Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hudson Nissan of North Charleston
North Charleston, SC
1,351 Reviews
Hudson Nissan in Charleston, SC, also serving Columbia, SC and Myrtle Beach, SC is proud to be an automotive leader in our area. Since opening our doors, Hudson Nissan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Hudson Nissan will get you into the car or truck you choose with professionalism and attention to your needs.
Hudson Nissan has an experienced and reliable Service and Parts departments that are open extra hours to help fir our customers' hectic schedules, and as always, Hudson Nissan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (843)501-0721 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,351 reviews
May 07, 2015
I hope I am the exception Let me start by acknowledging that this dealership has very polite and pleasant associates and managers. The issues I have are small, but often AND I Let me start by acknowledging that this dealership has very polite and pleasant associates and managers. The issues I have are small, but often AND I have never left a negative review in my life, but feel it is important this time. Here are several highlights of my experience with Hudson Nissan. It is important to note that I bought a brand new 2014 Altima SV from this dealership and my sales associate was fabulous up until we signed over the car to us. 1. When I left the dealership after purchase the inside of the car was dirty. Dirt smudge on the steering wheel and the console. I had to go back to the dealership to get my BRAND NEW CAR detailed. I was told that my sales associate should have been responsible for that, but (excuse #1 of many) because I bought the car so late he may have not had time or forgot. I bought the interior/ exterior waranty for fabric and paint. $700 value. I asked for my car cleaning kit because I did not receive when I purchased car. I was told that my sales associate should have given to me when I purchased. My oil change warning light never came on after 5000 miles, so when I asked they told me my sales associate should have set that up when I purchased the car. So far all of these are small, but they are beginning to add up. 2. When I purchased my vehicle my sales associate told me that this dealership has an outstanding service department with a lane specifically for oil changes. "We have 10 people who only do oil changes." Since I have purchased a vehicle with a care package at Hendrick Jeep and a new Honda at Stokes Honda I thought that it was a nice touch to keep that part separate and since the other dealerships took 45 min - 1hr without a special lane Hudson should be as good if not better. My very 1st oil change I was told 45-1hr. I took a walk and came back in 1 hr. I was told that it could take 45 more minutes to an hour because they got backed up. Here is where I have an issue. If you tell me an hour and it takes 2 you have just unintentionally lied to me and now are wasting my valuable time. One of the service guys helped expedite the oil change, made me feel like I was center of the universe and apologized. It still took 45 min longer than the worst case that I was told. I probably would have been fine, but I was told 1 hr and I expected on my first oil change it would actually go according to how I was told. 3. I had gone in for the oil change warning light and they told me there was a safety recall on my hood latch. I thought it was weird that I wasn't notified about it since it was safety related, but they did the work and I was good to go. 2 months later we get a notice in the mail regarding the recall. I call the dealership to inquire whether it was fixed and what my next steps should be. Person #1 answered the phone, pulled up my name and vehicle info, but could not access my account further. He transferred me to another and then she said she couldn't help but could transfer me to an advisor. I got their voicemail. Since this is a safety issue and I had a busy day, I called back to see of I could just get a quick answer. After calling back and resting my info and question the person who answered transferred me to another voicemail. After calling back again (time #3) I gave my info and my question. I was transferred to a woman who told me that she could pull me up, but in the notes" it looks like they didn't close it out properly and it showed Jones Ford...well this doesn't mean much to you ,but I can't tell you whether the work was done." She asked me to come into the dealership to find out for sure. I told her that it is ridiculous that no one can tell me WHETHER MY CAR HAS HAD A SAFETY ISSUE FIXED OR NOT! She could tell that I was now getting upset so she transferred me to an advisor who guess what...was away from the phone and I got a voicemail! I called back for the 5th time and asked for a manager. They transferred me to someone who listened to me vent and then told me hold on I will transfer you to the service manager. So, I told my story AGAIN and explain ed my frustration with the process, people, and incompetence to answer the question. He pulled me right up and answered my question. Within 10 seconds of him looking he found out that I had completed the repair and I was all set. Here is why I am writing this review and my advice. If you answer a phone to assist people, you must be able to access and assist. It should have not taken me so long to get an answer that could have been answered in seconds. If I was to have taken the advice of the women who told me to come in I would have wasted even more time to get a seemingly simple question answered. I have never once had an easy, seamless, quick, enjoyable experience at Hudson yet. I am ware that noone is perfect and that other dealerships are messy too, but this one has been messy from the start and each time I hear how this is not normal and I will get a better experience next time. I have yet to see that to be true. I also forgot to add that the person who processed my loan forgot to take my down payment and called me a week later to collect...things like that have been the norm with Hudson and I hope that it gets better, but I doubt it. More
by jchil1
May 06, 2015
Awesome! They went above and beyond to help me! Not only did they get my business this time, they will have my business in the future as well! They went above and beyond to help me! Not only did they get my business this time, they will have my business in the future as well! More
by theduckwalls
Employees Worked With
Andre Toro
May 06, 2015
Good service at Hudson Nissan. The service was quick and efficient, I highly recommend Hudson Nissan for all your automotive needs. Everyone was friendly and courteous, I plan to us The service was quick and efficient, I highly recommend Hudson Nissan for all your automotive needs. Everyone was friendly and courteous, I plan to use this dealership on an ongoing basis. More
by Lloyd
Employees Worked With
Alex 20526
May 04, 2015
Service Department The service department is really great. They're honest, caring, and know their stuff. They try hard to get your car diagnosed, repaired, and back to The service department is really great. They're honest, caring, and know their stuff. They try hard to get your car diagnosed, repaired, and back to you as fast as they can. They also don't try to tell you something's wrong when it isn't. Excellent experience, always More
by LarsNilss
Employees Worked With
Erik and Gary in Service. Not sure who actually repaired my car, but saw these two men in the receiving bay.
May 02, 2015
Outstanding customer service, knowledgeable, speedy service The salesmen and finance manager were very helpful and knowledgeable. Our time at Hudson Nissan was a very pleasant experience. We test drove severa The salesmen and finance manager were very helpful and knowledgeable. Our time at Hudson Nissan was a very pleasant experience. We test drove several cars and the salesmen directed us to the vehicle that met our needs. We were given a fair market value on our trade in, and an excellent finance rate. The car we selected needed a few touch ups that were handled pleasantly and professionally. The finance manager was well organized and processed our loan in a speedy manner. More
by Terbmr
April 28, 2015
Awesome!!! Didn't get hassled. The salesman was very personable and great at his job. Gave me great rates and had very reasonable prices. Would definitely go bac Didn't get hassled. The salesman was very personable and great at his job. Gave me great rates and had very reasonable prices. Would definitely go back for another vehicle. The salesman I dealt with should be the example for others to follow, he said was the best I've ever seen or dealt with. More
by Walker TR
April 22, 2015
Outstanding customer service Esteban and Hudson Nissan provided outstanding customer service during the purchase of a new 2015 Nissan Altima. All parties went above and beyond bef Esteban and Hudson Nissan provided outstanding customer service during the purchase of a new 2015 Nissan Altima. All parties went above and beyond before, during and after the sale. I would highly recommend Hudson Nissan as an outstanding car dealership who provides honest and fair prices. Thanks guys. More
by Cayl
Employees Worked With
Terry Breedlove, Esteban Ruiz
April 21, 2015
Service department I purchased my 2015 Altima SV in October of 2014 , Mikey Lam was excellent as was Casey (finance Manager ) . That's where it kinda stopped for me , I' I purchased my 2015 Altima SV in October of 2014 , Mikey Lam was excellent as was Casey (finance Manager ) . That's where it kinda stopped for me , I've had three negative service department experiences , today being the latest . The past two negative have left me with dread when I have to go to the service department there. The first involved my car making a noise ( which went unresolved ) there was also a black plastic gromit that fell out and Hudson Nissan wanted to charge me for it I called Morris Nissan who was kind enough to mail it to me and I installed it myself that simple , the second I had my car serviced and nearly fell into it as someone had readjusted the seat and not just a little it was on the floor and all the way back and the back was laid back, not my driving position not sure how they were able to see over the steering wheel. Today it was a simple service , I called ahead spoke to Samantha ( very polite and professional) , when I arrived at the dealer I spoke to the service advisor Timmy ,he was also polite and professional, my specific request was that they not run my car through the automated roller wash they have, he noted that on the service order in large letters, needless to say that was done anyway, I prefer to wash my car by hand only , they apologized and noted on my account that I do not want my car washed , that doesn't help the fact that it was done already, after all is said and done its my car and I'm saving them money and time by requesting they not wash it now I will have to spend a good bit of time washing , clay baring and waxing to feel the job has been done correctly ,after getting my car back I started it and the radio was on , at first I didn't notice but I use my Sirius radio always and this was On an fm station ,was already very frustrated by then and wasn't going to turn around or call it would serve no purpose , not to mention I always shut off the radio when I go to the service department , not sure I trust taking my car back there for service for fear what may happen to it that I can't see right away, I plan on calling the corporate customers relations line in the morning , praying that I can take my car to another Nissan dealer for the remainder of my three free years of oil changes . The employees that I seen in the service area had there ear buds in and seemed to be listening to music Not sure that's safe . At least this time the service department staff seemed to want to be there in the past it seemed that me bringing my car in was a bother .. More
by Altima15
Employees Worked With
April 20, 2015
best dealership in town I went to 3 dealership b4 I came to Hudson Nissan and not one of them had the Excellent service that I received at Hudson Nissan .My salesman (Nick Wi I went to 3 dealership b4 I came to Hudson Nissan and not one of them had the Excellent service that I received at Hudson Nissan .My salesman (Nick Winn )treated me with so much respect His boss took time from his busy schedule just to welcome me .This is The Best Experience I ever had buying a car .I felt like a kid in a candy store More
by Ann63
Employees Worked With
Ted Milligan
April 15, 2015
Thanks Again I am as always very pleased with all my service at Hudson Nissan. Tim and Dennis again made it a great experience! Thanks Fellas!! Darlene Vega I am as always very pleased with all my service at Hudson Nissan. Tim and Dennis again made it a great experience! Thanks Fellas!! Darlene Vega More
by dvega
Employees Worked With
Tim, Dennis Davis
