Hudson Nissan of Summerville - Service Center

I have been a customers for 7 years I have never come across service advisor that will screw me over because of his selfish interest. Kevin Reid watched out for him! He will sign u up for Sunbit put tog across service advisor that will screw me over because of his selfish interest. Kevin Reid watched out for him! He will sign u up for Sunbit put together a packaged charging $685.00 for the service which you didn’t signed up for! I went there for 1 tire and change oil w/c I have a coupon. Offered me Lift to take me home and back to the location. He told me I only have to pay $165.00. Trying to treat me like I am stupid!!!. $165.00 was the financing per month !!! Are you freaking serious??? Did I say I want to finance???I was livid! Very very upset!!! The service manager stepped in and resolved the issues. He understood where I was coming from Mr Reid did not follow the Nissan protocol. A text message will be sent to the customer in waiting… review the diagnostic then customer will decide the service to be rendered. KEVIN REID DID NOT DO THAT !!!! HE WANTS SOME KINDA’ COMMISSION AND SELLING SUNBIT WITHOUT YOUR KNOWLEDGE. GET RID OF HIM PLEASE HE WILL RUIN NISSAN REPUTATION More

Awesome, friendly, fast, clean service! Kevin, my service tech was "on the spot" with the needs of my vehicle and truly concerned about my down time. He also provided updates as they are n Kevin, my service tech was "on the spot" with the needs of my vehicle and truly concerned about my down time. He also provided updates as they are needed. Thanks to your whole team!!! More

Pleasant and cordial atmosphere. Friendly staff. Free Lyft service provided was very welcome. Car maintenance done as per schedule. Friendly staff. Free Lyft service provided was very welcome. Car maintenance done as per schedule. More

Nice dealer ship I’m going to see how experience the techs are when I get my future services techs are when I get my future services More

We waited 2 days for information on car parts. No word from dealer, so I called and found out all parts were not received. Will not replace radiator until hoses show up maybe 3 days since I droppe No word from dealer, so I called and found out all parts were not received. Will not replace radiator until hoses show up maybe 3 days since I dropped it off. Left hand doesn’t seem to know what the right hand is doing as my advisor needed to check with the technician by email or text message. How big is Hudson Nissan that the advisor can’t just walk to the service area and speak in person to the technician? In the mean time I wait and wait. Supposedly on Monday my advisor CeeJ will call and let me know if radiator jades make it to Hudson Nissan in 4 days. Come on folks communicate with customers wanting to do local business! More

This is a great dealership! The management are really passionate about cars and getting things done the right way. And they hire the right people represent their brand. Thumbs u The management are really passionate about cars and getting things done the right way. And they hire the right people represent their brand. Thumbs up all around! More

We are very happy with our service from checking in and out. The technician did a great job! out. The technician did a great job! More

Thank you for your services. Everything was done in a timely matter. Thank you so much Everything was done in a timely matter. Thank you so much More

Great service. Very pleased with my service. Kevin Reid is a great service advisor. Thank s for the dedication. Very pleased with my service. Kevin Reid is a great service advisor. Thank s for the dedication. More

Service Manager Brandon and his crew are awesome. Service Advisor CJ is a great addition to a well oiled machine. Service Advisor CJ is a great addition to a well oiled machine. More