Hudson Subaru

I visited Hudson Subaru because it is a buying center for the Auto-Trader Trade In Market Place to sell my car. The process was very smooth and the person in charge of the program Habby Younan, was friendly the Auto-Trader Trade In Market Place to sell my car. The process was very smooth and the person in charge of the program Habby Younan, was friendly, helpful and got me through the process quickly. I recommend him and this program highly, More

I bought my Subaru Forester in Jan 2013. Took my car to the dealer for the 1st service in May 2013. On 5/03/13 - My car got hit by a 3rd party on the Dealer Premise while the mechanic was driving the car the dealer for the 1st service in May 2013. On 5/03/13 - My car got hit by a 3rd party on the Dealer Premise while the mechanic was driving the car. John (service manager) provided a loaner car (Impreza) and promised that the car will be fixed by 5/08, but since I am out of the town I can pick it up by 5/10. Waited until 5/09, I received not a single call from the Dealer CSR or Service dept whether the car is ready or not . Finally, I called the salesman (Giorgio) & sales manager (Simon) who sold the car to me, but I am told to "CHECK WITH SERVICE DEPT since this incident happened in Service". Salesman promised that someone will call me in "SHORT TIME", but not a single call on 5/09.... On contrary, I received at least 7 "automatic service reminder" calls within 3 days, before the date of service, although I asked to "STOP" this reminder calls. I wish they spent that energy and infrastructure in "after-sale" or "after-service" courtesy calls No one calls on 5/10. Again I had to call on 5/10 to check on the update.... Again I am promised that someone will get back to me shortly. Today it is 5/13, I am yet to receive any calls from CSR, sales manager, or service manager. I had planned a road trip with bunch of friends over the weekend, but the loaner car (Impreza) was too small compared to my SUV (Forester). In order to avoid ruining my weekend plans, I had to rent a car from Hertz at the end moment. I am disappointed to see the total lack of courtesy and customer service in dealing with this incident which happened on their premise. I am also disappointed to see the lack of coordination between Sales & Service department. The customer is being treated as ping-pong ball. Last but not the least, I am yet to receive any update on the my request for the compensation for this incident. I purchased a 3 year "Free Maintenance Service" plan which was explained as "it will cover all maintenance and service needs for 3 years and all I will have to worry about is Gas and Tires".... But to my surprise, I find out that there WILL BE few things, which will NOT be covered under my plan during future service, hence as a compensation to this incident, I am offered "ONE Free service". I have also purchased an "extended warranty plan" which will kick-in after the Manufacturer warranty runs out... Now I am not sure whether I made a right decision buying the Car from this dealer, let alone the extended warranty and maintenance+service plans !!! Pathetic customer service !! More

Found a great RAV4 online that they received on a trade in, Internet price was already right on, employees were super friendly and hooked it up, 6 yr old vehicle had continuous Toyota dealer servicing, so in, Internet price was already right on, employees were super friendly and hooked it up, 6 yr old vehicle had continuous Toyota dealer servicing, so I was able to get a 3 yr manufacturer's warrantee on a 6 yr old car w 64,000 miles - & did I fell you price was already right ? Yes, I left very happy and the employees mentioned above all facilitated the deal. More

Ebram is a great salesman; he is very friendly and cooperative.He made the transaction very smooth.I highly recommend him at Hudson Subaru Mubashir Mohammed cooperative.He made the transaction very smooth.I highly recommend him at Hudson Subaru Mubashir Mohammed More

I met Chito at the Car show N.Y. and was impresed with his knowledge and friendlyness. As you might expect a large dollar purchase such as a new car requires a level of trust between the buyer and the se his knowledge and friendlyness. As you might expect a large dollar purchase such as a new car requires a level of trust between the buyer and the seller. So far the trust I put into accepting his word proved well founded. More

My experience at the Hudson Subaru was a pleasant one. Chito and Simon were very friendly. Chito was very knowledgeable about the car that I brought. I would recommend Hudson Subaru. Chito and Simon were very friendly. Chito was very knowledgeable about the car that I brought. I would recommend Hudson Subaru. More

Saw the exact vehicle I wanted showing "in stock" at Hudson's lot. I live about 2.5 hours away and initially contacted Hudson with the intent of negotiating a price to use in negotiation at a stock" at Hudson's lot. I live about 2.5 hours away and initially contacted Hudson with the intent of negotiating a price to use in negotiation at a local dealer. I dealt primarily with Simon Sedrak and negotiated the price of the car over phone and email. I ended up being offered the exact car I wanted with all the options I asked for for significantly less than the local dealer had offered. When I showed the offer to the local Subaru dealer I had been planning to buy from, the salesman actually told me there was no way for them to match the price and I should just go get the car from Hudson. Since my experience so far had been positive, I confirmed everything that was promised would be honored if I drove out to the dealership. I was told it would be and was able to lock in everything but the interest rate prior to making the drive out to the dealer. I placed a $1000 refundable deposit on the car to hold it. Drove out Friday evening and arrived at the dealership around 830pm. As promised, I was offered the car and options at the price agreed upon ahead of time. There were no major surprises and the small issues that came up were resolved to my satisfaction. (There was a misunderstanding about when an optional mirror would be installed. I did not want to drive back for them to install it when it arrived so they overnighted it to me and I installed it myself. Also, the dealer's exterior detail was done sloppily and left swirl marks in the paint. I sent an estimate from a local detail shop to clean, polish and wax the car to Simon and he sent me a check to cover the service plus $60 for the inconvenience!). Ended up buying the car that night and finally left the dealer a little after midnight. I appreciated being treated well even though we were there at the end of their day. It was a long drive but I was treated well and got a great deal on a car which was rated as the number one hardest to negotiate (AOL Autos, April 2013). Now that everything is said and done, I have no reservations about recommending Hudson Subaru to anyone looking for a good experience buying a new car. Ask for Simon...he will treat you right. More

Have either purchased and or leased approximately 10 cars/trucks in our lifetime and this by far has been the most pleasant buying experience. Our salesman George Too and his manager Simon Sedrak were cars/trucks in our lifetime and this by far has been the most pleasant buying experience. Our salesman George Too and his manager Simon Sedrak were terrific and I'm sure we will be returning customers.Already has my first service experience which was also a very positive experience. I hope this will continue in the future. I would rate them an A Plus Plus. More

This is the second subaru i've purchased from hudson subaru. my first was an outback. which was awesome. last week i traded it in for a 2014 forester. i got a great price on the my outback and the entir subaru. my first was an outback. which was awesome. last week i traded it in for a 2014 forester. i got a great price on the my outback and the entire experience was painless. I worked with abram labib, who's a nice guy and a straight-shooter. he didn't try and sell me something i didn't want, and in the end gave me a great deal. i can't say buying a new car is fun, but this dealership is a class act, and has none of the negatives sometimes associated with dealerships. totally recommend. More

Hudson Subaru made the process of buying a new car as easy as possible...no hassle. Gave me a great trade-in value prior to arriving as well as a great deal on a new lease. I would definitely recommend t easy as possible...no hassle. Gave me a great trade-in value prior to arriving as well as a great deal on a new lease. I would definitely recommend them and look forward to doing business with them in the future. More