Hudson Nissan of Charleston - Service Center

Service writer was very nice. Just came in for an oil change. Had some questions for technician and he was very respectful and knowledgeable. Just came in for an oil change. Had some questions for technician and he was very respectful and knowledgeable. More

Don’t get caught with getting their warranty package. They will sell it to you as it’s the best thing out there but when something goes wrong, good luck getting it covered. I recently brought my car in f They will sell it to you as it’s the best thing out there but when something goes wrong, good luck getting it covered. I recently brought my car in for an oil charge and I had a problem with my display screen. I provided them with theTechnical Service Bulletin (TSB) and the Service Alert stating this is a defect. Hudson Nissan came back with “denied” stating it was cosmetic. When I researched the same problem online, multiple forums stated their warranty covered this issue. If you want to buy an extended warranty package, don’t do it at Hudson Nissan North Charleston. You’ll get a better warranty package and probably get a better price. More

In March, I had a wonderful experience with Brandon, he was professional and friendly. My son's dream car was a Dodge Charger, and the one he wanted was at another lot, and Brandon went above and beyond to was professional and friendly. My son's dream car was a Dodge Charger, and the one he wanted was at another lot, and Brandon went above and beyond to go get the car from the other lot. I have dealt with many car dealerships, and I must admit this one was the greatest. More

Brought car in for acceleration and possible transmission issues for repair. Their diagnosis was it needed a new air flow sensor and offered to buy the car for $100, I declined and authorized the repair. Aft issues for repair. Their diagnosis was it needed a new air flow sensor and offered to buy the car for $100, I declined and authorized the repair. After they said the car was ready I asked if it's repaired, they said yes. I drove off the lot and was nearly hit by a car as my car stalled in the middle of the road, the car was now running extremely hot and the acceleration issues were worse and had to bring it right back in. It's now inoperable and I had to bring it right back in. The technician admitted the mechanic didn't bother to test drive it to make sure it was safe to drive, and then tried to sell me more repairs to make it operable in excess of the worth of the car, essentially leaving it in limbo and leaving me on the hook for the full cost of the "Repairs" Diagnostics were not properly performed, Service was not adequately rendered, no test drive was done putting me in a danger, and they've fought refunding the full invoice for the incomplete repair job. This has been a horrible experience. More

This is the worst experience of my life. These people sold me a 2021 lemon and have washed their hands of it and me. I had to put new tires on this car out of my own pocket the first month a These people sold me a 2021 lemon and have washed their hands of it and me. I had to put new tires on this car out of my own pocket the first month and now 4 months later my air conditioner isn’t working and I have to pay for that too. I am told if it would’ve happened in the 1st 30 days it would have been under warranty, because everyone uses the ac in march. Never ever buy a used car from this dealership, I was just a sell never a customer. More

Cliff did a great job of follow up and made sure parts were expedited for a faster repair. He also did a great job of communicating. Great Job were expedited for a faster repair. He also did a great job of communicating. Great Job More

Excellent place to have your car serviced. Marcello Lombardi went over what work would be checked for my 60,000 mile service. Also was going to check out my air conditioning system that didn Marcello Lombardi went over what work would be checked for my 60,000 mile service. Also was going to check out my air conditioning system that didn't seem to be cooling very well. Marcello kept me informed on the status of my vehicle. When I picked my vehicle up went over all the work that was done and where my vehicle was parked. More

After my oil change my check light engine came on. 1 day later my car wouldn’t start. 1 day later my car wouldn’t start. More

Having oil leak from front cover after timing belt was done in January 2024. Went to kenny to see if warranty would cover; they ignore oil leak (cover under front of engine has oil, indicates a leak). W done in January 2024. Went to kenny to see if warranty would cover; they ignore oil leak (cover under front of engine has oil, indicates a leak). Would like to discuss with shop manager. Has never leaked until after timing belt work. More

My service advisor was very professional and thorough with his explanations of the service provided. with his explanations of the service provided. More