't try to sell service or parts not needed and are extremely helpful. More

Simon provided lots of information about the available vehicles via email and phone so that we knew what to expect when we arrived. Since we were without a car, Simon and Chito arranged to pick us up at vehicles via email and phone so that we knew what to expect when we arrived. Since we were without a car, Simon and Chito arranged to pick us up at the light rail station. Chito was very through explaining the details of the car and shepherding us through the purchase process. He also made sure we understood all of the buttons, controls and levers in the car. Frank made the financing process easy. More

Mr. Chito Encarnacion was very helpful and he is really professional .I have bought a subaru XV crosstrek from him a week ago. thank you so much. professional .I have bought a subaru XV crosstrek from him a week ago. thank you so much. More

I came to this dealer after a long search for my dream used car. I found a car online and came to the dealer after a long drive. I was afraid it was another "bait and switch" since the deal was so great o used car. I found a car online and came to the dealer after a long drive. I was afraid it was another "bait and switch" since the deal was so great on this car. After arriving to the dealer Chito greeted me and help me close a great deal. The car was at the price announced online and even though I arrived at 8 pm Chito promised they'll all stay if I wanted to close a deal. I tested the car and loved it, Chito and his team helped me drive home giving me a decent deal on my trade in and excelent financing terms. Chito is great and I would recommend this dealer anytime. I recommend you do your home work and come prepared to the dealer. Thanks to Hudson Subaru in Jersey City and particularly to Chito. More

Thank you so much again to Jeremy Sharp. We got our first Subaru from you last year. Unfortunately when Sandy hit, we lost our outback. First call I made to Subaru, bam! Jeremy immediately accomodated us. Ch Subaru from you last year. Unfortunately when Sandy hit, we lost our outback. First call I made to Subaru, bam! Jeremy immediately accomodated us. Chito did such an amazing job to get us our new Outback, then Frank patiently finalized everything with my 1 year old getting fussy in his office. Thanks so much for such great service! No pressure, just great service! More

Bought our first Subaru Outback today, great service and great experience. Jeremy Sharp is awesome, I would recommend anyone to him. No pressure, gave us all the time we needed to decide on getting a brand great experience. Jeremy Sharp is awesome, I would recommend anyone to him. No pressure, gave us all the time we needed to decide on getting a brand new car. Quick and easy process, took 2 hours to get car and keys. Jeremy had the patience to show car the features and go for a test drive even on a rainy day. Thank so much! More