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Hudson Nissan of Charleston
Charleston, SC
851 Reviews
Charleston Nissan, conveniently located in heart of Charleston, SC, is proud to be an automotive leader in the area. Our commitment to our customer is to “Always go the Extra Mile”! We offer the best in quality automotive services at highly competitive pricing. Whether you’re looking for a new Nissan or used vehicle, need routine maintenance, require repairs or would like to further customize your vehicle, Charleston Nissan has you covered!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 851 reviews
January 28, 2018
They are experienced knowlgable and very friendly From the minute you get there they care Danny is one of the best They have coffee or sodas and treats in the waiting room for you. Everyone is very From the minute you get there they care Danny is one of the best They have coffee or sodas and treats in the waiting room for you. Everyone is very friendly They put you first I would not go any where else. More
by sandy1
Employees Worked With
Greg Gould, Danny Brennan
January 27, 2018
A great place to buy a car and get it serviced! See title. Jim immediately asked me if I needed anything after he directed me to waiting area. There was no wait time when I arrived I was greeted imm See title. Jim immediately asked me if I needed anything after he directed me to waiting area. There was no wait time when I arrived I was greeted immediately. More
by JoeyVipp
Employees Worked With
Jim Bancone
January 24, 2018
Work done in time promised at the rate quoted. I got my Xterra serviced at the quoted price in the promised time-frame. In and out with no hassles. That plus return service customer coupons made I got my Xterra serviced at the quoted price in the promised time-frame. In and out with no hassles. That plus return service customer coupons made it even more reasonable. More
by Fredxterra
Employees Worked With
Ryan Neal and a hsrd wirking tech.
January 22, 2018
I will always be a return customer. I went to Charleston Nissan to test drive a Rogue on Saturday. My 36 month lease on my Sentra was almost up and I wanted to know my options for early I went to Charleston Nissan to test drive a Rogue on Saturday. My 36 month lease on my Sentra was almost up and I wanted to know my options for early turn in since I was about to hit my max mileage. My sales rep, Michael gave me the BEST experience! Right away he greeted me, showed me the model on property I was interested in and introduced me to the sales manager right away. He made me feel welcome, important and at ease. He was incredibly knowledgeable about the car and all of it's features, taking the time to show me every detail and answer every question I had. My boyfriend came in an hour after I had and Michael took the time to go through it all over again since my second set of ears had arrived after I had told him I was interested in driving it home that day. I informed Michael in our first 3 minutes of meeting my budget - and he and the sales manager did everything in their power to meet me there and did! Michael was with me every step of the way, from the test drive, walking me through the car facts (used car), the negotiations, my x-large cup of coffee around hour 3, all the way through financing AND getting my insurance transferred over. All the while making it a personal experience, telling jokes and sharing my excitement! When it came time to drive my new used car off the lot, he even helped me transfer my life in bags from my old car to my new one (with no judgement - it was super dirty). Before I drove off, we took some super goofy pictures in front of my new ride together and shook hands. It was seriously a pleasure to spend my Saturday afternoon there, which sounds strange, but so true! The time flew by thanks to this guy and I left so very happy and knowing if anything came up I could always call him! You will always have my business and this sales guy is a huge reason why! Thank you to Michael and to Charleston Nissan! More
by kate.moon30
Employees Worked With
Ryan Downing, Michael Gregory
January 21, 2018
Tried to Sell me Services that were not Needed I requested an oil and filter change online and stated that I would be waiting for my car. My appointment was at 9 am. I arrived at the dealership at I requested an oil and filter change online and stated that I would be waiting for my car. My appointment was at 9 am. I arrived at the dealership at 8:50 am. I was greeted within five minutes. I also asked that the wiper inserts be replaced. The service technician tried to sell me a brake fluid flush and fuel injection. I stated that I did not want them done. I waited almost two hours for the oil and filter change. I thought the service waiting room was dirty. And when I got the bill, they replaced the entire wiper blade assembly! When checking out, I tried to pay with my Discover credit card and the cashier told me the charge was declined. Upon arriving at home, I called up Discover and was told that no charge was put through on my Discover credit card and there would be no reason to deny the charge. Nobody at the dealership pointed out to where my car was located so I had to search for my car. The plastic covering was left on the seat and the paper mat was left on the floor. Very poor customer service! More
by Helena S.
Employees Worked With
Ryan Neal
January 20, 2018
Perfect Of all the years dealing with different dealerships Toyota, Honda, Chevrolet, and Ford. This without question the best service I have ever received. Y Of all the years dealing with different dealerships Toyota, Honda, Chevrolet, and Ford. This without question the best service I have ever received. Yes it was that good. More
by Dawg
Employees Worked With
James Bancone
January 17, 2018
New truck Sales person very helpful and friendly. All the staff I came in contact with was very helpful and professional. I will return to this dealership when Sales person very helpful and friendly. All the staff I came in contact with was very helpful and professional. I will return to this dealership when I’m ready to purchase another new car. More
by Pkc1965
Employees Worked With
Joe Greene
January 17, 2018
Diagnostics Danny is fantastic. He did a great job in explaining issues with my vehicle. The employees I had contact with were all friendly and courteous. They e Danny is fantastic. He did a great job in explaining issues with my vehicle. The employees I had contact with were all friendly and courteous. They even washed my car! More
by trob123
Employees Worked With
Danny Brennan
January 17, 2018
Beyond disappointed I took my car into Charleston Nissan because front driver side door would not open from the inside. I had scheduled an appointment and had stated I wo I took my car into Charleston Nissan because front driver side door would not open from the inside. I had scheduled an appointment and had stated I would be waiting for my car. What I thought would be an easy fix turned into a 4-5 hour ordeal. When I arrived I was told there were recalls on my car that they would take care of (I asked twice but never was told what they were). The initial wait time was about 3 - 3 1/2 hours. I was given a list of things wrong with my car. The first being that my door wouldn’t open because it needed an actuator - and the cost to replace would be in the ballpark of $500. The estimate for that along with the other list of issues supposedly wrong with my car came to over $1,800. I told them I would call around for other estimates before giving them the go ahead to fix the door, etc. It then took about another hour for them to “put my car back together.” While I was checking out, I asked if the recalls had been done. They hadn’t. They asked if I wanted to come back, I said no. They said they would work on them but ended up they could only do one of the two fixes. I paid the $150 service fee and left. I went straight to a mechanic close to where I live and asked if he could give me a quote on replacing the actuator. After answering a few of his questions, he told me it didn’t make any sense and that he would take a look. Sure enough, a simple cable had popped out of place. That’s it. In addition, something else Nissan has mentioned about an oil pump oring (again, around $500), the mechanic laughed and had one laying around and it took him 5 minutes to complete. One of the most concerning parts was when he checked my tire pressure. I had the invoice from Nissan and they listed that the pressure was checked on all tires. When the mechanic checked, every one of them ranged from 25-27 PSI when it should have been 32-33. So I am left wondering what my $150 paid for. Either they were extremely negligent in actually checking out my care or they were deceitful. I’m not sure which is worse. I thought I could trust the dealer to evaluate and fairly charge whatever repairs were needed - never again! At the very least, I hope the manager will get back with me with a solution to rectify these issues. More
by Jen28
Employees Worked With
None of the employees I dealt with are listed above.
January 02, 2018
It was awesome they made me felt @ home fast and friendly Just Awesome best experience ever always every time I'm there its a great experience Seth took really good care of me for the second time around Just Awesome best experience ever always every time I'm there its a great experience Seth took really good care of me for the second time around More
by Smiley
Employees Worked With
Seth
