Hudson Subaru

I should have know there was a problem when I purchased a certified pre-owned car and the brake light went on when I drove out of the dealership. They told me there was not enough brake fluid. (Shouldn't tha certified pre-owned car and the brake light went on when I drove out of the dealership. They told me there was not enough brake fluid. (Shouldn't that have been checked?) Then a couple of months later I got stopped by the NJ state police. They told me the inspection sticker had expired. (Should have been removed by the dealership before they sold me the car). Nick at Hudson Subaru was so nice to pay for the ticket (The one I should not have gotten in the first place) Explain that to my 6 year old who was in the car when the trooper stopped me. Oh yeah, to placate me, Nick also told me to come in and the next service was on them. That was until they found out it was the 30,000 mile service. Then no deal. (Just an oil change) I just found out there is a hole near the gas pedal. You know the type that is made from a woman's shoe heal. (As far as I can tell you, I do not and never have worn woman's healed shoes) That was something they decided not to tell me when I purchased the car. They did a great job of covering it up with the floor mat. Again, not something that should have been in a certified pre-owned car. To add icing on the cake, I have taken the car in for some warranty work-the center console coming apart and rust. (Nice for a two year old car) I have not heard back from them. That was a week ago. That is par for the course. They seem to make it a habit to not follow up with their customers. I will have to call them again! More

We purchased a 2011 Outback from Hudson Subaru and were happy with the entire process. From patient initial testdrives of multiple vehicles, prompt and detailed email conversations as we narrowed down our happy with the entire process. From patient initial testdrives of multiple vehicles, prompt and detailed email conversations as we narrowed down our choice, ordering a factory built car to our exact specifications through to final delivery everyone at Hudson Subaru was courteous, professional, and knowledgeable. No surprises or hidden fees once the car arrived, we're delighted with the car and the deal and would certainly use Hudson Subaru again. More

I had a very good experience at Hudson Subaru. Chito was very good as was Frank his boss. They answered all questions quickly, did not make us wait, showed flexibility. While they didn't have info on all th very good as was Frank his boss. They answered all questions quickly, did not make us wait, showed flexibility. While they didn't have info on all the insurance options, I eventually got them answered. Chito worked honestly and hard to make the sale and earned it. More

Best Subaru dealership. The staff was very knowledgeable, fair, and most honest. Hudson Subaru gave us the best price and worked with us on financing and extended waranties. They had the lar knowledgeable, fair, and most honest. Hudson Subaru gave us the best price and worked with us on financing and extended waranties. They had the largest selection of Foresters on the lot, unlike some of the other dealerships that show you the top model only. Don't waste your time going anywhere else! More

Very accommodating, very helpful dealership and dealer. Helped pick the right vehicle and worked well on the bargaining front. I have received multiple calls since the purchase just to make sure that ever Helped pick the right vehicle and worked well on the bargaining front. I have received multiple calls since the purchase just to make sure that everything was going alright. I would highly recommend this dealer. More

Going to Hudson Subaru was a breeze, particularly considering the horrendous customer service of their competitor Lynnes (do you really want to sell a car, or just cop attitudes?). Jeremy at Hudson considering the horrendous customer service of their competitor Lynnes (do you really want to sell a car, or just cop attitudes?). Jeremy at Hudson was direct, fair, and very very knowledgeable. They offered us the best price by several hundred dollars for our Subaru Forester XT Limited, so the decision was really easy for us - we went with the lowest price and the best service. From what we can tell, they are the best Subaru dealership in the Northern Jersey area. HIGHLY recommended! More

Going to Hudson Subaru was a breeze, particularly considering the horrendous customer service of their competitor Lynnes (do you really want to sell a car, or just cop attitudes?). Jeremy at Hudson considering the horrendous customer service of their competitor Lynnes (do you really want to sell a car, or just cop attitudes?). Jeremy at Hudson was direct, fair, and very very knowledgeable. They offered us the best price by several hundred dollars for our Subaru Forester XT Limited, so the decision was really easy for us - we went with the lowest price and the best service. From what we can tell, they are the best Subaru dealership in the Northern Jersey area. HIGHLY recommended! More

Alan Russotto is a great sales, very professional and patient. Highly recommended. No pressure in sales, straight forward with pros and cons between models, did not try and over sell me. Let me test driv patient. Highly recommended. No pressure in sales, straight forward with pros and cons between models, did not try and over sell me. Let me test drive various models for comparison. Easy financing with multiple options. Polite and pleasant employees from the general manager to the car hop. More

We've been to other dealerships all over New Jersey and our experience at Hudson Subaru has been the best by far. This is the second Subaru we've purchased from them in two years! Chito is trust worthy, our experience at Hudson Subaru has been the best by far. This is the second Subaru we've purchased from them in two years! Chito is trust worthy, patient, and very informative. The entire staff at Hudson Subaru is down to earth. They are NOT pushy and will answer all your questions with honesty and sincerity. Thank you guys at Hudson Subaru for a great car buying experience and an awesome car!!!(a 2011 Subaru Outback) More

I first contacted Nick (along with many other dealers) by email with the specifications of the car I was looking for. He was one of the first to respond, and he was straightforward, polite, and professiona email with the specifications of the car I was looking for. He was one of the first to respond, and he was straightforward, polite, and professional. In our subsequent email and phone contact, he continued a high level of responsiveness and concern for excellent customer service. He didn't overdo it with a sales pitch, he just explained the details clearly and concisely. He also gave me the best price of all the dealers I contacted, for a great model of the car I wanted. On the day we came to see the car, Jeremy continued this trend of professionalism and excellent customer service. If we weren't moving across the country in our wonderful new car, we'd look forward to buying another Subaru from Nick and Jeremy soon! I'd recommend this dealership for sure. More