Hudson Subaru

Dawn was very friendly and courteous during the entire process. This was my first car purchase and she provided me with the best customer experience! Dawn is very professional and puts the customer first. process. This was my first car purchase and she provided me with the best customer experience! Dawn is very professional and puts the customer first. She puts a lot of time and effort to making sure you leave happy. Dawn is great at maintaining communication throughout the entire process from the first time you walk-in to when you have the keys to your new car. She even does a follow-up call to see how you are doing. The whole car-buying experience was not as intimidating for me because I was lucky enough to work with Dawn. She really understood what I wanted from my car and she helped me get it! More

My experienece with Chito and the satff has been very positive. As a saleman Chito did not pressure me. He listened to the features that i wanted and helped me choose which Legacy model was best for me. positive. As a saleman Chito did not pressure me. He listened to the features that i wanted and helped me choose which Legacy model was best for me. He knows his cars. The other staff were also positive and attentive (managers, reception and office). I have had an unusual email experience with the service department. First i got emails about a service appointment. I changed the appointment to a better time for my schedule. When i arrived none us really knew why I was there. The workers were great, namely positive and helpful. Later in the week i receieved an email saying that i had missed my appointment?! So the email "gremlin" from service needs some work but the staff were great. More

I don't even know how to describe how horrible this dealership is. I would never recommend ANYONE to EVER work with them. I e-mailed and called at least 20 times without getting the answers to questi dealership is. I would never recommend ANYONE to EVER work with them. I e-mailed and called at least 20 times without getting the answers to questions I had about a vehicle. Finally, I decided to just drive the 3 hours to the dealership just to find out that the vehicle I kept asking about was not for sale because it needed work done. It was listed on the website and not one of the at least 10 people I was in brief contact with told me that it wasn't for sale. I really needed a car, so I settled for another one there with double the miles. About a month after purchasing this vehicle with all cash, I still didn't have my new plates and the temporary plate was expired. (They require you to pay them to deal with the registration, won't let you do it for yourself) So I spent well over $20,000 in cash for a vehicle that I now couldn't even legally drive just to find out that Hudson Subaru didn't even have the title for it!! I don't know how in the world they are allowed to sell cars that they don't even have possession of the title to. So I'm stuck without a car to drive. Besides this unacceptable mistake, they weren't even apologetic. All they offered to do was reimburse me for renting a car up to $30 a day. First of all, it's hard to find a car that cheap to rent and secondly, you need to be 24 or 25 to rent a car. I'm not even able to rent a car, making their offer meaningless. Perhaps they treat New Car Customers better, that's the only explanation I can think of for how they are still in business. More

Habby was very friendly and professional. He instantly made me feel very comfortable in dealing with him with regards to selling my car. he gave me a good price as well as the check was received on time. made me feel very comfortable in dealing with him with regards to selling my car. he gave me a good price as well as the check was received on time. highly recommend him ! More

I wanted to finance a car but ended up leasing it which was a best option for me with my credit rating at the 650's and present financial responsibilities. And with the help of your Product Specialist, Mr. was a best option for me with my credit rating at the 650's and present financial responsibilities. And with the help of your Product Specialist, Mr. Chito Encarnacion, who had a friendly approach and excellent customer service skills that made me decide to lease the vehicle that I wanted with a great deal. Even though he was quite busy that day, he made it a point to attend to the customers needs as soon as he was available. Thanks to Subaru! More

Chito is the best! He explained everything to us clearly! Made sure we understood and welcomed our questions. We thank chito for making this a painless experience Made sure we understood and welcomed our questions. We thank chito for making this a painless experience More

Habby was very friendly and even though there was other customers there to see him he still offered outstanding customer service. He acknowledged us and took very good care of us. He gave us a great offer customers there to see him he still offered outstanding customer service. He acknowledged us and took very good care of us. He gave us a great offer for the car and even offered to drive us back. I haven't seen anyone at a dealership go out of their way through all the cars we've bought. I recommend this dealership and most especially Habby Younan. More

Chito was very welcoming from the moment we walked into the dealership. He helped me get the exact car I wanted at the price I wanted. He made my first car-buying experience very smooth and hassle-free. I the dealership. He helped me get the exact car I wanted at the price I wanted. He made my first car-buying experience very smooth and hassle-free. I will definitely recommend this dealership to others. More

He was very helpful and guided me towards my purchase. Also there friendliness was off the chart. It felt as thou i was being married to the car and they were picking the right bride for me. Also there friendliness was off the chart. It felt as thou i was being married to the car and they were picking the right bride for me. More