Hudson Nissan of Charleston - Service Center

Oil change Went in for oil change. They completed a recall I needed also. All the work was done quicker than expected. A little expensive, but that is to be expe Went in for oil change. They completed a recall I needed also. All the work was done quicker than expected. A little expensive, but that is to be expected at a dealership. Everyone was friendly and helpful. More

Service Trip Charleston Nissan was very helpful in fulfilling my need in their service department. I recommend Charleston Nissan to anyone that needs service to t Charleston Nissan was very helpful in fulfilling my need in their service department. I recommend Charleston Nissan to anyone that needs service to their vehicle. More

Oil change Came for a oil change and was done within 30 minutes. It was very quick and Darren was very polite and friendly. I really appreciated him. Came for a oil change and was done within 30 minutes. It was very quick and Darren was very polite and friendly. I really appreciated him. More

Scheduled maintenance I have been dealing with Charleston Nissan (and Morris Nissan) for almost twenty years. That statement should be evidence enough that they have "earne I have been dealing with Charleston Nissan (and Morris Nissan) for almost twenty years. That statement should be evidence enough that they have "earned my business". I feel both dealerships always put the customer first and I have never had any issue with either in regards to sales, service, or warranties. Danny Brennan is "my" guy in the service department and I couldn't be more satisfied with his commitment to customer service. He always gets me in and out quickly. If I need something else that was discovered during the original job, he explains both the need and the urgency, WITHOUT being pushy. I give Charleston Nissan a big "Thumbs Up" and everyone there is customer focused! More

Awesome! I consistently use Charleston Nissan for service to my cars. Becca is always helpful and informative. She is one of the fewest service reps that has p I consistently use Charleston Nissan for service to my cars. Becca is always helpful and informative. She is one of the fewest service reps that has put the customer first. Great job! More

Great He was great to work with as he had my car done when he said he would. The service was wonderful and I look forward to coming back again next time. He was great to work with as he had my car done when he said he would. The service was wonderful and I look forward to coming back again next time. More

Aweful customer service. Do not get your car serviced here. They do not stand behind their products. all they want is to get your money. The service girl didn't even want to l Do not get your car serviced here. They do not stand behind their products. all they want is to get your money. The service girl didn't even want to listen to my problem. More

Slow and lack of communication I was told 45-60mins for a tire rotation and oil change, it's been over 2hrs and I have yet to get my vehicle back! Terrible!!! I was told 45-60mins for a tire rotation and oil change, it's been over 2hrs and I have yet to get my vehicle back! Terrible!!! More

Quick fix! My 2013 Nissan Rogue had a large dent in the front bumper from running over a tree stump (completely my fault). I went to the Nissan body shop on a Sa My 2013 Nissan Rogue had a large dent in the front bumper from running over a tree stump (completely my fault). I went to the Nissan body shop on a Saturday hoping to get it fixed but unfortunately they were closed. I walked into the service department and got way more than I could have even hoped for! John Mount was the service professional I spoke with and completely made my day. He told me he could give me a quick estimate and came to look at my car. He said a new bumper would be about $1,800, or he could try to pop the dent out quickly and see if that could help at all even though the paint would still be scratched. I decided on the later. He took my car back for about 5 minutes and all but completely fixed my bumper! He popped out the dent so quickly, there's just a few scratches on the paint from the tree stump but the overall appearance looks great! John Mount went above and beyond his job description to fix my car! I would highly recommend him and the entire department for any of your vehicle needs! More

Appt. for oil change means nothing!!! This is the second time my son who bought his Pathfinder from this dealership has made an appt. for an oil change, and had to wait over two/three hour This is the second time my son who bought his Pathfinder from this dealership has made an appt. for an oil change, and had to wait over two/three hours to get waited on. What good does an appt. make? I was getting ready to purchase a new vehicle from you, but will not even consider it now do to your service dept. This will be reported to BBB along w/Angie's list, and I will also write a letter or email to Nissan directly to voice my concerns. People make appointments to structure their busy schedules, and expect to have their service completed in a reasonable amount of time. Maybe you need to visit the Toyota dealer down the road to see how they honor their appointments in a more professional & timely manner. Word of mouth works quite well in dealing w/retail service, good luck! More