Hudson Subaru

Fantastic energy from the crew. I went with the expectations of settling on so so car and ended up leaving with my dream car. They found me exactly what I needed. The entire process was smooth and expectations of settling on so so car and ended up leaving with my dream car. They found me exactly what I needed. The entire process was smooth and easy from walking in to signing the dreaded papers. I highly suggest this operation, well done! More

Even though I had a positive experience with Chito Encarnacion of Salerno Duane Subaru (now Hudson Subaru) when I purchased my first Subaru in 2004, I decided to go to Liberty Subaru this year because Encarnacion of Salerno Duane Subaru (now Hudson Subaru) when I purchased my first Subaru in 2004, I decided to go to Liberty Subaru this year because of their proximity to my current home, and because I was pleased by their Service staff whenever I went to their location for my routine maintenance visits in the past several years. When I arrived at the dealership with my 9-month-old daughter in a stroller (who was well-behaved the entire time I was at the dealership), I took a couple of minutes to look at the Forester and then stayed put in one spot close to the main desk where an employee was sitting and talking with another employee. For the 5 minutes I waited, I made eye contact with several other employees, some smiled, but not one of them approached me to ask if I needed any help. When the employee at the desk stood up and was ready to walk away, I had to say I needed assistance. As I was leaving the dealership, one employee saw me heading out the door, but did not stop to open the door for me or assist me with getting the stroller down the step. I don't think it was unreasonable for me to expect to be greeted when I arrived at the showroom or be assisted with having the door held open as I awkwardly negotiated the stroller down the step. If I was a first-time Subaru customer, I would probably have been turned off from Subaru completely and headed to another company. Thankfully, I had a pleasant experience back in 2004 with Chito Encarnacion and so I know where else to go for far better customer service. Additionally, I've been very pleased with my 2004 Forester, which we are keeping, and choose to remain loyal to Subaru now that my husband and I are in the market for an additional vehicle. However, I'm sorry to say that my experience at the showroom was enough to keep me from ever going back to Liberty Subaru for any of my future Subaru needs. I told my husband about my experience and he concurs. My husband, daughter, and I met with Chito Encarnacion and Frank Valanzola of Hudson Subaru on 1/22/11. We finalized our purchase of a 2011 Forester and had such a pleasant experience the whole time we were there. We felt welcome from the very beginning. They answered all our questions to our complete satisfaction. Even my husband, who has never been to a Subaru dealership, was absolutely impressed by them. He even expressed interest in purchasing a Legacy from them someday if our finances should ever allow it. We just wanted to express our sincerest compliments to Hudson Subaru. They allowed us to remain loyal Subaru customers. More

My experience started through an online quote that was incredibly competitive. My first visit was extremely positive. They were all so welcoming...even for my dog, Fenway. Everything was more than fair an incredibly competitive. My first visit was extremely positive. They were all so welcoming...even for my dog, Fenway. Everything was more than fair and by my second visit, I bought a Forrester. It was all such a pleasant experience, I will be highly recommending them to my friends!! More

Informative, Knowledgeable,and very Fair! I appreciated the straightforwardness and overall experience when purchasing a new vehicle. I would would definitely refer interested buyers to this dealership. Ve the straightforwardness and overall experience when purchasing a new vehicle. I would would definitely refer interested buyers to this dealership. Very happy with my new purchase and the follow up customer service. More

This is my first time buying a Subaru from this dealer.this is also my second time buying a car from the Difeo family dealership. Always friendly professional and knowledgeable staff.the best servi dealer.this is also my second time buying a car from the Difeo family dealership. Always friendly professional and knowledgeable staff.the best service for your vehicle.I like to point out that my husband has been buying cars from the Sam Difeo Family of dealership for more than thirty years.It was a pleasure dealing with Christina Difeo my salesperson.Frank Valanzola,Nick D. and John D. More

The overall experience was great. Chito was incredible help, from answering questions and providing options. I dealt with a couple of other dealerships and the service was no where near comparable. I am help, from answering questions and providing options. I dealt with a couple of other dealerships and the service was no where near comparable. I am very grateful for Chito's assistance through the entire process. The staff of the dealership was also wonderful. More

I was looking for a new Outback and while I checked with a couple of dealers, if you want to deal with honest people who are going to be fair with you then Hudson Subaru is the place to go. I had emailed Je a couple of dealers, if you want to deal with honest people who are going to be fair with you then Hudson Subaru is the place to go. I had emailed Jeremy asking for a price on a certain model in stock and he responded very quickly with a fair price. We emailed back and forth a few times and his responses were always prompt and courteous. After getting the runaround from another dealer I went to Hudson. I met with Jeremy and Nick and within a very short period of time I had purchased the car. Absolutely no hassle. I have purchased quite a few cars in my day- cars are one of my vices- and this was by far the easiest negotiation I have ever been in. You always hear that buying a car is a hassle and no one wants to deal with the car dealers. If all dealers were like Hudson the industry would have a better name. Good job Jeremy, Nick and Hudson Subaru. Bob More

I purchased a 2011 Subaru Forester from Hudson Subaru on new year's eve. I emailed the dealer with my request and they responded within a couple of hours. They had the car with the exact specifications that new year's eve. I emailed the dealer with my request and they responded within a couple of hours. They had the car with the exact specifications that I wanted and offered me the highest price for my trade in. When I got there, I was treated very well and didn't have to argue or haggle, as I experienced in the past with other dealerships. Jeremy, who was the sales person, was very polite and knowledgeable. He sold me the car for an excellent price without any hidden fees or scams. I was driving my new car home with a couple of hours. They also have a very good discount for law enforcement personnel. I purchased numerous cars in the past and by far this is the best experience I ever had. More

The sales person, Chito, is courteous, informed, and worked hard to satisfy my needs and price point. He sought to find the car that had the color and features I wanted and when I switched color prefer worked hard to satisfy my needs and price point. He sought to find the car that had the color and features I wanted and when I switched color preference quickly found that car, as well. More

We had a great experience with Hudson Subaru. After looking in Brooklyn through several dealerships and being very annoyed by the experience, we looked at Dealer Rater and found Hudson Subaru getting g looking in Brooklyn through several dealerships and being very annoyed by the experience, we looked at Dealer Rater and found Hudson Subaru getting great reviews. We emailed them and their Internet Sales Agent, Jeremy Sharp, immediately got back to us via email and was extremely informative, helpful, responsive and most over gave us a good deal. Being in my thirties and working online all day it was an extreme pleasure being able to conduct basically the whole deal via email. The experience at the dealership when picking up the car was smooth and friendly. Our two kids got to watch kid-TV while I filled out the paperwork. I would highly recommend Hudson Subaru to anyone planning on buying / leasing a Subaru in the NY Metro area! More