Hudson Subaru

Had purchased from this dealership twice before. The second time I had some issues with the salesman, and had not planned on returning. I happened to get an email from Jeremy at the time I was looking f second time I had some issues with the salesman, and had not planned on returning. I happened to get an email from Jeremy at the time I was looking for this vehicle. I was pleased with his help during my first purchase so decided to make him aware of my displeasure with my last experience. I have to say he, and the rest of the Hudson Subaru management, responded to my concerns and went out of their way to make this transaction easy and smooth. I would definitely return. More

I needed a car after totaling our most beloved Odyssey van thanks to a Deer. We had spent several days looking at so many different vehicles at many dealerships, had no idea at all what we wanted, dealt w van thanks to a Deer. We had spent several days looking at so many different vehicles at many dealerships, had no idea at all what we wanted, dealt with some pushy sales people at other dealers. I ended up at Hudson Subaru and My salesman Chito had us to check out many cars, answered all our questions quickly and accurately was very helpful and never pressured us. Simon and Frank quickly found the right financing, explained the service contracts contacted my insurance company and if not that I wanted a mirror repainted and remote starter installed would of had me in my new Subaru that same night, it only took till the next afternoon till Chito called and said it would be ready by 6:00 we came in signed the last few papers and were on our way. All I have to say is WAY-TO-GO Thanks Guys !! More

I had a wonderful experience at this dealership. Everyone was very professional. Chito is my new favorite sales adviser. He took his time showing me the cars in his lot. when I asked for his honest opinion a was very professional. Chito is my new favorite sales adviser. He took his time showing me the cars in his lot. when I asked for his honest opinion about the cars I test drove, he gave it even if he knew the answer could cost him the sale. He was great at finding the best price he could for the cars. Since the car I went to go see was not to my liking, he searched the whole lot trying to find something I would take in it's place. Then when the price of the vehicle he found for me was higher then what I came to buy, he bargained with his own sales manager over and over until his manager folded and agreed to sell the car for the price I was willing to buy it for. Even more important than the price, after I agreed to buy the car, the paperwork and signing process was very fast. I've had some terrible experiences at dealerships where after finding the car I wanted, I would have to wait hours (sometimes 5 or 6 ) just to sign closing papers. This time it was the reverse. Chito spent most of my time showing me the cars on the lot, getting the keys for every car I wanted to look at, even if it was the same car just in a different color. The whole team at this dealership is just excellent. I brought 7 cars at dealers in my life of which only 5 was new. This by far and away is my best experience to date. More

Overall, good staff and pretty easy to work with. Pedro is like the dad who wants to tell you everything about a vehicle, in that very endearing way! They made the deal work and got us in a new Subaru Cro is like the dad who wants to tell you everything about a vehicle, in that very endearing way! They made the deal work and got us in a new Subaru Crosstrek XV at a pretty reasonable price. We're happy and the guys were nice enough (it is a car dealership, after all)! We hope you stop by Subaru and ask for Pedro or Simon. Happy shopping. More

Chito and the staff at Hudson Subaru were very honest and straight forward from beginning to end, which is rare in my experience. I never felt pressured to buy extras and add ons, but they were offered and straight forward from beginning to end, which is rare in my experience. I never felt pressured to buy extras and add ons, but they were offered and explained clearly in the event I was interested. Chito was polite and professional throughout the whole process. After some negotiation, Hudson and Chito were able to give me good value on my trade and a great price on my new Subaru. Very satisfied with the whole experience, thank you Chito and Hudson Subaru. More

So I went to Hudson Subaru by response of the WBLS radio ad. We looked at some nice cars and went on in to do the normal paperwork. Unfortunate for me I did not qualify for that special. Realizing my limita ad. We looked at some nice cars and went on in to do the normal paperwork. Unfortunate for me I did not qualify for that special. Realizing my limitations and the cars I was looking at wouldn't be mine under this special, I stood up and was ready to leave. As I was getting ready to walk out the door assuming the ad was nothing more than a bait to get you into the dealership - the salesman Jose Diaz says "we're still going to give you a deal, don't worry - give me a second"... My guess is he went back and found out what we could get approved for. He came back and asked if he could show us some other cars. I asked him why, he explained it totally. So we went and looked. We saw one we really liked and went in to see what the damage would be. As we talked numbers, I wasn't buying into it and decided to leave. What he said made sense, but I had to be sure. It sounded to literal to be true. I told them I'd be back. We went to another dealer, ran through the same process and guess what? Same story. So Jose wasn't lying, he was being very honest. Long story short, I reached out to Jose, we went back to Hudson Subaru, met with Jose and purchased our car. It ended up being more than I wanted to spend, but it was no different at the other dealer. The difference was unlike the other dealer, Jose broke it down as to why the payment couldn't be what I had hoped for. This by far showed us as the back-end numbers game they played and they were very honest about it all. The rest of the process was normal, no surprises - leading all the way up to the finance sitting with Frank (who's a cool guy). We drove off the lot with our car, which still has manufacturer warranty and happy. The next day the dealer Jose called to see if everything was OK and suggested to come right back if we had any problems. I called the dealer a few days after and they were more than happy to see my car for a general check-up. We've had the car for about 2 weeks now and it feels like a win all the way around. For the folks feeling like they were ripped off, mislead, lied to, etc. You have to realize what you're getting into before you walk into the door. Unless you have thee perfect credentials or aren't realistic about not having them - you're going to complain :) More

Awesome group to work with, had just leased a new car and Hurricane Sandy hit within a week and they bent over backwards to get me back in a car with a month and a half!! !! Worked with all and the recepti Hurricane Sandy hit within a week and they bent over backwards to get me back in a car with a month and a half!! !! Worked with all and the receptionists are also the best!! even came to the train station and picked me up! Went above and beyond!!! More

My car was flooded during superstorm Sandy, and because I had a positive experience buying my car less than two years earlier, I mad sure to come back to Hudson Subaru for a new replacement car. Jeremy Shar had a positive experience buying my car less than two years earlier, I mad sure to come back to Hudson Subaru for a new replacement car. Jeremy Sharp was very responsive when I called him on his cell phone a mere hours after the storm, and well before the dealership had power restored. A few days later when I was able to visit the dealership, George Too was very good to work with as well. Absolutely zero of the typical car dealer B.S.! More

Sales staff is professional and treat customers with integrity; doing business with customers to keep them coming back. Service people are courteous, honest and don't try to sell service or parts not n integrity; doing business with customers to keep them coming back. Service people are courteous, honest and don't try to sell service or parts not needed and are extremely helpful. More

Mr. Chito Encarnacion was very helpful and he is really professional .I have bought a subaru XV crosstrek from him a week ago. thank you so much. professional .I have bought a subaru XV crosstrek from him a week ago. thank you so much. More