Hudson Nissan of North Charleston - Service Center

SUPERB I JUST BROUGHT MY JUKE IN FOR PREVENTIVE MAINTAINCE, OIL CHANGE AND SUCH. I DEALT WITH TIM BROCK WHO ALLWAYS TAKES GOOD CARE OF ME. TREATS ME WITH RES I JUST BROUGHT MY JUKE IN FOR PREVENTIVE MAINTAINCE, OIL CHANGE AND SUCH. I DEALT WITH TIM BROCK WHO ALLWAYS TAKES GOOD CARE OF ME. TREATS ME WITH RESPECT AND IS JUST COURTEOUS.THUMBS UP More

Worst service I have ever received from a Nissan Dealership First of all,I have owned 4 Nissans starting in 1984 and am not from this area. After reading all of the great reviews, I took my 2015 Nissan Rogue First of all,I have owned 4 Nissans starting in 1984 and am not from this area. After reading all of the great reviews, I took my 2015 Nissan Rogue to have warranty work completed since it was makng a terrible noise. After sitting in their lounge for almost 4 hours with no update, finally asked the representative. He said they were not sure but looked like transmission. He said they would need to keep it for a couple days. After no updates and me calling quite a few times, no loaner vehicle although he told me that they would be "looking for one", finally received a call that Thursday at 3:30 it was the starter, and of course they did not have one. One was going to be delivered on Friday. I took the vehicle in on Monday mornng at 7:40. Then, still no word on when it would be fixed, I showed up on Friday afternoon and miraculously, it was JUST finished. Then he had the audacity to ask for the Loaner Vehicle keys.... Since they now own Charleston Nissan who by the way, tried to charge me $158 for an oil change and tire rotation although when I bought it, was guaranteed to receive "free" oil changes for first 3 years from Morris Nissan, I was told, they take $20 off only (no fine print could be found on the agreement, I looked). Hudson has a monopoly in Charleston so I am going to drive somewhere else for Nissan Service. By the way, when I picked up my vehicle from them having it for 5 full days, the car was dirty on the outside, dirt on the mats, the radio station was turned to some rap station and 17 extra miles on my vehicle. So I guess they had to take it for a long test drive to figure out what that noise was? More

2015 Versa with Satellite issues Dropped vehicle last Thursday. Was told new radio was ordered. Called Monday at 930 for status...was told someone would call back. 1315 went to deal Dropped vehicle last Thursday. Was told new radio was ordered. Called Monday at 930 for status...was told someone would call back. 1315 went to dealer because was on hold for more than 15 mins. Radio was just ordered today. Not happy with service dept at all. This is second time vehicle has been in for same problem. More

Warranty Service Excellence Hudson Nissan did a complicated warranty service on my 2014 Nissan Versa Note, and went well above and beyond my expectations. I will be recommending Hudson Nissan did a complicated warranty service on my 2014 Nissan Versa Note, and went well above and beyond my expectations. I will be recommending Nissan as a brand and Hudson Nissan to anyone in the market for a vehicle or vehicle service! More

Great experience! Hudson Nissan has great customer service! The staff and technicians always explain things clearly for me. High quality ????! I also like the fast lane Hudson Nissan has great customer service! The staff and technicians always explain things clearly for me. High quality ????! I also like the fast lane for oil changes. More

Scheduled maintenance Very quick and painless. In and out in under an hour. Best service department experience yet. Will definitely keep bringing my maxima back here as lon Very quick and painless. In and out in under an hour. Best service department experience yet. Will definitely keep bringing my maxima back here as long as I love I the area. More

Service I only buy Nissan vehicles. I only buy them from Hudson Nissan because the sales person is wonderful (Mikey) and because Tim Brock the Service Advisor I only buy Nissan vehicles. I only buy them from Hudson Nissan because the sales person is wonderful (Mikey) and because Tim Brock the Service Advisor is stellar. There is no point in buying a good car and then having poor service. Hudson's is outstanding. They care; don't keep you waiting; are scrupulously honest and keep you and your vehicles on track for maximum performance. I would like to suggest improvments but I can't think of any! More

Service problems When I bought my Nissan armada, I received amazing service from the sales department. I thought the service department would be ok too. That is were t When I bought my Nissan armada, I received amazing service from the sales department. I thought the service department would be ok too. That is were the problem started. The service writers that meet are very nice and willing to help, but other than that I am very irritated with the service department. I had to get the passenger front window fixed within a month of receiving the car, not an issue, but it is doing the exact same thing now. During the 2nd oil change I was told I needed a service that should have been done prior to receiving the car and told the I need parts that were not even checked. I do not appreciate feeling like I was lied to. Then after doing the survey I got contacted by several people trying to make it right again. Except now that I am trying to come back and get the stuff fixed, I can't get people to call me back. This includes the service manager. I am very irritated that I have had to try for now 5 days to get an appointment. I understand people get busy, and that issues arise but this is just getting ridiculous. I just want my car fixed. More

Awesome Service Dept Tim, Cindy, and Gary could not have been any better. Everyone was in a great mood and super friendly. No one likes going to get their car serviced Tim, Cindy, and Gary could not have been any better. Everyone was in a great mood and super friendly. No one likes going to get their car serviced but this staff makes it painless. More

Service Dept. Experience My last visit at Hudson Nissan service dept was the worst I have ever experienced at any auto service store. They kept my truck for almost a month and My last visit at Hudson Nissan service dept was the worst I have ever experienced at any auto service store. They kept my truck for almost a month and kept promising false hope. More