Hudson Subaru

Subaru Jersey City I have a very good experience with this dealership..They are nice and helpful....They will try to help u w d price of their car that u can afford. The I have a very good experience with this dealership..They are nice and helpful....They will try to help u w d price of their car that u can afford. They are professional in their dealings w customer...if u have questions just give them a call and they will help u. More

Bought a 2016 Impreza - Great Service! I've had a wonderful experience at this dealership. Everyone was genuinely friendly and helpful. Louie followed up with me proactively and occasionall I've had a wonderful experience at this dealership. Everyone was genuinely friendly and helpful. Louie followed up with me proactively and occasionally to ask if I had any questions or concerns. Calculations of the total sales price were done transparently and honestly. When the model with the specs I wanted wasn't at the dealership, Louie did a great job locating the nearest dealership with that same model with the specs I wanted and got it to me safely. More

This was a great new car buying experience!!! John Rodriguez and your whole staff was very professional and friendly. After driving the same car for 16 years (purchased new in 2000) I was a littl John Rodriguez and your whole staff was very professional and friendly. After driving the same car for 16 years (purchased new in 2000) I was a little nervous about the process, but John explained everything effortlessly and this put me at ease. I test drove a couple of cars and found the car that was just right for me. John and your staff went the extra miles (literally:) to get just what I requested. I was so pleased and happy when I drove off in my New Subaru. What a great experience!!! Carolyn More

If you're looking for a new car this is the place to go! Yesterday I bought a 2015 Hyundai Sonata and it was the easiest process I've ever been apart of. It's a friendly and trustworthy environment from the Yesterday I bought a 2015 Hyundai Sonata and it was the easiest process I've ever been apart of. It's a friendly and trustworthy environment from the salespeople all the way up to the sales managers. The sales manager Al is probably the most genuine and straight forward manager I've seen in a dealership and he's good at what he does. My sales person John knows everything there is to know about cars and he's an easy going guy. I highly recommend if you are in the area this is the dealership to visit, they will take good care of you! More

AWESOME EXPERIENCE! What a great experience. The people at this dealership are knowledgeable, hardworking, friendly and very professional. This is definitely the place yo What a great experience. The people at this dealership are knowledgeable, hardworking, friendly and very professional. This is definitely the place you want to come to if you want a great car and excellent service. I would certainly recommend this dealership to anyone. Chito is an honest and knowledgeable salesman and will answer any and all questions you have. He definitely wants his customers to feel comfortable and he genuinely cares about their satisfaction. I couldn't have asked for better service! Stop in and ask for Chito! Thank you Hudson Subaru!! :-) More

There are no deals... but a "Rebate"? I Came here from cars.com, because I saw they had a 2013 Subaru Impreza 2.0i Premium up for sale, from what i was told over the phone, was in "Mint Co I Came here from cars.com, because I saw they had a 2013 Subaru Impreza 2.0i Premium up for sale, from what i was told over the phone, was in "Mint Condition". For the price i was not going to complain. When i showed up, on the Subaru side, I was helped quickly with friendly service, but my salesman was on the Hyundai side, which to my surprise confused me, since it was a Subaru i was trying to get. So our salesman (Ulises) gave me the keys to check the car out. To my surprise... this car was not even "Mint" as i was told. It had a huge dent on the hood, the grill was cracked and needed to be replaced, there were a lot of dents and scratched on the bumper. Cosmetic was, i was not happy with the "Mint condition" i was told about. He said to me the car was "as is" Cosmetic wise. So Why tell me, its mint? After taking the car on the road, no problems occurred, I asked if the speakers were upgraded on this vehicle, and he said, "No, only on the premiums" and quickly changed his answer when I said it was a premium. Take note he was sitting in the back seat, with the Monroney sticker next to him. I feel he was a little uneducated about the vehicle. Regardless, I actually enjoyed the ride, and feel. But, something felt off. We bring the car back, and discuss the "Deal". after seeing the car fax This car has been sitting on that lot since November, The battery was replaced after 3,000 miles, and so was a tire. 1 corporate owner, which i found out was the Dealers Loaner Car, I have no idea how many people have driven this prior. Also, this car was not Certified, and being a 2013, under 80k in miles it should be Certified, but i guess the money was not worth putting out to certify or fix, being a loaner. So many red flags came up and i just felt so flustered with all this information, though the one thing that bothered me the most was this $1,250 Rebate. A Rebate I did See prior to driving up to check the car out. But this was no rebate, it was a Fee, they tried their best to tell me differently, but a rebate is not something you pay for, which they were adding on to my Estimate, which up my monthly rate. I would of drove off that lot with that car to be honest if they worked with me and did not attached this fee to be a "returning customer". The Manager, tried explaining to me about it, but it still did not sit well. They tried lowering my monthly payments but it still was way to high because of the 1250. They fought me so hard, but there were no deals added to this car. Only unwanted Additions. No making up for Certify, no making up for the lie of a Mint car. Just an as is vehicle i was not expecting to see. I almost cracked and bought the car, but came to my senses last minute and realized this was no deal at all. I was so happy coming in, but left with a headache and disappointment. I should of went to the Subaru side, but... would that have been any different...? I guess I wont know, because I am never going back there after this experience. More

Awful experience; awful customer service I am new to car shopping so I do not have much experience to compare this to but this was a deeply unpleasant experience. Joey Mnauel picked us up fro I am new to car shopping so I do not have much experience to compare this to but this was a deeply unpleasant experience. Joey Mnauel picked us up from downtown JC as we had no car currently and we were looking at a non certified 2013 Subaru crosstrek that he priced at more $26,000 all included. Which fine, you can price however you want. But we are not required to buy a 3 year old car that is barely $3000 less than a new one. All considered, it truly made no sense. He was evasive about questions, pretended he did not know the history of the car's accident because "it might not have been serviced at the dealership" when the car history report showed every service that car had ever had was at that dealership. He said the price was "non-negotiable" and he was in general not open to much negotiation on any point. But then you can't expect us to buy on the spot after less 15 mins of non-negotiations. So when we said "we'll think about it," he refused to drive us home. "We're not a taxi service," he said. He was fine "taxy-ing" us there. It wasn't even the refusal so much as the way it was said. And the overall experience. My boyfriend said he later apologized to him but I was busy trying to find a cab to get out of there as soon as possible. This is no way to treat customers. You don't pick them up and and then ditch them because they didn't buy what you wanted to sell in less than an hour total spent looking at two cars, test driving and then "negotiating". I will say the receptionist was a sweetheart and apologized. And another salesman tried to be polite and offered us water. We just got home and I will absolutely email the manager tomorrow (tho judging by their Yelp reviews that might not be worth it.) Maybe the rest of the people there are not that bad, I don't know. But if you're looking for a slightly more engaging salesperson, or one that is nice and polite after you counter their offer, Joey Manuel is not the one you should go to. I have truly never been so offended. More

Good experience My wife and I both bought new subaru's from Chito. He was excellent to work with and we didn't leave feeling like we were taken advantage of. I would My wife and I both bought new subaru's from Chito. He was excellent to work with and we didn't leave feeling like we were taken advantage of. I would definitely recommend using this dealership and ask for Chito, he's an honest salesman. More