Hudson Nissan of North Charleston - Service Center

Awesome. I am pleased with the service that I received from Hudson Nissan and I would recommend them to anyone and everyone I come in contact with. I am pleased with the service that I received from Hudson Nissan and I would recommend them to anyone and everyone I come in contact with. More

Like a nightmare from xxxx! I had heard Hudson Nissan had a good service dept. and Charleston Nissan didn't. I wish I had .known they were owned by the same company, I would have I had heard Hudson Nissan had a good service dept. and Charleston Nissan didn't. I wish I had .known they were owned by the same company, I would have driven another 50 or 100 miles for service! My problem with my 2007 Nissan Xterra (other than taking it to Hudson Nissan) was that the terminal that fits on the positive post on the battery was loose and couldn't be tightened anymore. So, in short, I wasn't getting a good connection from the positive post and this was draining the battery down. After calling the dealership about parts and labor costs, about $80, I was told to bring it in before 4:30. No problem, I drove the 50 miles from Walterboro and was there by a few minutes after 4:00. The lady who wrote up the service order was nice and knew what she was talking about. She told me it was not a big job and wouldn"t take but about an hour. So I walked around the lot some and went back to the lounge. I sat where I could watch them working on it in a bay next to the lounge. At first it seemed like they weren't quite sure about something, but they soon solved whatever the problem was. The same servicewoman came back with the bill (not quite as much as I thought) and I paid the cashier. The other lady said they were going to give it a quick wash, but it would only take a few minutes. Had I known then what I know now, I would have screamed don't do that! This is where everything started going downhill - and fast! As I pulled out of the dealership, a severe thunderstorm was about to hit the area. Funny thing, though, the mirror on the driver's side was almost to the point of flapping in the breeze! I know it was not and had never been that way before. So I pulled over as soon as I could, not easy with rush hour traffic on Rivers Ave., and rolled my window down. Sure enough, it was LOOSE, as in real loose. I called the Service Dept. and asked them what the heck they had done to my mirror. All this time it was getting stormier and darker, with the wind really whipping. It seemed the Service Dept. was about to close and could I bring it back first thing in the morning? After a few choice words, that loosely translated meant it was not convenient for me to drive another round trip of 100+ miles, the guy told me to bring it back when I could. I told him thanks for nothing. What a jerk, no not me, him! So I had no choice but to drive back. I think something else came loose on the mirror, because it's now hanging by one group of wires with a plug connecting them. Try driving in a severe thunderstorm when it's getting darker by the minute, with a mirror now hanging a foot lower than it should be. There is no way to see what is beside you on the driver's side - no way. Does this sound very dangerous and perhaps a basis for a lawsuit yet? But, it gets better. Less than a mile further, the mirror somehow becomes free of the plug wire holding it and I can hear it hit the road. Do you think I'm going to turn around and go look for it? Not in this lifetime, or any other. The way I see it, ALL responsibility and costs associated with replacing the mirror falls right in Hudson Nissan's lap. It is not my problem that they employ incompetent people who aren't qualified to wash a car. Plus the costs of the income I will lose as well as the gas I will have to buy. All this because of some idiot who must be as blind as a bat or just decided he probably be better off to keep his mouth shut! All I know is I'm looking forward to making that trip again. But I'm going to try to get off work tomorrow and go back - while I'm still good and mad and dying to give somebody a piece of my mind, preferably the Manager! More

Great Service, faster than most. 2nd car just purchased. I went in for 30,000 service , then traded it in for a new car. In under 3 hours we were driving away with a new car. Happy with all the great service I went in for 30,000 service , then traded it in for a new car. In under 3 hours we were driving away with a new car. Happy with all the great service. More

Service Department I would like to take this time to let you know how much my Husband and I really appreciated the service we received from Cindy when our Nissan Sentra I would like to take this time to let you know how much my Husband and I really appreciated the service we received from Cindy when our Nissan Sentra broke down near your dealership. We were traveling back home to Florida when our car broke down. We felt so discouraged and tired because we were stuck for 2 days and once we finally found out our transmission was gone and had to stay stuck in SC 4 more days and we did not know what we were going to do but thankfully my husband spoke to Cindy and explained to her our situation and she spoke with management and we received a loaner until our car was fixed. Thank you so much Cindy for going above and beyond to help us during our time of being stranded. We would definitely recommend Hudson Nissan service to everone we know. More

Service I took my 2012 Nissan Frontier in to this dealership The service consultant, Jeff Memering, was outstanding to work with. He kept me informed of the d I took my 2012 Nissan Frontier in to this dealership The service consultant, Jeff Memering, was outstanding to work with. He kept me informed of the diagnostics and repair costs. I had an addition issue with the vehicle and Jeff sent a tow truck at their expense and had the service department reevaluate the repairs and fixed the issue. I am still having some minor issues with the electrical system, but I would gladly work with Jeff again. People like him are what makes or breaks a dealer's reputation. More

Excellent customer service experience The service department offers professional customer service without extended wait time. Personalized service and quality workmanship make returning fo The service department offers professional customer service without extended wait time. Personalized service and quality workmanship make returning for all my vehicle needs a pleasant experience. My last 2 vehicles and my current truck is a Nissan. I've been very pleased. Bobbie Bischoff More

Excellent Staff and Service Recently had my 2016 Nissan Altima serviced at Hudson Nissan. They displayed excellent customer service and excellent service for my vehicle. Love the Recently had my 2016 Nissan Altima serviced at Hudson Nissan. They displayed excellent customer service and excellent service for my vehicle. Love the staff at this dealership. I recommend anyone looking for a new/used car and/or need your vehicle service to go to Hudson Nissan. Great Staff! Great Service! More

Added Value Since moving to the Charleston, SC area almost 2 years ago, Tim Brock and Hudson Nissan have gone above and beyond in their service delivery for our v Since moving to the Charleston, SC area almost 2 years ago, Tim Brock and Hudson Nissan have gone above and beyond in their service delivery for our vehicle. We had a very close relationship with our prior dealer in the Washington, DC area but Tim and Hudson Nissan have met and surpassed in many ways our former dealer's services. We highly recommend them to anyone seeking added-value in their vehicle services! More

$704 later same issue I make the drive from Jax to Charleston frequently. I decided since I will be moving to SC soon to have my car serviced while I was there. Car has o I make the drive from Jax to Charleston frequently. I decided since I will be moving to SC soon to have my car serviced while I was there. Car has over 103k and needed a tune up. Car has also been acting strange on my long trips. About an hour and half into drive it will suddenly not let me accelerate. No warning lights have come on. I told service advisor Jeff this and that I had read online this is a common problem with Rogue transmission. He insisted I needed to have complete fuel service. On my return trip to Jax I tried to pass a semi right before Savannah. Car would not accelerate and this time a warning light came on saying service engine soon. Not happy since I just spent $704 on Friday. I pulled into Auto Zone and they checked the code...P0744 "Replace Transmission Valve Body Assembly!" Wish Jeff would have listened to this woman! Made for a very stressful drive! More

awesome service!! Second time having my Pathfinder serviced and again they performed above my expectations. Super friendly and willing to go above and beyond! Definite Second time having my Pathfinder serviced and again they performed above my expectations. Super friendly and willing to go above and beyond! Definitely recommend for all your buying and servicing needs! More