Hudson Nissan of Charleston - Service Center

Everything was fairly routine, except no one came to the visitors waiting lobby to discuss what they found in their safety inspection. That’s ok, I guess, I just assumed nothing was wrong, no further action visitors waiting lobby to discuss what they found in their safety inspection. That’s ok, I guess, I just assumed nothing was wrong, no further action needed. However, I was told it would take 3-3.5 hrs. After 4 hrs of no one reaching out, I had to find a service manager in order to inquire about the status of my car. Once they found my manager, I was told it would be another 30min. In all, I was there for 5.5 hours with only one contact between me and the front desk. And it was contact I initiated. More

The Customer Service There is Horrible and I will not ever come back there.They don't Greet u with open arms at all just Horrible. ever come back there.They don't Greet u with open arms at all just Horrible. More

Oneika is a phenomenal sales person if you’re looking for a vehicle she’s the person to see! The service department is also great! a vehicle she’s the person to see! The service department is also great! More

better than BMW. ..incredible communicaton and overall experience! I don't really have anything else to say :) ..incredible communicaton and overall experience! I don't really have anything else to say :) More

Kind and courteous, helpful taking the time to explain my services, cast, and took time with me without rushing services, cast, and took time with me without rushing More

Great experience! Only service my vehicle at Hudson Nissan and will refer anyone. My service advisor, Josh is a great advisor. Only service my vehicle at Hudson Nissan and will refer anyone. My service advisor, Josh is a great advisor. More

Cliff Milne , service writer, represented the Dealership in an exemplary manor… Excellent communication throughout process…looked good. Sounded great. Very knowledgeable… repair work was done properly.. w in an exemplary manor… Excellent communication throughout process…looked good. Sounded great. Very knowledgeable… repair work was done properly.. will see u again. More

Christian Rozanek went above and beyond to make sure my car was in good shape. car was in good shape. More

My only issue is my tire pressure sensors were not reset. Bryan took the van back to the shop to ensure it was correct. They still have not reset. Bryan took the van back to the shop to ensure it was correct. They still have not reset. More

Marcello Lombardi was very hospitable and kind! Great customer service especially for the time of morning lol. Lyft rides were set up for home and back to dealership. No inconveniences at all. Than Great customer service especially for the time of morning lol. Lyft rides were set up for home and back to dealership. No inconveniences at all. Thank you for your all your help. I will return for any needs on my Nissan. More