Hudson Nissan of North Charleston - Service Center
North Charleston, SC
651 Reviews of Hudson Nissan of North Charleston - Service Center
Good service at Hudson Nissan. The service was quick and efficient, I highly recommend Hudson Nissan for all your automotive needs. Everyone was friendly and courteous, I plan to us The service was quick and efficient, I highly recommend Hudson Nissan for all your automotive needs. Everyone was friendly and courteous, I plan to use this dealership on an ongoing basis. More
Service Department The service department is really great. They're honest, caring, and know their stuff. They try hard to get your car diagnosed, repaired, and back to The service department is really great. They're honest, caring, and know their stuff. They try hard to get your car diagnosed, repaired, and back to you as fast as they can. They also don't try to tell you something's wrong when it isn't. Excellent experience, always More
Service department I purchased my 2015 Altima SV in October of 2014 , Mikey Lam was excellent as was Casey (finance Manager ) . That's where it kinda stopped for me , I' I purchased my 2015 Altima SV in October of 2014 , Mikey Lam was excellent as was Casey (finance Manager ) . That's where it kinda stopped for me , I've had three negative service department experiences , today being the latest . The past two negative have left me with dread when I have to go to the service department there. The first involved my car making a noise ( which went unresolved ) there was also a black plastic gromit that fell out and Hudson Nissan wanted to charge me for it I called Morris Nissan who was kind enough to mail it to me and I installed it myself that simple , the second I had my car serviced and nearly fell into it as someone had readjusted the seat and not just a little it was on the floor and all the way back and the back was laid back, not my driving position not sure how they were able to see over the steering wheel. Today it was a simple service , I called ahead spoke to Samantha ( very polite and professional) , when I arrived at the dealer I spoke to the service advisor Timmy ,he was also polite and professional, my specific request was that they not run my car through the automated roller wash they have, he noted that on the service order in large letters, needless to say that was done anyway, I prefer to wash my car by hand only , they apologized and noted on my account that I do not want my car washed , that doesn't help the fact that it was done already, after all is said and done its my car and I'm saving them money and time by requesting they not wash it now I will have to spend a good bit of time washing , clay baring and waxing to feel the job has been done correctly ,after getting my car back I started it and the radio was on , at first I didn't notice but I use my Sirius radio always and this was On an fm station ,was already very frustrated by then and wasn't going to turn around or call it would serve no purpose , not to mention I always shut off the radio when I go to the service department , not sure I trust taking my car back there for service for fear what may happen to it that I can't see right away, I plan on calling the corporate customers relations line in the morning , praying that I can take my car to another Nissan dealer for the remainder of my three free years of oil changes . The employees that I seen in the service area had there ear buds in and seemed to be listening to music Not sure that's safe . At least this time the service department staff seemed to want to be there in the past it seemed that me bringing my car in was a bother .. More
Thanks Again I am as always very pleased with all my service at Hudson Nissan. Tim and Dennis again made it a great experience! Thanks Fellas!! Darlene Vega I am as always very pleased with all my service at Hudson Nissan. Tim and Dennis again made it a great experience! Thanks Fellas!! Darlene Vega More
Excellent Express oil change Service on my 2013 Rogue was done quickly and professionally - oil change, tire rotation and inspection in less time than expected. Thank you Hudson Service on my 2013 Rogue was done quickly and professionally - oil change, tire rotation and inspection in less time than expected. Thank you Hudson Nissan! More
Mark will make sure you are cared for! Excellent customer service. One of the main reasons I purchased my Nissan Rogue from Hudson Nissan was due to their awesome service coverage. Mark an Excellent customer service. One of the main reasons I purchased my Nissan Rogue from Hudson Nissan was due to their awesome service coverage. Mark and Tim were walking service angels. :) More
No knowledge or expertise. Took my 2009 a Murano in for a loud noise. Researched it online and I told them what I thought it was. Got it back 2 days later, they said it needed a Took my 2009 a Murano in for a loud noise. Researched it online and I told them what I thought it was. Got it back 2 days later, they said it needed a transmission flush. Did it for $300. Noise didn't go away. Brought it back. My appt was for 8 am. Didn't hear anything from anyone, even after numerous calls, until 4:15 pm. I was told that it was worked on by a technician with 16 yrs experience. Couldn't figure out what the noise was. Finally it was a cv boot. Ok. Picked up my Murano, brought it to another repair shop to get a second opinion. I get a call immediately and they tell me it's the cv boot, but also the wheel bearing. And that the wheel bearing is something "I noticed immediately ". Customer service is great, but it's great because no one knows what they're doing. More
Oil Change 20,000 mile service Howard Cooley took excellent care of me would recommend Hudson Nissan to any & all for service or purchase of a new or pre-owned vehicle. Howard Cooley took excellent care of me would recommend Hudson Nissan to any & all for service or purchase of a new or pre-owned vehicle. More
company car repair I was extremely impressed by the service department. My personal rep was attentive, knowledgeable and friendly. He took the time to ask me about me an I was extremely impressed by the service department. My personal rep was attentive, knowledgeable and friendly. He took the time to ask me about me and not just questions about my car. My biggest surprise came at the end of the service when he personally accompanied back to my car and it had been washed. It looked brand new, like it just came off the factory floor! I highly recommend this dealership.My only suggestion for improvement is to provide business cards from the service department since I'm not sure of the name for my personal rep. I thought I remembered him as Jim or Tim but my service slips show a different name entirely. I want credit to go to the correct person for this review. More
Great Service The service I received was awesome. Scott is always friendly and goes beyond to make sure I'm happy with the service before I leave. The service I received was awesome. Scott is always friendly and goes beyond to make sure I'm happy with the service before I leave. More