Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hudson Nissan of Charleston - Service Center
Charleston, SC
384 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
384 Reviews of Hudson Nissan of Charleston - Service Center
Sort by
September 22, 2017
No service after the sale So far we have had little to no service after the sale. They are unwilling and unsuccessful in repairing our car which is only 3 years old. We did buy So far we have had little to no service after the sale. They are unwilling and unsuccessful in repairing our car which is only 3 years old. We did buy an extended warranty which apparently is of no value. They treat you as if you are ignorant and do not actually listen to you. The service manager is in an imaginary meeting that he has been in for over 3 days according to our experience. We loved the car and it still runs good, except for the obvious unresolved issues we are having; but we will never buy another Nissan due to the way we are treated when we do need service. We never imagined that a brand new car would have so many things fail on it so quickly. Not too bad if they would actually take responsibility and fix those things. But, once again, no resolution. Next time we will by a Hyundai; I know many who own those cars and find good service after the sale. More
by DISSAPOINTED
Employees Worked With
Cannot recall all the names. My wife spoke to a gentleman named Ryan in the service department., Ryan Downing
September 16, 2017
Great Oil Change Service When I arrived, the check in was quick and easy. The people are very knowledgeable and friendly. The waiting time was a little over an hour, but the When I arrived, the check in was quick and easy. The people are very knowledgeable and friendly. The waiting time was a little over an hour, but they included a truck wash, which I needed badly due to hauling downed tree limbs to the recycle center. More
by bigjohn
Employees Worked With
Greg Gould, Danny Brennan
August 21, 2017
Very Dissatisfied Went in to replace an alternator, just to find the valve cover gasket was leaking again. Something that I just had repaired back in February. Service Went in to replace an alternator, just to find the valve cover gasket was leaking again. Something that I just had repaired back in February. Service department tried to tell me that my alternator not functioning properly had nothing to do with valve cover gasket leaking onto it. The alternator is just below it, how can it not. Then tells me it'll be $937 to replace my alternator. They claimed they fixed the valve cover gasket, yet didn't clean up afterwards!😣😣 More
by Carguy , John 1234
Employees Worked With
Jordan Dixon
July 22, 2017
Great service Danny Brennan provided excellent service and communicated with me every step of the way! All amenities in service lounge were great! Would not take my Danny Brennan provided excellent service and communicated with me every step of the way! All amenities in service lounge were great! Would not take my car anywhere else. More
by Blaze2453
Employees Worked With
Danny Brennan
July 21, 2017
Sales and service I bought my first Nissan on May 2 2017 from Charleston Nissan. My sales lady was Melanie.She was so great and gave me an Excellent service for my firs I bought my first Nissan on May 2 2017 from Charleston Nissan. My sales lady was Melanie.She was so great and gave me an Excellent service for my first time in a very long time buying my Rogue. Which I love it ! Now getting to the Service Department- I had to get my first oil change and I went in there on Wednesday July 19 around 2:30 my friend also has a Nissan and she also needed her oil change so we went together. Danny was my service advisor who was very nice and professional. The problem came when my friends car was being washed and when I went to check (she didn't feel comfortable go to the back so that is why I did it for her) and The guy was sitting in the car and was on His Phone !! Really I said something like come on dude which he started washing the car and said I can hurry but I won't do your tires in which I said you wash it all along with the tires. I went back to check on it and he said he was done so when I got into the car the seat was all the way back ok easy fix, but as I was pulling out he stop me cause (guess what) he ask me if he left his Phone in the car !! I said are you kidding me in which he said never mine I have it. Not so happy with that experience, but I really want Nissan to know what is going on. I also know that they are sub contractors but you might want to check out what really is going on . Thank you More
by 123scdaisy
Employees Worked With
Danny Brennan, Melanie Bell
July 17, 2017
Oil change and tire rotation. The dealership does a great job with service on my vehicles and Becca did a very fine job in handling all aspects of the job. The dealership does a great job with service on my vehicles and Becca did a very fine job in handling all aspects of the job. More
by Robert
Employees Worked With
Becca Bammann
July 15, 2017
EXCELLENT Excellent service + Excellent people = Awesome Experience The waiting area had top of the line drinks and snacks. Everyone was so friendly and help Excellent service + Excellent people = Awesome Experience The waiting area had top of the line drinks and snacks. Everyone was so friendly and helpful especially Becca. She is amazing! More
by JH
Employees Worked With
Becca Bammann
July 03, 2017
Quick & Efficient Service I was in & out of the service department within a reasonable amount of time. The staff is friendly & ensures that you & your vehicle are getting the b I was in & out of the service department within a reasonable amount of time. The staff is friendly & ensures that you & your vehicle are getting the best service they can provide. More
by Rere79
Employees Worked With
Seth
June 29, 2017
Oil change and tire rotation also repaired manufacturer rec Everything went great the people were very courteous and the work was done in a timely fashion .everyone was very helpful and made sure that I was c Everything went great the people were very courteous and the work was done in a timely fashion .everyone was very helpful and made sure that I was computer while waiting on my everyone was very helpful and made sure that I was comfortable while waiting on my vehicle . More
by jackman
Employees Worked With
Becca Bammann
June 27, 2017
Service experience Told service should be about 1.5 hours. Service took 2 hours. Had oil changed, tires rotated, other 5 K checks. Checked car next day and found tire Told service should be about 1.5 hours. Service took 2 hours. Had oil changed, tires rotated, other 5 K checks. Checked car next day and found tire rotation not done. (100% sure). Called dealer, got in, tires rotated. Still wonder what else not done More
by bullwinkle65
Employees Worked With
Danny Brennan
