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Hudson Subaru
Jersey City, NJ
1,121 Reviews
We are a stand alone Subaru Dealer. We sell only Subaru here, no other brands. We serve Hudson County, New York City, Bayonne, Hoboken, Jersey City, and all surrounding areas.
We know you, the Subaru buyer, your expections when buying and servicing your Subaru.
We are internet friendly, and also have great regard of your time.
The most important people walk through our doors...
Our Customers...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,121 reviews
August 23, 2013
I was looking for a 20I4 Subaru Forester for a while. It was told there are a lot of dealerships on route 440 or Hudson area. I found Hudson Subaru online. They seemed to have a decent inventory of Forester was told there are a lot of dealerships on route 440 or Hudson area. I found Hudson Subaru online. They seemed to have a decent inventory of Foresters. Monday I visited the place to see if they had the model I wanted. I dealt with Dawn (salesperson) and Mark (manager) initially. Mark worked with me on the price. Tuesday I put a deposit down and obtained the signed bill of sale. I obtained the loan, insurance and cashier checks to purchase the vehicle on Saturday. I arrived at Hudson Subaru and during inspection of the vehicle, I noticed there were several scratches all over and damage to the front bumper. I informed Dawn and eventually Jose (mark’s manager) of the issues. They tried to buff out the scratches but they needed a paint guy to fix the front bumper who usually comes in on Tuesdays. I told them I did not want to take the car home and bring it back in that condition since it was supposed to be a brand new car. I told them to call me once the issues were fixed and I would come to inspect it again with the intention of purchasing the vehicle. As I left the dealership I overheard a salesman ask Dawn if I left yet. I shrugged it off and left. Monday, Dawn called and told me that they sold my car ‘as is’ it that Saturday and they had another vehicle for me that had to be driven in. It would have about 100 miles on it. “What happened to my car?” I had to cancel the insurance, auto loan and returned the checks. Mind you there were fees that I had to pay to cancel it. The dealership showed no concern about them selling a car that was spoken for. Mark told me to trust him since I would not have liked my vehicle after they repaired it. I felt like they have done this before. They showed no remorse and tried to put the blame on me for not taking the damaged car “AS IS.” I contacted the Customer Relations Manager, Christina and informed her of the situation. Mark told her a different story so then a 3 way conversation ensued. Mark made sure that I knew that I would never find an honest and helpful salesman/manager as him. I hope I never do because at the end of the day my time was wasted. I am carless and I am out of money. No one should ever have to experience anything like this. My experience with this dealership was awful and I hope whomever purchased my car enjoy it. More
by carless1
Employees Worked With
Mark, Jose, Dawn Meeney
August 23, 2013
He was very helpful and guided me towards my purchase. Also there friendliness was off the chart. It felt as thou i was being married to the car and they were picking the right bride for me. Also there friendliness was off the chart. It felt as thou i was being married to the car and they were picking the right bride for me. More
by mallam
Employees Worked With
August 22, 2013
It was an excellent experience. I would definitely recommend this dealership and most especially Chito Encarnacion to anyone looking to buy or lease a Subaru. recommend this dealership and most especially Chito Encarnacion to anyone looking to buy or lease a Subaru. More
by mverdibello
Employees Worked With
August 16, 2013
I would recommend this dealer to anyone looking into buy a new or used car. I bought a 2014 SUBARU FORESTER and it's my second car I bought from these dealer in past four years. I can call Mr. Chito Encarna a new or used car. I bought a 2014 SUBARU FORESTER and it's my second car I bought from these dealer in past four years. I can call Mr. Chito Encarnacion as my family cars expert and salesperson. Chito is very professional. He knows the products very well and can articulate that to the customers in simple terms. Chito works for the customers, to get best price for a great product He sells. Hudson Subaru has great stock on SUBARUS and quick turn-around. If you are looking for a SUBARU in the metropolitan area Chito Encarnacion is the answer. More
by Arsen05
Employees Worked With
August 12, 2013
I Financed a Suburu XV Crosstrek Limited in Desert Khaki with black leather interior. Being a young lady in my 30s, I was nervous to enter a car dealership on my own and negotiate a deal. I did some resear with black leather interior. Being a young lady in my 30s, I was nervous to enter a car dealership on my own and negotiate a deal. I did some research and found the info I needed to be comfortable with the car dealing process. Chito was great. He was very professional, knowledgeable and pleasant. I would highly recommend buying a car from Chito! More
by lex1starr
Employees Worked With
August 02, 2013
mr encarnacion was very professional and friendly. The moment I started talking to this gentleman , i sensed that he was trustworthy and knowledgeable. That was the reason it took only a few hours to deci moment I started talking to this gentleman , i sensed that he was trustworthy and knowledgeable. That was the reason it took only a few hours to decide and bought the vehilcle. More
by leonida
Employees Worked With
July 29, 2013
We purchased a used Outback from them and it was (and continues to be a terrible experience). We are now driving with an expired registration as they have not updated us, or sent us our official plates/r continues to be a terrible experience). We are now driving with an expired registration as they have not updated us, or sent us our official plates/registration, although we have already PAID for this. In addition, we needed a part that has also not come in. No updates, no status, no communication. Simple terrible and the WORST experience ever in purchasing a car. We have wasted countless hours with these guys and went to pick up the car, which was not ready and no one called to cancel the pickup. Stay away. More
by screejunk
July 18, 2013
We have been buying cars for our personal use for many years and this by far is the best experience we had and we all attribute it to Chito Encarnacion. He made us very comfortable and assured. He is hone years and this by far is the best experience we had and we all attribute it to Chito Encarnacion. He made us very comfortable and assured. He is honest and took the time to explain about the whole deal and especially about the cars we were considering. He carefully listened and understood what we were looking for. In our experience one of the necessary things that one has to do but is not so pleasant is buying a car because of the hugling and pressure selling that comes with it. We experience none of that instead it became such a pleasant experience. We could not say enough about Chito Encarnacion. He is a gentleman and scholar. We will recommend him and this dealership to friends and relatives 100%. We thank Chito for his excellent service. We are sure to come back for our next car.. More
by JerTin777
Employees Worked With
July 18, 2013
Yesterday we drove our new forester home to Manhattan from Jersey City. Chito Encarnacion, our salesman,was responsive, patient, informative and friendly.. He test drove the exact model forester with u from Jersey City. Chito Encarnacion, our salesman,was responsive, patient, informative and friendly.. He test drove the exact model forester with us, located the exact color, model and accesories and was correct in its brief delivery time. He answered all our questions and promptly returned phone calls. Hudson Subaru has great stock on subarus and quick turn-around. If you are looking for a forester in the metropolitan area Chito is the answer. More
by Claire11
July 11, 2013
Chito's experience and talent is world-class. Giorgi is a rising start. I strongly recommend to work with them when considering buying a Subaru. is a rising start. I strongly recommend to work with them when considering buying a Subaru. More
by 1robgap
Employees Worked With
